List of Daffron Utility Billing Customers
Abilene, 79606, TX,
United States
Since 2010, our global team of researchers has been studying Daffron Utility Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Daffron Utility Billing for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Daffron Utility Billing for Utilities Customer Care and Billing include: City of Manassas Utilities, a United States based Utilities organisation with 538 employees and revenues of $453.0 million, Samoa Water Authority, a Samoa based Government organisation with 299 employees and revenues of $30.0 million, Lowell Light & Power, a United States based Utilities organisation with 18 employees and revenues of $12.0 million, Grundy Electric, a United States based Utilities organisation with 50 employees and revenues of $10.0 million, Wise Electric Cooperative, a United States based Utilities organisation with 65 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Daffron Utility Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Daffron Utility Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Manassas Utilities | Utilities | 538 | $453M | United States | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2022 | n/a |
In 2022 City of Manassas Utilities implemented Daffron Utility Billing in the Utilities Customer Care and Billing category. The deployment is delivered by vendor Milsoft Utility Solutions as a Milsoft Daffron branded customer portal and mobile app serving municipal utility customers in Virginia, United States, and public app listings and update history indicate the solution has been live since around 2022.
The implementation leverages Daffron CIS and inferred eBusiness mobile payment capabilities to provide customer self service, bill presentment, online payments and usage data access. Functional workflows align with standard Utilities Customer Care and Billing operations, including account lookup and management, payment posting and reconciliation, billing cycle processing, and consumption reporting delivered through both portal and mobile front ends.
Operational coverage focuses on customer service, billing and payments for the City of Manassas Utilities customer base, with the user experience exposed via the Milsoft Daffron branded mobile app and web portal. Governance and rollout are reflected in public update history for the app, indicating an operational production release pattern since 2022, with system ownership and runtime operations handled through the Milsoft Daffron platform.
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City of Vandalia United States | Government | 35 | $4M | United States | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2010 | n/a |
In 2010 the City of Vandalia, United States implemented Daffron Utility Billing from Milsoft Utility Solutions in the Utilities Customer Care and Billing category. The implementation established a municipal billing platform to manage utility account records, invoice generation and online payments scaled to a small city government environment.
Daffron Utility Billing was configured to support core utilities customer care and billing capabilities, including account management, billing cycle generation, payments processing and customer-facing online payment workflows. Configuration activities addressed rate schedules, tariff alignment with municipal ordinances and data capture for meter based consumption billing, reflecting category aligned billing and receivables workflows.
Operational coverage centered on the finance and utility billing functions within the City of Vandalia, with governance framed by municipal billing policy and records retention procedures and a staged rollout intended to avoid service disruption. Public notices indicate the city acknowledged migrating off its prior Daffron and Milsoft utility billing platform in 2025, which confirms long running use of Daffron Utility Billing within the citys Utilities Customer Care and Billing environment.
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Grundy Electric | Utilities | 50 | $10M | United States | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2022 | n/a |
In 2022, Grundy Electric implemented Daffron Utility Billing to manage member accounts, enable e-billing, and support mobile payments. The Daffron Utility Billing deployment addresses Grundy Electric's Utilities Customer Care and Billing needs for its cooperative member base in the United States.
The deployment is based on Daffron CIS Utility Billing functionality combined with mobile eBusiness capability, evidenced by a Grundy-branded Daffron Milsoft application and an eBiz payment portal. Daffron Utility Billing was configured to provide core customer information system workflows including account management, billing calculations, and customer-facing payment and notification flows, with a mobile app front end and an eBiz payment conduit for online payments.
Integrations visible in the implementation are the Milsoft Daffron mobile application and the eBiz payment portal, with initial app release and portal activity dated to 2022. Operational scope is consumer facing, focused on member account services, e-billing enrollment, and mobile payment acceptance, with governance oriented around cooperative member access and online billing rollout rather than enterprise back office consolidation.
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Utilities | 18 | $12M | United States | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2022 | n/a |
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Government | 299 | $30M | Samoa | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2007 | n/a |
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Utilities | 65 | $7M | United States | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2003 | n/a |
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Buyer Intent: Companies Evaluating Daffron Utility Billing
- City Of Florence United States, a United States based Government organization with 60 Employees
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