AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Critical Impact Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Aams Professional Services 31 $4M Singapore Critical Impact Software Critical Impact Marketing Automation 2019 n/a
In 2019 Aams implemented Critical Impact as its Marketing Automation solution on its website. The deployment leverages Critical Impact embedded in site pages to capture contacts and drive automated outreach, positioning the application as the primary web-facing engagement layer. Configuration emphasized core Marketing Automation capabilities, including campaign management, email marketing, web form capture, behavioral tracking and audience segmentation, aligned to a 31 person professional services organization. Operational ownership is centered in marketing and communications, with the platform used for centralized campaign orchestration, contact record enrichment and automated engagement workflows across Aams' Singapore operations. Governance focused on campaign approval workflows and segmentation controls to standardize outreach and ensure consistent messaging.
All Star Incentive Mktg. Professional Services 21 $3M United States Critical Impact Software Critical Impact Marketing Automation 2021 n/a
In 2021, All Star Incentive Mktg. deployed Critical Impact on its website as the firm’s Marketing Automation platform. The implementation is web-focused and tied to the company website, reflecting a lightweight, vendor-hosted application footprint for the 21-employee professional services firm based in the United States. Configuration emphasizes web tracking tags, on-site form capture, email campaign orchestration, audience segmentation and scheduled campaign workflows, capabilities aligned with Marketing Automation deployments. Operational ownership is centered in the marketing and demand generation function, with centralized configuration and standardized campaign templates used to govern creative execution and to operationalize website-driven lead capture and client engagement workflows using Critical Impact.
Allison Transmission Manufacturing 3700 $3.0B United States Critical Impact Software Critical Impact Marketing Automation 2018 n/a
In 2018, Allison Transmission implemented Critical Impact on its public website as a Marketing Automation capability to support marketing and demand generation functions. Allison Transmission deployed Critical Impact in the Marketing Automation category to instrument web properties for customer engagement and lead lifecycle activities. The implementation of Critical Impact is website-embedded, focused on page-level instrumentation for lead capture, form management, behavioral tracking, segmentation, and campaign orchestration, aligned with standard Marketing Automation functional workflows. Critical Impact is configured to handle campaign execution and analytics at the site layer, and the deployment emphasizes web tracking, form-driven lead capture, and audience segmentation to drive downstream campaign workflows. Operational ownership sits with corporate marketing and digital channels, with Critical Impact integrated into website content and campaign workflows for demand generation and customer engagement. Governance centers on web content tagging, campaign orchestration processes, and ongoing maintenance of site instrumentation to sustain Marketing Automation activities through the Critical Impact implementation.
Alpha Epsilon Pi Fraternity Non Profit 25 $3M United States Critical Impact Software Critical Impact Marketing Automation 2016 n/a
In 2016, Alpha Epsilon Pi Fraternity implemented Critical Impact as its Marketing Automation solution on their website. The deployment centers on embedding Critical Impact tracking and campaign assets into the www.aepi.org site to capture web form submissions, automate email workflows, and drive member and prospect engagement across digital touchpoints. Operational use focuses on national office functions including membership communications, recruitment campaign orchestration, event promotion, and alumni outreach, with chapter level lists fed through web capture and campaign segmentation workflows. Governance is administered by the fraternity administration for campaign creation, list segmentation, template control, and scheduling, aligning Marketing Automation capabilities with nonprofit membership and outreach processes.
Alphabet Child Center Education 10 $1M United States Critical Impact Software Critical Impact Marketing Automation 2019 n/a
In 2019, Alphabet Child Center deployed Critical Impact as its Marketing Automation platform on its website. The implementation used Critical Impact to enable campaign management, email delivery, audience segmentation, and web-based lead capture consistent with standard Marketing Automation capabilities. The deployment was website-embedded on alphabest.org, indicating client-side tag or widget instrumentation to collect engagement data and route inquiries into managed contact lists, supporting marketing and family engagement workflows for the small education provider. Configuration emphasis was on campaign templates, scheduling, and contact segmentation, with governance likely centralized within the organization's marketing or administrative function given the 10 employee scale.
Manufacturing 189 $20M United States Critical Impact Software Critical Impact Marketing Automation 2018 n/a
Education 10 $1M United States Critical Impact Software Critical Impact Marketing Automation 2019 n/a
Healthcare 10 $1M United States Critical Impact Software Critical Impact Marketing Automation 2017 n/a
Media 10 $1M United States Critical Impact Software Critical Impact Marketing Automation 2015 n/a
Manufacturing 10 $1M United States Critical Impact Software Critical Impact Marketing Automation 2019 n/a
Showing 1 to 10 of 86 entries

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FAQ - APPS RUN THE WORLD Critical Impact Coverage

Critical Impact is a Marketing Automation solution from Critical Impact Software.

Companies worldwide use Critical Impact, from small firms to large enterprises across 21+ industries.

Organizations such as Volvo Car, Volvo Cars, Fastenal and Caliber Collision are recorded users of Critical Impact for Marketing Automation.

Companies using Critical Impact are most concentrated in Automotive, Distribution and Professional Services, with adoption spanning over 21 industries.

Companies using Critical Impact are most concentrated in Sweden, China and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Critical Impact across Americas, EMEA, and APAC.

Companies using Critical Impact range from small businesses with 0-100 employees - 67.44%, to mid-sized firms with 101-1,000 employees - 18.6%, large organizations with 1,001-10,000 employees - 8.14%, and global enterprises with 10,000+ employees - 5.81%.

Customers of Critical Impact include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Critical Impact customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Marketing Automation.