List of ECi DDMSPlus Customers
ECi Software Solutions
4400 Alliance Gateway Freeway, Suite 154,
Fort Worth, 76177, TX,
United States
Fort Worth, 76177, TX,
United States
1 866-374-3221
Professional Services
2100
$600M
Since 2010, our global team of researchers has been studying ECi DDMSPlus customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ECi DDMSPlus for Dealership Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ECi DDMSPlus for Dealership Management include: Warehouse Direct, a United States based Distribution organisation with 450 employees and revenues of $45.0 million, Mills Office Productivity, a Canada based Distribution organisation with 100 employees and revenues of $27.0 million, Emerald Business Supply, a United States based Distribution organisation with 50 employees and revenues of $5.0 million, Wardens Office Products, a United States based Distribution organisation with 40 employees and revenues of $4.0 million, Walkers Office Supplies, a United States based Distribution organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using ECi DDMSPlus, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ECi DDMSPlus customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Emerald Business Supply | Distribution | 50 | $5M | United States | ECi Software Solutions | ECi DDMSPlus | Dealership Management | 2023 | n/a |
In 2023, Emerald Business Supply implemented ECi DDMSPlus as its Dealership Management application. The upgrade was coordinated with ECi Software Solutions digital services to pair backend DDMSPlus capabilities with a redesigned customer-facing website at ebsupplies.com.
The engagement combined a front-end ecommerce and content redesign with the DDMSPlus graphical interface deployed across operations. ECi DDMSPlus provided enhanced graphical options used by the furniture director and standard Dealership Management workflows for order entry, catalog presentation, and inventory visibility. The digital services work targeted five landing pages, a revised homepage, and favorites and online ordering flows to reduce friction for repeat purchases. Implementation emphasized iterative design workshops, rapid mockups, and configuration of catalog and landing page mappings.
ECi's digital services team routed requests to ecommerce and technical specialists within ECi to align the website with DDMSPlus order and inventory screens. Operational scope included sales, customer service, furniture sales, and marketing teams at Emerald Business Supply, with sales reps trained to place orders directly through the site instead of forwarding orders to customer service. Inventory visibility and substitution suggestions were surfaced on-screen, enabling sales-led order completion and direct customer online ordering.
Governance followed a phased rollout starting with the five landing pages and extending through iterative content and visual updates, with close collaboration between Emerald and ECi designers. The project prioritized staged delivery and reuse of page resources to extend functionality for furniture without purchasing additional pages. Training and rapid responsiveness from ECi were used to accelerate adoption and refine ordering workflows.
Emerald reported explicit outcomes tied to the integrated website and ECi DDMSPlus implementation, including a stated labor savings equivalent to one and a half employees or 60 hours per week, a reduction in inbound phone ordering as customers migrated to the site, and reported sales growth that doubled year over year with indications of further growth. These outcomes were attributed to improved online ordering, clearer catalog navigation, and the integrated DDMSPlus graphical interface.
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Mills Office Productivity | Distribution | 100 | $27M | Canada | ECi Software Solutions | ECi DDMSPlus | Dealership Management | 2020 | n/a |
In 2020, Mills Office Productivity implemented ECi DDMSPlus as its Dealership Management application to support core distribution operations. The deployment focused on the companys Canadian operations in Vancouver, supporting business functions across sales, parts, and service for a 100 employee distribution firm.
ECi DDMSPlus was configured to deliver standard Dealership Management capabilities including inventory control, parts and service workflows, sales order processing, and financial posting integration. Configuration work included setting up transaction processing rules, master data schemas for parts and customers, and role based access for operations and service teams.
The implementation included operational support of DDMSPLUS and ECiPLUS software and explicit integration work with Acumatica ERP and an EvoX website, with SQL and Excel used to provide data support and drive database conversion activities. Project tasks documented in the environment included creation of Generic Inquiries and Import Scenarios in Acumatica ERP to reconcile and import master and transactional data into ECi DDMSPlus.
Governance emphasized IT support led data conversion, ongoing application administration, and maintenance of import scenario workflows, with part time IT contract resources performing SQL based data support and system administration. Process changes concentrated on formalizing import and inquiry tooling to ensure transactional continuity across inventory, sales, and service operations.
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Office Value | Distribution | 10 | $1M | United States | ECi Software Solutions | ECi DDMSPlus | Dealership Management | 2019 | n/a |
In 2019, Office Value implemented ECi DDMSPlus. The Dealership Management application ECi DDMSPlus was deployed as a cloud-based platform to support a multi-location distribution operation spanning Oregon, Idaho, and Utah with ship-to customers across the continental United States.
The implementation centers on ECi DDMSPlus as the ERP core for multi-inventory control, order management, and catalog management across four operating brands. Add-on functional modules configured alongside the core included the OfficeShopper mobile ecommerce app, Acsellerate sales intelligence, and the MyAnalyst margin manager, with OfficeShopper integrated into the ECinteractivePLUS web storefront to provide mobile ordering, barcode scan reorder workflows, and customer favorites lists.
Deployment architecture relied on the cloud-hosted DDMSPLUS instance managed by ECI Software Solutions, which handles backups, maintenance, updates, and security to simplify IT operations and minimize support costs. The platform supports centralized processing for multiple locations and inventories under a single tenancy, preserving consistent product data and order routing across Southwest Office Supply, Cascade Office Supply, Office Value, and ROSI Workplace Solutions.
Process and operational governance adjusted to prioritize mobile-first ordering for field teams and easy consumer-style ordering for end customers, reducing manual rekeying and enabling orders to be submitted directly from storage units or smartphones. Rollout was described as rapid, with a short testing window prior to launch, and stated benefits include simplified IT administration, reduced expenses, and improved customer ordering flexibility driven by OfficeShopper and the broader ECi DDMSPlus ecosystem.
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Walkers Office Supplies | Distribution | 20 | $2M | United States | ECi Software Solutions | ECi DDMSPlus | Dealership Management | 2023 | n/a |
In 2023, Walkers Office Supplies implemented ECi DDMSPlus as its Dealership Management solution. The deployment targeted two California locations, Rocklin and San Luis Obispo, and a 26 person organization focused on janitorial, office, and breakroom distribution.
The implementation combined ECi DDMSPlus core capabilities with ECI's Margin Accelerator pricing service. Configuration emphasized contract pricing management across three custom contract tiers covering approximately 70,000 SKUs, automated price file updates, and catalog management to absorb rapid supplier price volatility, moving pricing logic out of manual spreadsheets and into system driven rules.
Operational coverage included inventory visibility across both warehouses, enabling internal fulfillment when external vendors could not meet demand. Business functions impacted include sales and contract administration, pricing governance, procurement, warehouse operations, and executive pricing oversight.
Pricing governance was restructured by outsourcing active price execution to ECI's Margin Accelerator team, which operates as the ongoing pricing management layer and performs daily updates and consultative exception handling with Walker's leadership. ECI created and maintains the three tailored contracts, delivers supplier price updates into ECi DDMSPlus, and coordinates adjustments directly with Walker's team to enforce agreed pricing strategies.
Explicit outcomes reported by Walker's include a payback period under 90 days for Margin Accelerator, a 110 basis points increase in margin within one year, and two employees reallocated from hourly pricing tasks to higher value business work. Leadership also reported increased end of month margins and improved flexibility to manage material needs through internal inventory visibility during supplier shortfalls.
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Wardens Office Products | Distribution | 40 | $4M | United States | ECi Software Solutions | ECi DDMSPlus | Dealership Management | 2019 | n/a |
In 2019, Wardens Office Products upgraded to ECi DDMSPlus as its Dealership Management application. The implementation focused on the companys office furniture sales and distribution operations in the Central Valley of California, aligning sales, project management, and purchasing workflows with a single Dealership Management system.
The ECi DDMSPlus deployment configured quote management and order processing capabilities, shifting from handwritten and spreadsheet quotes to DDMS driven Quotes and structured quote to order workflows. Configuration work included purchase order generation, EDI order submission to vendors, and verification of incoming Order Confirmations, and ProjectMatrix was used with additional vendor specifications through export and import of SIF files into ECi DDMSPlus to standardize product and specification data.
Operational coverage included inside and outside sales, the Furniture Department, purchasing agents, and project managers responsible for space planning and installations. Governance and process changes documented during the rollout included creation of a purchasing procedure manual, beta testing and troubleshooting of the DDMSPlus upgrade, and staff training to adopt the new Dealership Management workflows.
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Distribution | 450 | $45M | United States | ECi Software Solutions | ECi DDMSPlus | Dealership Management | 2017 | n/a |
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Distribution | 10 | $1M | United States | ECi Software Solutions | ECi DDMSPlus | Dealership Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating ECi DDMSPlus
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ECi DDMSPlus. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ECi DDMSPlus for Dealership Management include:
- Eakes, a United States based Retail organization with 225 Employees
- Arctic Office Products, a United States based Distribution company with 30 Employees
- McGaritys, a United States based Distribution organization with 30 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Eakes | Retail | 225 | $25M | United States | 2025-11-11 |
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McGaritys | Distribution | 30 | $30M | United States | 2025-08-13 |
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Arctic Office Products | Distribution | 30 | $3M | United States | 2025-08-06 |
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Professional Services | 55 | $6M | France | 2025-01-15 |
FAQ - APPS RUN THE WORLD ECi DDMSPlus Coverage
ECi DDMSPlus is a Dealership Management solution from ECi Software Solutions.
Companies worldwide use ECi DDMSPlus, from small firms to large enterprises across 21+ industries.
Organizations such as Warehouse Direct, Mills Office Productivity, Emerald Business Supply, Wardens Office Products and Walkers Office Supplies are recorded users of
ECi DDMSPlus for Dealership Management.
Companies using ECi DDMSPlus are most concentrated in Distribution, with adoption spanning over 21 industries.
Companies using ECi DDMSPlus are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ECi DDMSPlus across Americas, EMEA, and APAC.
Companies using ECi DDMSPlus range from small businesses with 0-100 employees - 85.71%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of ECi DDMSPlus include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ECi DDMSPlus customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Dealership Management.