List of Covetrus ImproMed Customers
Portland, 04101, ME,
United States
Since 2010, our global team of researchers has been studying Covetrus ImproMed customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Covetrus ImproMed for Medical Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Covetrus ImproMed for Medical Practice Management include: VIP Petcare, a United States based Healthcare organisation with 1000 employees and revenues of $780.0 million, Rood, Riddle & Partners, a United States based Healthcare organisation with 220 employees and revenues of $24.0 million, Birch Island Veterinary Center United States, a United States based Healthcare organisation with 15 employees and revenues of $3.0 million, Cat Care Clinic, a United States based Healthcare organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Covetrus ImproMed, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Covetrus ImproMed customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Birch Island Veterinary Center United States | Healthcare | 15 | $3M | United States | Covetrus Software Services | Covetrus ImproMed | Medical Practice Management | 2023 | n/a |
In 2023, Birch Island Veterinary Center implemented Covetrus ImproMed as its Medical Practice Management platform to centralize practice-management and payments workflows for its Jacksonville, Florida clinic. The deployment focused on practice management and finance capabilities, configuring Covetrus ImproMed to handle patient records, invoicing workflows, billing and reconciliation tasks, and integrated payment acceptance through Covetrus Payments and other Covetrus tools to reduce manual data entry across front-desk and billing operations.
Operational coverage concentrated on the clinic level for a 15-person veterinary practice, with primary business functions impacted including billing, accounts receivable, and recurring payment processing. The implementation introduced centralized reconciliation processes and automated recurring-payment handling, updating workflow governance to route payment exceptions to billing staff and to reconcile transactions within Covetrus ImproMed. The Covetrus case study reports staff time savings of around 30 hours per month and improved recurring-payment processing after the integration with Covetrus Payments, outcomes that align with the targeted reductions in manual entry and administrative load.
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Cat Care Clinic | Healthcare | 25 | $3M | United States | Covetrus Software Services | Covetrus ImproMed | Medical Practice Management | 2010 | n/a |
In 2010, Cat Care Clinic implemented Covetrus ImproMed as its Medical Practice Management system. The deployment used an on-premises, server-based architecture installed at the Madison, WI clinic to support core clinical and scheduling operations.
Covetrus ImproMed provided modules for clinical recordkeeping, appointment scheduling, patient chart management, and front-desk practice management workflows, configured to support veterinary clinical workflows typical of a small practice. Operational coverage included clinical staff and administrative users at the single Madison site, with local server hosting and internal network access for daily operations.
The server-based deployment centralized clinical records and scheduling but exhibited efficiency and remote-access limitations that are noted in subsequent migration accounts, prompting the practice to later move to a cloud practice information management system. Governance for the Covetrus ImproMed installation remained practice-managed, with IT routines and workflow alignment focused on clinical and reception operations during the on-premises ImproMed era.
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Rood, Riddle & Partners | Healthcare | 220 | $24M | United States | Covetrus Software Services | Covetrus ImproMed | Medical Practice Management | 2014 | n/a |
In 2014 Rood, Riddle & Partners implemented Covetrus ImproMed as its primary Medical Practice Management application across its veterinary services organization. The implementation established Covetrus ImproMed as the central system for appointment scheduling, clinical documentation, billing and revenue posting, and inventory control for the practice.
Covetrus ImproMed was configured to support standard practice management modules including patient charting, appointment and scheduling workflows, charge capture and invoicing, and medication and supply inventory management. Configuration emphasized clinical and front-desk workflows that connect visit documentation to billing events and inventory usage.
Equine-specific information was recorded and maintained in Triple Crown Software to keep accurate horse records, while client, appointment, billing and broader practice management functions were managed in Covetrus ImproMed. The deployment therefore established a dual-application operational model, with Triple Crown Software holding equine identification and case-specific animal records and Covetrus ImproMed supporting enterprise practice operations.
Operational coverage included clinical teams, reception and billing personnel across the practice, with system configuration aligned to appointment handling, clinical chart access and financial posting workflows. Governance focused on maintaining accurate animal records in Triple Crown Software alongside consistent practice management processes in Covetrus ImproMed to preserve record integrity and operational continuity.
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Healthcare | 1000 | $780M | United States | Covetrus Software Services | Covetrus ImproMed | Medical Practice Management | 2009 | n/a |
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Buyer Intent: Companies Evaluating Covetrus ImproMed
- Catenacci, Markowitz, Delandri & Rosner, a United States based Professional Services organization with 16 Employees
- Debrand, a United States based Consumer Packaged Goods company with 90 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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