List of Dematic Warehouse Storage Systems Customers
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Since 2010, our global team of researchers has been studying Dematic Warehouse Storage Systems customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dematic Warehouse Storage Systems for Warehouse Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dematic Warehouse Storage Systems for Warehouse Management include: Sysco, a United States based Distribution organisation with 76000 employees and revenues of $78.80 billion, Dollar Tree, a United States based Retail organisation with 65894 employees and revenues of $17.58 billion, Metcash, a Australia based Distribution organisation with 11500 employees and revenues of $10.28 billion, Lotte Chilsung Beverage Co, a South Korea based Consumer Packaged Goods organisation with 5844 employees and revenues of $1.93 billion, Scentsy, a United States based Oil, Gas and Chemicals organisation with 1090 employees and revenues of $371.0 million and many others.
Contact us if you need a completed and verified list of companies using Dematic Warehouse Storage Systems, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dollar Tree | Retail | 65894 | $17.6B | United States | Dematic | Dematic Warehouse Storage Systems | Warehouse Management | 2020 | n/a |
In 2020, Dollar Tree implemented Dematic Warehouse Storage Systems within its Warehouse Management environment. The deployment supported a 1.5 million square foot distribution facility in Cowpens South Carolina, operating an automated conveyor system and managing 40 warehouse associates. Operational throughput at the site averaged 100,000 cases inbound and 100,000 cases outbound per 10 hour shift.
Dematic Warehouse Storage Systems was configured to provide automated storage and material handling capabilities, conveyor control, pallet and case flow management, and order selection support for high-volume fulfillment. Configuration emphasized equipment control along receiving, order selection, and shipping workflows, and operational metrics for productivity, utilization, and pallets and cases per hour. Inventory accuracy controls and case-level tracking were operationalized to support order fulfillment consistency.
The Dematic solution operated alongside Oracle Warehouse Management, which included Catalyst and Dematic specific modifications, and the production management system Argent. Human resource operations remained on Kronos AS400, and the Dematic Warehouse Storage Systems provided the physical automation layer supporting warehouse execution and inventory control processes across receiving, selection, equipment, and shipping functions.
Operational governance prioritized productivity, reliability, safety, and quality, with management maintaining staff through the COVID pandemic and emphasizing productivity and utilization metrics. Management reported inventory accuracy and order fulfillment rates near 99.9 percent, reflecting the system configuration and operational focus on case-level accuracy and throughput.
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Lotte Chilsung Beverage Co | Consumer Packaged Goods | 5844 | $1.9B | South Korea | Dematic | Dematic Warehouse Storage Systems | Warehouse Management | 2025 | n/a |
In 2025, Lotte Chilsung Beverage Co implemented Dematic Warehouse Storage Systems at its Bupyeong Logistics Centre. The deployment uses Dematic Warehouse Storage Systems within the Warehouse Management category to consolidate four distribution facilities into a single, automated multi product order fulfilment hub in South Korea.
The installation architecture includes a high density 40 metre Automated Storage and Retrieval System for space efficient pallet storage, a Dematic Multishuttle system for carton buffering and sequencing, robotic layer picking for automated layer handling, and RapidPall palletising cells to build optimised mixed case pallets. An automated dispatch buffer with pallet shuttle technology reduces staging space and accelerates truck loading, and all material handling elements are centrally orchestrated by the Dematic Warehouse Control System.
Operational coverage spans the 8,300 square metre Bupyeong site with a 42 metre height and a 9,000 pallet capacity, servicing more than 1.2 million cases annually across convenience stores, e commerce platforms, general retailers and food and beverage providers. The rollout consolidated four existing distribution sites into one logistics centre to support high velocity, small batch mixed orders that are common in beverage distribution.
The Dematic Warehouse Control System is integrated with Lotte Chilsung’s enterprise systems to provide real time inventory visibility and traceability and to reduce manual handling in order fulfilment processes. Explicit outcomes reported include reduced manual processes, improved picking accuracy, enhanced delivery responsiveness, reduced reliance on manual labour, lower operational costs, improved order accuracy and faster delivery times, and the company plans continued collaboration with Dematic to advance its digital and sustainability roadmap.
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Metcash | Distribution | 11500 | $10.3B | Australia | Dematic | Dematic Warehouse Storage Systems | Warehouse Management | 2025 | n/a |
In 2025, Metcash implemented Dematic Warehouse Storage Systems at its new Truganina distribution centre, consolidating its Victorian operations into a single 115,000 square metre site that supports grocery, liquor, perishable and convenience businesses. The Dematic Warehouse Storage Systems deployment, classified under Warehouse Management, was chosen to provide a goods to person automation layer that supports scalable growth across Metcash’s wholesale distribution network.
The solution architecture centers on a high density Dematic Multishuttle configured with seven active pick stations, Inter Aisle Transfer iAT technology for dynamic bin movement, and Flex Shuttles in the sortation buffer to handle varying product sizes and mixed customer orders. Dematic’s Gen3 pick stations, including adjustable platforms and powered lift and rotation tables, were implemented to improve ergonomics and task efficiency, aligning physical workstations with GTP automation and Warehouse Management operational workflows.
Integration work included joining the new automation layer with two distinct warehouse management systems, one servicing grocery and the other servicing liquor, enabling continuity of existing WMS processes while streamlining pick and sort operations. The solution handles fragile items such as wine bottles within the same automated flows, and the sortation buffer was sized to support tight truck dispatch schedules across Metcash’s retailer network.
Rollout was executed in four staged phases with a dedicated automation cutover, where Laverton operations ceased on a Thursday and Truganina was live and fulfilling orders by Monday, reflecting a compressed cutover window. Dematic delivered months of structured training and hands on commissioning so operators were running parts of the system prior to go live, and the project leveraged Dematic’s local service footprint of more than 345 service professionals across Australia and New Zealand for on site support and spare parts.
Post go live outcomes reported by Metcash include higher pick rates that enabled optimisation of shift structure and resource utilisation, built in redundancy that improved consistency of inventory access compared to the previous mini load arrangement, and greater visibility for long term maintenance planning. Dematic also introduced a Lifecycle Cost Plan with 5, 10 and 15 year capital and maintenance forecasts to support ongoing governance and serviceability.
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Scentsy | Oil, Gas and Chemicals | 1090 | $371M | United States | Dematic | Dematic Warehouse Storage Systems | Warehouse Management | 2025 | n/a |
In 2025 Scentsy deployed Dematic Warehouse Storage Systems at its 160,000 square foot Meridian, Idaho facility to support Warehouse Management for its e-commerce fulfillment operations. The deployment of Dematic Warehouse Storage Systems positions Scentsy to centralize automated piece picking and order execution under a single supply chain automation footprint.
The implementation includes Dematic Warehouse Execution System WES software alongside an AutoStore system configured with 20,800 product bins, 100 R5 robots, 16 carousel picking ports, and two conveyor ports, plus a pick to cart system. Dematic Warehouse Execution System WES software orchestrates robotic retrieval, carousel picking and conveyor routing while the AutoStore high density grid provides bin-level storage and automated presentation to picking ports.
Architecturally the solution couples warehouse execution logic with discrete automation cells, the AutoStore cube and distributed picking ports, enabling event-driven order staging and piece-level fulfillment. The WES controls tasking for robots and carousels, coordinates conveyor handoffs at the two conveyor ports and sequences picks to the pick to cart stations for rapid e-commerce order build.
Operational scope is facility level for Scentsy and impacts warehouse operations, piece picking, order fulfillment workflows and inventory storage strategy at the Meridian site. The implementation shifts manual pick processes to an automated material flow model, with governance concentrated on WES job rules, exception handling at picking ports and operational procedures for robot maintenance and replenishment.
The system delivers stated outcomes of improved efficiency and faster order fulfillment, increasing picking capacity to 450 units per hour, nearly a 50 percent improvement from the prior manual pick line that ran at 300 units per hour. Scentsy s Dematic Warehouse Storage Systems deployment therefore aligns Warehouse Management capabilities with high density automation to scale e-commerce piece picking.
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Sysco | Distribution | 76000 | $78.8B | United States | Dematic | Dematic Warehouse Storage Systems | Warehouse Management | 2018 | n/a |
In 2018, Sysco deployed Dematic Warehouse Storage Systems as a core component of its Warehouse Management strategy. The initiative was sponsored and governed by the Vice President, Information Technology and Innovation, and targeted omnichannel enablement, distributed order fulfillment, multi-modal distribution, user experience for customers merchants warehouse staff and drivers, assortment and category management, stocking strategy, warehouse automation including inbound and outbound cross dock, and last mile optimization.
The Dematic Warehouse Storage Systems implementation emphasized automated storage and retrieval system capabilities and material handling automation, supporting inventory control slotting and automated cross-dock flows. Configuration work focused on warehouse automation workflows and orchestration of inbound receiving to ASRS storage through to outbound picking and fulfillment, aligned with stocking strategy and assortment management objectives within the Warehouse Management domain.
Integrations tied the Dematic Warehouse Storage Systems into Sysco’s broader supply chain technology ecosystem, alongside Dexterity and Oracle platforms referenced in the Global Supply Chain and Merchandising Technology stack. The storage systems were integrated conceptually with labor planning and management systems such as Blue Yonder and Manhattan Associates, demand planning and replenishment solutions including Manhattan DPR DFIO, distributed order management platforms like Manhattan Active Omni and SAP S4 HANA, and transportation systems including Manhattan TMS Active Omnitracs Roadnet eRoad Coretex and Verizon Connect, to enable end to end inventory flow and multi-system orchestration.
Governance and rollout were executed under centralized IT and supply chain leadership with cross functional coordination between supply chain merchandising transportation and warehouse operations. Process changes emphasized orchestration between Warehouse Management functions and labor planning and demand replenishment processes, while system ownership remained with central Global Supply Chain and Merchandising Technology leadership to align automation with assortment and fulfillment strategies.
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Buyer Intent: Companies Evaluating Dematic Warehouse Storage Systems
- Portwest, a Ireland based Manufacturing organization with 5100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Portwest | Manufacturing | 5100 | $1.1B | Ireland | 2026-03-02 |