List of Dell EMC Captiva Cloud Customers
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Since 2010, our global team of researchers has been studying Dell EMC Captiva Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dell EMC Captiva Cloud for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dell EMC Captiva Cloud for Intelligent Document Processing include: Country of Los Angeles, a United States based Government organisation with 112000 employees and revenues of $35.50 billion, Standard Life UK, a United Kingdom based Banking and Financial Services organisation with 4500 employees and revenues of $1.57 billion, John F Kennedy Library, a United States based Leisure and Hospitality organisation with 56 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Dell EMC Captiva Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Country of Los Angeles | Government | 112000 | $35.5B | United States | Dell EMC | Dell EMC Captiva Cloud | Intelligent Document Processing | 2010 | OpenText |
In 2010 Los Angeles County implemented Dell EMC Captiva Cloud as part of an Intelligent Document Processing deployment for Los Angeles County Children’s Medical Services. The implementation was executed alongside EMC Documentum xCP and EMC Captiva InputAccel capture components to create a capture based case management solution for patient records in Los Angeles, United States.
The solution design centered on capture and intake, automated document classification and extraction, and case management orchestration consistent with Intelligent Document Processing platforms. Dell EMC Captiva Cloud was used to centralize capture workflows and feed structured content and indexed documents into the EMC Documentum xCP case management environment, enabling caregiver access to digitized patient records and streamlined record handling.
The implementation covered clinical record intake and case processing within Los Angeles County Children’s Medical Services, impacting caregiver and clinical documentation workflows. The deployment was delivered with SI VAR OpenText participating in the implementation, aligning capture, indexing and case routing with existing document management processes.
Operational governance emphasized process changes to records intake and case management workflows, with the stated outcomes of improved caregiver productivity, enhanced patient care and large operational savings. The project narrative ties County of Los Angeles, Dell EMC Captiva Cloud, Intelligent Document Processing and patient record management into a unified capture and case management program.
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John F Kennedy Library | Leisure and Hospitality | 56 | $6M | United States | Dell EMC | Dell EMC Captiva Cloud | Intelligent Document Processing | 2011 | n/a |
In 2011, John F Kennedy Library implemented Dell EMC Captiva Cloud to compress, OCR and process large archival collections. The deployment is categorized as Intelligent Document Processing and was used to preserve and accelerate access to millions of pages of historical records in Boston, United States.
The implementation leveraged Dell EMC Captiva Cloud’s core capture and document processing capabilities, including image compression, optical character recognition and batch capture to convert physical archives into searchable digital content. Configuration work focused on automated capture workflows, normalization of image formats, metadata extraction and creating searchable outputs to support researcher queries.
Operational scope covered archival and preservation teams at the Boston facility, where the system became the primary ingestion and processing pipeline for incoming collections. Governance practices emphasized standardized capture workflows, OCR quality control and secure retention of compressed master images to maintain archival integrity while speeding access for researchers.
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Standard Life UK | Banking and Financial Services | 4500 | $1.6B | United Kingdom | Dell EMC | Dell EMC Captiva Cloud | Intelligent Document Processing | 2009 | n/a |
In 2009, Standard Life UK implemented Dell EMC Captiva Cloud at its Edinburgh document services operation under the Intelligent Document Processing category. The deployment used Captiva InputAccel and Dispatcher to automatically classify and route approximately 10 million scanned pages per year.
Configuration focused on capture workflows with InputAccel handling image acquisition, automatic classification and metadata extraction, and Dispatcher managing rule based routing and job orchestration. Batch processing and automated indexing were configured to reduce manual sorting and to accelerate document throughput within the capture pipeline.
Operational scope was centered on the Edinburgh document services center, impacting document services and back office operations through centralized capture and automated routing policies. Governance shifted intake and triage responsibilities from manual clerical steps to monitored automated queues, requiring new operational runbooks and exception handling procedures.
Outcomes explicitly reported include approximately £1.1m in annual savings and a reduced headcount in Edinburgh, United Kingdom. The implementation is described as delivering large scale automated classification and routing capabilities consistent with Intelligent Document Processing deployments.
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