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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Covetrus ImproMed Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Birch Island Veterinary Center United States Healthcare 15 $3M United States Covetrus Software Services Covetrus ImproMed Medical Practice Management 2023 n/a
In 2023, Birch Island Veterinary Center implemented Covetrus ImproMed as its Medical Practice Management platform to centralize practice-management and payments workflows for its Jacksonville, Florida clinic. The deployment focused on practice management and finance capabilities, configuring Covetrus ImproMed to handle patient records, invoicing workflows, billing and reconciliation tasks, and integrated payment acceptance through Covetrus Payments and other Covetrus tools to reduce manual data entry across front-desk and billing operations. Operational coverage concentrated on the clinic level for a 15-person veterinary practice, with primary business functions impacted including billing, accounts receivable, and recurring payment processing. The implementation introduced centralized reconciliation processes and automated recurring-payment handling, updating workflow governance to route payment exceptions to billing staff and to reconcile transactions within Covetrus ImproMed. The Covetrus case study reports staff time savings of around 30 hours per month and improved recurring-payment processing after the integration with Covetrus Payments, outcomes that align with the targeted reductions in manual entry and administrative load.
Cat Care Clinic Healthcare 25 $3M United States Covetrus Software Services Covetrus ImproMed Medical Practice Management 2010 n/a
In 2010, Cat Care Clinic implemented Covetrus ImproMed as its Medical Practice Management system. The deployment used an on-premises, server-based architecture installed at the Madison, WI clinic to support core clinical and scheduling operations. Covetrus ImproMed provided modules for clinical recordkeeping, appointment scheduling, patient chart management, and front-desk practice management workflows, configured to support veterinary clinical workflows typical of a small practice. Operational coverage included clinical staff and administrative users at the single Madison site, with local server hosting and internal network access for daily operations. The server-based deployment centralized clinical records and scheduling but exhibited efficiency and remote-access limitations that are noted in subsequent migration accounts, prompting the practice to later move to a cloud practice information management system. Governance for the Covetrus ImproMed installation remained practice-managed, with IT routines and workflow alignment focused on clinical and reception operations during the on-premises ImproMed era.
Rood, Riddle & Partners Healthcare 220 $24M United States Covetrus Software Services Covetrus ImproMed Medical Practice Management 2014 n/a
In 2014 Rood, Riddle & Partners implemented Covetrus ImproMed as its primary Medical Practice Management application across its veterinary services organization. The implementation established Covetrus ImproMed as the central system for appointment scheduling, clinical documentation, billing and revenue posting, and inventory control for the practice. Covetrus ImproMed was configured to support standard practice management modules including patient charting, appointment and scheduling workflows, charge capture and invoicing, and medication and supply inventory management. Configuration emphasized clinical and front-desk workflows that connect visit documentation to billing events and inventory usage. Equine-specific information was recorded and maintained in Triple Crown Software to keep accurate horse records, while client, appointment, billing and broader practice management functions were managed in Covetrus ImproMed. The deployment therefore established a dual-application operational model, with Triple Crown Software holding equine identification and case-specific animal records and Covetrus ImproMed supporting enterprise practice operations. Operational coverage included clinical teams, reception and billing personnel across the practice, with system configuration aligned to appointment handling, clinical chart access and financial posting workflows. Governance focused on maintaining accurate animal records in Triple Crown Software alongside consistent practice management processes in Covetrus ImproMed to preserve record integrity and operational continuity.
Healthcare 1000 $780M United States Covetrus Software Services Covetrus ImproMed Medical Practice Management 2009 n/a
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Buyer Intent: Companies Evaluating Covetrus ImproMed

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Covetrus ImproMed. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Covetrus ImproMed for Medical Practice Management include:

  1. Catenacci, Markowitz, Delandri & Rosner, a United States based Professional Services organization with 16 Employees
  2. Debrand, a United States based Consumer Packaged Goods company with 90 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD Covetrus ImproMed Coverage

Covetrus ImproMed is a Medical Practice Management solution from Covetrus Software Services.

Companies worldwide use Covetrus ImproMed, from small firms to large enterprises across 21+ industries.

Organizations such as VIP Petcare, Rood, Riddle & Partners, Birch Island Veterinary Center United States and Cat Care Clinic are recorded users of Covetrus ImproMed for Medical Practice Management.

Companies using Covetrus ImproMed are most concentrated in Healthcare, with adoption spanning over 21 industries.

Companies using Covetrus ImproMed are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Covetrus ImproMed across Americas, EMEA, and APAC.

Companies using Covetrus ImproMed range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Covetrus ImproMed include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Covetrus ImproMed customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Medical Practice Management.