List of Conversify Customers
Groningen, 9711CH,
Netherlands
Since 2010, our global team of researchers has been studying Conversify customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Conversify for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Conversify for Customer Engagement include: Flinders Netherlands, a Netherlands based Retail organisation with 80 employees and revenues of $50.0 million, Proforto Netherlands, a Netherlands based Retail organisation with 100 employees and revenues of $48.0 million, JC-Electronics, a Netherlands based Manufacturing organisation with 285 employees and revenues of $38.0 million, American British Surgical And Medical Centre, a United Arab Emirates based Life Sciences organisation with 35 employees and revenues of $4.0 million, Wiljan, a Netherlands based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Conversify, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Conversify customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American British Surgical And Medical Centre | Life Sciences | 35 | $4M | United Arab Emirates | Conversify | Conversify | Customer Engagement | 2018 | n/a |
In 2018, American British Surgical And Medical Centre implemented Conversify on its public website. The Conversify implementation functions as a Customer Engagement application, providing an embedded conversational interface to capture website visitor inquiries and contact information for patient intake and scheduling requests.
Deployment was executed as a client-side website widget and configured to deliver chat flows, conversational forms, and routing rules consistent with Customer Engagement workflows. Operational ownership and day to day configuration are managed by the clinic web administrator with frontline staff using the system to qualify inbound inquiries and coordinate follow up, with changes applied through the Conversify administrative interface.
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Conversify | Professional Services | 10 | $1M | Netherlands | Conversify | Conversify | Customer Engagement | 2014 | n/a |
In 2014 Conversify implemented Conversify as its Customer Engagement application on the public website. Deployment focused on a client-side widget and lightweight tracking snippet embedded into web pages to capture visitor sessions and surface real-time engagement signals for contact capture and routing.
Configuration centered on standard Customer Engagement modules, including on-site messaging, lead capture forms, session-level visitor context, and an administrative console for message templates and routing rules. Operational ownership remained with small cross-functional teams in marketing and sales, using the Conversify administrative UI to manage conversational workflows, visitor segmentation, and escalation rules without an external systems integrator. The implementation emphasized site-level instrumentation and iterative configuration, with local governance processes for message approvals and workflow updates executed directly by internal staff.
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Flinders Netherlands | Retail | 80 | $50M | Netherlands | Conversify | Conversify | Customer Engagement | 2018 | n/a |
In 2018 Flinders Netherlands implemented Conversify on its public website to add a web-native conversational layer for customer interactions. Conversify is deployed as a Customer Engagement application and is used to surface guided product discovery, capture leads, and present contextual help directly on product and support pages. The deployment is web-embedded and operated as a site-level engagement layer rather than a separate desktop application, fitting Flinders Netherlands retail e-commerce workflows and the companys 80-person operational scale.
Configuration focused on conversational flows, commerce-aware question routing, and session analytics to inform content and merchandising teams. Operational ownership sits with the e-commerce and customer experience teams who maintain conversation scripts, escalation rules for handoff to service agents, and content governance for product recommendation prompts. Rollout and scope were limited to the website, covering product detail pages and customer support touchpoints, with monitoring and iterative tuning of conversation intents by internal teams.
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JC-Electronics | Manufacturing | 285 | $38M | Netherlands | Conversify | Conversify | Customer Engagement | 2023 | n/a |
In 2023 JC-Electronics implemented Conversify for Customer Engagement on its customer-facing website. JC-Electronics is a Netherlands based electronics manufacturer with 285 employees and 38,000,000 in revenue, and the web deployment centralizes inbound digital interactions for product inquiries and support requests.
The implementation configured Conversify as a browser hosted conversational interface and chat widget, instrumented for lead capture, guided qualification flows, and automated response handling. Configuration emphasized script based conversation trees and template messages to standardize first contact responses, with transcript capture for follow up. Conversify was set up to manage both asynchronous messages and real time chat escalation to human agents.
Operational coverage focused on the corporate website, specifically product pages and support sections, aligning the tool with sales inquiry intake and customer service triage. Administrative controls were assigned to support managers and sales operations for bot content management, conversation review, and routing rules. The deployment used site level embed architecture, minimizing backend footprint while enabling session persistence and analytics collection.
Governance included role based administration, a staged activation across key pages, and ongoing refinement of conversation scripts based on interaction logs. Source documentation notes the installation on the website without detailing integrations beyond site level capture and message routing.
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Proforto Netherlands | Retail | 100 | $48M | Netherlands | Conversify | Conversify | Customer Engagement | 2016 | n/a |
In 2016, Proforto Netherlands deployed Conversify as its Customer Engagement solution on its public website. Proforto implemented Conversify to provide real time web engagement and visitor interaction capabilities through embedded Conversify components across its ecommerce pages, targeting online touchpoints to support marketing and frontline sales engagement on the website.
Functional configuration emphasized web chat, conversational lead capture workflows, and session aware visitor profiling consistent with Customer Engagement capabilities. Operational coverage focused on marketing and sales workflows on the website, with centralized governance for messaging and conversational script management to ensure consistent customer experiences. The implementation is a web first engagement layer embedded via Conversify on the Proforto Netherlands website.
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Distribution | 10 | $1M | Netherlands | Conversify | Conversify | Customer Engagement | 2019 | n/a |
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