List of Diligent HighBond Customers
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United States
Since 2010, our global team of researchers has been studying Diligent HighBond customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Diligent HighBond for Governance, Risk and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Diligent HighBond for Governance, Risk and Compliance include: Builders FirstSource, a United States based Distribution organisation with 29000 employees and revenues of $17.10 billion, Office Depot, a United States based Retail organisation with 38000 employees and revenues of $8.60 billion, BRUNSWICK CORPORATION, a United States based Professional Services organisation with 16608 employees and revenues of $6.40 billion, Smiths Group, a United Kingdom based Manufacturing organisation with 15156 employees and revenues of $3.84 billion, Silicon Valley Bank, a First Citizens Bank Company, a United States based Banking and Financial Services organisation with 1500 employees and revenues of $1.96 billion and many others.
Contact us if you need a completed and verified list of companies using Diligent HighBond, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the TRM software purchases.
The Diligent HighBond customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of TRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BRUNSWICK CORPORATION | Professional Services | 16608 | $6.4B | United States | Diligent Corporation | Diligent HighBond | Governance, Risk and Compliance | 2018 | n/a |
In 2018, Brunswick Corporation implemented Diligent HighBond in the Governance, Risk and Compliance category to centralize audit and risk functions. The rollout aligned the application with the internal audit organization and risk management teams to establish a single platform for audit planning and control testing.
The Diligent HighBond implementation emphasized audit management, risk assessment, controls testing, and compliance reporting capabilities typical of Governance, Risk and Compliance platforms. Configuration work included standardized audit program templates, issue tracking and remediation workflows, automated evidence collection and configurable dashboards for executive and audit committee reporting.
Ongoing training of Audit Command Language using HighBond GRC is part of the operational adoption, indicating use of analytics and data interrogation within audit workflows. Governance and process changes focused on centralizing audit procedures, instituting role based access controls and embedding HighBond driven workflows into the internal audit function.
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Builders FirstSource | Distribution | 29000 | $17.1B | United States | Diligent Corporation | Diligent HighBond | Governance, Risk and Compliance | 2018 | n/a |
In 2018, Builders FirstSource implemented Diligent HighBond to support Governance, Risk and Compliance across its audit, risk and compliance functions. The deployment concentrated on centralizing risk and audit activity tracking and establishing a single reporting fabric for compliance evidence and control testing, using Diligent HighBond as the primary GRC application.
The implementation configured Diligent HighBond with data aggregation, analytics, automated workflow orchestration and dashboard reporting capabilities typical of Governance, Risk and Compliance solutions. Builders FirstSource also pursued process automation through the ACL Robotics program, instrumenting routine data ingestion and control testing tasks to reduce manual handling and accelerate reporting cycles.
Operational use covered internal audit, enterprise risk and compliance teams, with supporting analytics workflows leveraging familiar tools such as SAS and SQL for deeper data interrogation and query-based evidence collection. The environment emphasized near real-time aggregation of control and exception data to enable more timely decision making and consolidated reporting within Diligent HighBond.
Governance measures were instituted to standardize templates, evidence capture and approval workflows, shifting review and remediation coordination onto the Diligent HighBond platform. Rollout was organized around function-based adoption and automation milestones, with ongoing expansion of ACL Robotics automation to further operationalize repeatable GRC processes.
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Grande-Afrique Consulting Limited - GAC | Professional Services | 50 | $4M | Kenya | Diligent Corporation | Diligent HighBond | Governance, Risk and Compliance | 2019 | n/a |
In 2019, Grande-Afrique Consulting Limited GAC implemented Diligent HighBond for Governance, Risk and Compliance. The implementation positioned Diligent HighBond as the primary platform underpinning GAC's GRC consulting and internal audit advisory services.
Configuration and functional work centered on internal audit analytics and governance capabilities, pairing Diligent HighBond audit management and control testing workflows with targeted data analytics using ACL Analytics for internal audit. The scope included business process mapping, audit program orchestration, evidence collection, and analytics dashboards, alongside data analytics training, implementation and client support delivered by GAC.
Integrations explicitly referenced ACL Analytics for sample based and forensic analysis while Diligent HighBond served as the consolidated issue tracking and governance reporting layer. Operational coverage focused on GAC's internal audit and risk advisory teams and extended into client engagements within Kenya.
Governance and process changes emphasized standardizing audit methodology, instrumenting analytics driven testing, and upskilling consultants and client teams through structured training and ongoing support. The engagement combined platform configuration with consulting led rollout activities to embed Governance, Risk and Compliance practices into client engagements.
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Office Depot | Retail | 38000 | $8.6B | United States | Diligent Corporation | Diligent HighBond | Governance, Risk and Compliance | 2018 | n/a |
In 2018, Office Depot deployed Diligent HighBond as its Governance, Risk and Compliance application to centralize IT audit and Sarbanes Oxley controls testing. The implementation anchored Diligent HighBond to support Internal Audit activities and SOX financial reporting controls across IT and finance functions.
Configuration focused on audit program and testing workflows, automated workpapers and a centralized evidence repository, control risk matrix documentation and standardized planning memo templates, and an issue remediation tracking capability to monitor management action items. Diligent HighBond was used to design testing procedures, execute fieldwork, and document testing steps consistent with SOX and operational audit templates.
Operational coverage included the Sarbanes Oxley team and Internal Audit, with Senior IT Auditors using the platform to develop control risk matrices, construct work programs, conduct opening meetings with process owners, and record testing in automated workpapers. The deployment supported common audit tasks described in the job profile, including risk assessment, control testing, documentation of results, and monitoring completion of agreed upon actions.
Governance and process changes were formalized through the platform by embedding planning memos, control matrices, testing protocols, and audit issue communication workflows into a single audit document management tool. Diligent HighBond therefore functioned as the central Governance, Risk and Compliance application for Office Depot, aligning audit execution and evidence management with Sarbanes Oxley and internal audit requirements.
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Silicon Valley Bank, a First Citizens Bank Company | Banking and Financial Services | 1500 | $2.0B | United States | Diligent Corporation | Diligent HighBond | Governance, Risk and Compliance | 2022 | n/a |
In 2022, Silicon Valley Bank implemented Diligent HighBond as an enterprise Governance, Risk and Compliance platform to centralize critical risk management workflows. The deployment was positioned to support risk and control inventory, issues management, and operational risk events across the bank, aligning the platform with the Risk, Controls and Issues Management program.
Configuration work focused on modules for risk and control inventory including root cause analysis RCA, issues tracking and remediation workflows, operational risk event capture, and RCSA procedures. The implementation also included Risk Acceptance workflows and Key Risk Indicator instrumentation, and configuration was managed through prioritized product backlogs with business and IT stakeholders driving requirements.
Integrations were executed to operate HighBond alongside ServiceNow GRC, and the program included bidirectional data integration of relevant datasets into and out of the eGRC environment. Operational coverage spanned first line of defense and second line of defense stakeholders, with IT partners engaged to support data feeds, reporting requirements, and platform administration.
Governance work included developing Operational Risk governance materials for RCSA, remediation, risk acceptance and KRI monitoring, and establishing processes for incident management, tracking operational risk events, and delivering regulatory and audit remediation updates. Ongoing product backlog management and prioritization were instituted to coordinate 1LOD and 2LOD remediation activities and to sustain the GRC solution roadmap using Diligent HighBond.
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Manufacturing | 15156 | $3.8B | United Kingdom | Diligent Corporation | Diligent HighBond | Governance, Risk and Compliance | 2022 | n/a |
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