List of Crown Workforce Scheduling Customers
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United Kingdom
Since 2010, our global team of researchers has been studying Crown Workforce Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Crown Workforce Scheduling for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Crown Workforce Scheduling for Workforce Scheduling include: Disney, a United States based Leisure and Hospitality organisation with 203000 employees and revenues of $82.71 billion, Ford Motor Company, a United States based Automotive organisation with 175000 employees and revenues of $18.73 billion, Pets at Home, a United Kingdom based Retail organisation with 12031 employees and revenues of $1.92 billion, Magnet Kitchens, a United Kingdom based Retail organisation with 2000 employees and revenues of $683.0 million, Norbar Torque Tools, a United Kingdom based Manufacturing organisation with 330 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Crown Workforce Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Crown Workforce Scheduling customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Disney | Leisure and Hospitality | 203000 | $82.7B | United States | Crown Computing | Crown Workforce Scheduling | Workforce Scheduling | 2020 | n/a |
In 2020, Disney implemented Crown Workforce Scheduling to support rostering and resource allocation for its workforce. Crown Workforce Scheduling provides Workforce Scheduling functionality focused on rostering and resource scheduling, delivering shift-level planning, roster management, and schedule publishing capabilities as part of Disney's workforce tooling. The full application name Crown Workforce Scheduling is central to the deployment and is cited as the vendor solution used by the company.
The deployment configured rostering and resource scheduling modules to align with established scheduling rules and approval processes, with role-based access controls and configurable shift patterns to support operational scheduling workflows. The implementation targeted workforce scheduling, HR operations, and operations management within Disney's media workforce, embedding Crown Workforce Scheduling into day-to-day rostering and resource allocation processes and governance for schedule creation and approvals.
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Ford Motor Company | Automotive | 175000 | $18.7B | United States | Crown Computing | Crown Workforce Scheduling | Workforce Scheduling | 2020 | n/a |
In 2020 Ford Motor Company implemented Crown Workforce Scheduling, deploying a Workforce Scheduling application to manage shift planning for its shift based production and service workforce. The deployment focused on centralized roster creation and automated resource scheduling, aligning schedules with operational demand across sites where shift planning is required.
Crown Workforce Scheduling was configured with rostering and resource scheduling capabilities, including schedule templates, rules based rostering constraints, coverage monitoring, and automated shift assignment workflows. The implementation emphasized schedule automation, roster lifecycle management, and tools for shift swapping and coverage gaps, consistent with standard Workforce Scheduling functional practices.
The rollout established centralized schedule governance and operational workflows to coordinate roster creation, approvals, and change control, with role based access for schedulers and supervisors. Implementation aligned Workforce Scheduling with operational workforce management processes, embedding new roster management procedures into production and service planning activities.
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Magnet Kitchens | Retail | 2000 | $683M | United Kingdom | Crown Computing | Crown Workforce Scheduling | Workforce Scheduling | 2018 | n/a |
In 2018 Magnet Kitchens implemented Crown Workforce Scheduling, a Workforce Scheduling application to reassess time and attendance and access control during its headquarters relocation from Keighley to Darlington. The deployment targeted the refurbished Darlington site where approximately 550 employees were based, and formed part of a broader program covering the manufacturing plant and support functions within the 2,419 employee organization. Magnet evaluated multiple vendors against a seven point requirements brief and selected Crown Computing because Crown’s Open Options product met needs for ease of use, payroll interfacing and future support for access control, shop floor data capture and web interfaces.
The Crown Workforce Scheduling implementation delivered core time and attendance capabilities, flexible work rule configuration to support continental shifts and flexitime, absence reporting, and automated overtime controls to prevent unauthorised early clocking payments. The solution was configured to standardise clocking points and payroll data flows, reducing manual data entry into PS2000 and using a payroll interface to Midland Software for downstream payroll processing. Open Options’ flexible rules engine was applied to payable hours calculations to reduce overpayments and to support monitoring against Working Time Regulations.
Operational integrations centered on linking access control to time and attendance, establishing cross-site time and attendance standardization to enable operational cover between plants, and preparing for future shop floor data capture and web-based store interfaces. The procurement and rollout process involved stakeholder governance from IT, payroll and shop floor management to secure broad buy-in, and Crown provided targeted trainer support and go-live assistance in the week before launch. Training ensured team leaders could adopt Open Options for day to day working time management.
Magnet reported administrative efficiency gains and improved absence and payable hours accuracy as immediate benefits, noting the full time administrator reduced time spent on Time and Attendance and Payroll administration. The company planned to extend Crown Workforce Scheduling to other sites and to add additional access control coverage for the staff car park to address security concerns.
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Norbar Torque Tools | Manufacturing | 330 | $60M | United Kingdom | Crown Computing | Crown Workforce Scheduling | Workforce Scheduling | 2016 | n/a |
In 2016, Norbar Torque Tools implemented Crown Workforce Scheduling, a Workforce Scheduling application from Crown Computing, as part of its consolidation of two manufacturing and service sites into a single refurbished headquarters in Banbury, Oxfordshire. The initiative addressed the company need to replace labour intensive time sheets with an automated time and attendance and rostering solution for a roughly 300-strong workforce spanning 15 departments, supporting the move into a 1600 square metre facility.
Crown Workforce Scheduling was configured to manage complex rostering patterns including four and five day shift cycles, weekend and night cover, and bespoke time rules such as one hour holiday slots to support employee family time policies. The deployment used the Open Options workflow capabilities to embed prompts and task ownership, supporting absence management, return to work interview triggers, and parameterised reporting and real time data feeds for operational visibility.
The implementation included an explicit integration point with Norbar’s payroll system to automate the handoff of recorded overtime and absence data, reducing manual payroll entry. Operational coverage extended across manufacturing, service, design, sales and warehouse functions, enabling line managers and HR to manage abstraction and maintain the production output pipeline across the consolidated site.
Governance was formalised through role based ownership in the Open Options workflow, with automated reminders escalating to a designated owner or senior manager if required actions were not completed within set windows. Workflow automation restructured routine processes such as absence follow up and overtime approvals, shifting accountability into the system and creating auditable task trails for managers and HR.
Explicit outcomes cited by Norbar include saving time and effort through automation of overtime and absence recording and freeing production managers to focus on manufacturing high quality torque products as export activity grows. The configuration also preserved employee centric policies through support for fine grained holiday and attendance rules, while delivering real time reporting to inform ongoing business development.
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Pets at Home | Retail | 12031 | $1.9B | United Kingdom | Crown Computing | Crown Workforce Scheduling | Workforce Scheduling | 2013 | n/a |
In 2013, Pets at Home implemented Crown Workforce Scheduling. Crown Workforce Scheduling is a Workforce Scheduling application from Crown Computing and Pets at Home appears on the vendor customer list for shift scheduling features.
The deployment emphasized core shift scheduling functionality, with configuration for roster management, automated schedule generation, employee availability and time off handling, skills based assignment, and schedule publishing to frontline staff. Configuration work included rule based scheduling to reflect contractual hours and working time constraints, and templates to standardize recurring store schedules.
Operational coverage centered on retail store operations in the United Kingdom, supporting store level managers, operations teams, and HR for day to day roster execution and workforce coverage. The system was positioned to coordinate scheduling across store locations and to manage exceptions and shift swapping at the store level.
Governance components included policy driven scheduling rules, manager approval workflows for roster changes, and audit trails for schedule edits and exceptions. The implementation framed scheduling as a centralized operational capability with local manager execution and HR oversight to maintain consistent roster control.
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Buyer Intent: Companies Evaluating Crown Workforce Scheduling
- UBS, a Switzerland based Banking and Financial Services organization with 106789 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| UBS | Banking and Financial Services | 106789 | $57.1B | Switzerland | 2024-11-18 |