List of dotdigital Engagement Cloud Customers
London, SE1 9BG,
United Kingdom
Since 2010, our global team of researchers has been studying dotdigital Engagement Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased dotdigital Engagement Cloud for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using dotdigital Engagement Cloud for Customer Engagement include: Deutsche Post, a Germany based Transportation organisation with 601723 employees and revenues of $92.60 billion, Esso Canada, a Canada based Oil, Gas and Chemicals organisation with 5100 employees and revenues of $35.68 billion, Royal Pharmaceutical Society, a United Kingdom based Healthcare organisation with 38630 employees and revenues of $30.84 billion, DHL Supply Chain, a Germany based Distribution organisation with 188000 employees and revenues of $18.83 billion, DHL Germany, a Germany based Transportation organisation with 218783 employees and revenues of $18.28 billion and many others.
Contact us if you need a completed and verified list of companies using dotdigital Engagement Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The dotdigital Engagement Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
1001 Optometry | Retail | 70 | $7M | Australia | dotdigital | dotdigital Engagement Cloud | Customer Engagement | 2023 | n/a |
In 2023, 1001 Optometry deployed dotdigital Engagement Cloud as its Customer Engagement solution on its public website. The deployment establishes dotdigital Engagement Cloud as a cloud-hosted customer engagement layer embedded in the retail website, enabling direct capture of site-level signals and centralized campaign execution for online customer touchpoints.
Functional configuration emphasizes email marketing automation, audience segmentation and campaign management, supplemented by web behavior tracking and subscription form handling to support lifecycle communications. Operational ownership is assigned to the marketing function supporting retail operations in Australia, with governance oriented around consent management, campaign approval workflows and audience hygiene to align campaign operations with marketing and privacy processes.
|
 |
15Below | Professional Services | 33 | $2M | United Kingdom | dotdigital | dotdigital Engagement Cloud | Customer Engagement | 2020 | n/a |
In 2020, 15Below implemented dotdigital Engagement Cloud on its website to support Customer Engagement, positioning the application as the primary platform for marketing and client communications. The deployment targeted the small UK professional services firm’s marketing and client facing teams, centralizing email campaigns, on-site engagement, and event driven messaging within the dotdigital Engagement Cloud.
Configuration work emphasized email marketing and automation capabilities in dotdigital Engagement Cloud, including list segmentation, campaign orchestration, reusable templates, and automated workflow sequencing tied to website behavior. Implementation used the product’s web tracking and on-site form tooling to capture contact data and trigger personalized outreach, aligning automated workflows with client lifecycle stages and campaign calendars.
Operational coverage was focused on the marketing function at 15Below, with marketing operations responsible for segmentation, campaign ownership, and ongoing management of contact lists inside dotdigital Engagement Cloud. Governance centered on defining campaign approval and segmentation rules and instrumenting consent aligned data capture on the website, with the dotdigital Engagement Cloud hosting the core campaign orchestration and contact management capabilities.
|
 |
1st Central Insurance | Insurance | 1200 | $590M | United Kingdom | dotdigital | dotdigital Engagement Cloud | Customer Engagement | 2016 | n/a |
In 2016, 1st Central Insurance implemented dotdigital Engagement Cloud as its Customer Engagement platform to support targeted digital marketing and customer communications. The deployment served as the primary email engine and was used alongside Txtlocal for SMS outreach, establishing a platform for campaign orchestration and channeled customer messaging.
dotdigital Engagement Cloud was configured to support email campaign creation, template management, campaign reporting, landing page delivery, and automated customer journeys. The implementation included operational use of campaign landing pages to capture tracked sales leads, and routine reporting across campaigns to assess performance and inform iterative changes to messaging and journey flows.
Operational coverage focused on the marketing function with direct handoffs into customer insight, loyalty program support, review platform management, and affiliate cashback promotions. Campaign activities ran in concert with paid search and social media efforts, with PPC on AdWords and Bing Ads, and social campaigns on Facebook, Twitter, and Instagram, feeding consolidated reporting into marketing decision processes.
Governance centered on campaign-level reporting and continuous improvement workflows, with marketing personnel responsible for end-to-end campaign delivery, results reporting, and recommendations into customer insight. Regular use of the dotdigital Engagement Cloud reporting capabilities supported ongoing refinement of campaign journeys, landing pages, and multi-channel messaging without additional system integrator involvement.
|
 |
|
Professional Services | 125 | $14M | United States | dotdigital | dotdigital Engagement Cloud | Customer Engagement | 2022 | n/a |
|
|
|
|
Professional Services | 50 | $5M | New Zealand | dotdigital | dotdigital Engagement Cloud | Customer Engagement | 2021 | n/a |
|
|
|
|
Manufacturing | 90 | $9M | Australia | dotdigital | dotdigital Engagement Cloud | Customer Engagement | 2020 | n/a |
|
|
|
|
Distribution | 75 | $20M | United Kingdom | dotdigital | dotdigital Engagement Cloud | Customer Engagement | 2019 | n/a |
|
|
|
|
Retail | 300 | $146M | United Kingdom | dotdigital | dotdigital Engagement Cloud | Customer Engagement | 2025 | n/a |
|
|
|
|
Distribution | 11 | $2M | Finland | dotdigital | dotdigital Engagement Cloud | Customer Engagement | 2019 | n/a |
|
|
|
|
Retail | 100 | $20M | United States | dotdigital | dotdigital Engagement Cloud | Customer Engagement | 2021 | n/a |
|
Buyer Intent: Companies Evaluating dotdigital Engagement Cloud
- Global City Futures, a United Kingdom based Professional Services organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||