List of eClerx Merchandiser Customers
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Since 2010, our global team of researchers has been studying eClerx Merchandiser customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eClerx Merchandiser for Web Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eClerx Merchandiser for Web Content Management include: Otto Group, a Germany based Retail organisation with 41186 employees and revenues of $117.63 billion, Marks & Spencer_x000D_, a United Kingdom based Retail organisation with 64000 employees and revenues of $18.10 billion, Argos, a United Kingdom based Retail organisation with 9500 employees and revenues of $5.17 billion and many others.
Contact us if you need a completed and verified list of companies using eClerx Merchandiser, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eClerx Merchandiser customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Argos | Retail | 9500 | $5.2B | United Kingdom | eClerx | eClerx Merchandiser | Web Content Management | 2015 | n/a |
In 2015 Argos implemented eClerx Merchandiser for Web Content Management to centralize product content and to support online merchandising and marketplace listings across its UK ecommerce operations. The deployment aligns with eClerx’s role in providing digital content creation, management and delivery services for major UK retailers.
Deployment focused on consolidating product information and merchandising assets within the eClerx Merchandiser application, applying Web Content Management capabilities such as structured product data models, digital asset management, and content enrichment workflows. Functional modules and capabilities aligned to the implementation included catalog and product content management, media lifecycle and image handling, taxonomy and attribute governance, and templated publishing for category and listing pages.
Operational coverage targeted Argos ecommerce and marketplace channels in the United Kingdom and centered on merchandising and content operations rather than back office functions. Integrations were oriented around commerce channel delivery pipelines, marketplace feed generation, and synchronization with digital asset repositories to maintain consistent product listings and media across site and partner marketplaces. Content staging, schema validation, and feed orchestration supported the high volume listing requirements of online marketplaces.
Governance and process changes emphasized centralized content ownership, editorial approval workflows, and role based access controls to coordinate merchandising, category management, and content operations teams. eClerx Merchandiser served as the system of record for product content governance and marketplace listing orchestration within Argos.
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Marks & Spencer_x000D_ | Retail | 64000 | $18.1B | United Kingdom | eClerx | eClerx Merchandiser | Web Content Management | 2015 | n/a |
In 2015, Marks & Spencer implemented eClerx Merchandiser as part of a Web Content Management engagement delivered by vendor eClerx. eClerx provided creative production, product content and multi channel digital content management services to support Marks & Spencer ecommerce and web and catalog publishing channels.
The eClerx Merchandiser deployment focused on product content management and multi channel publishing workflows, with configuration to support digital asset organization, taxonomy and metadata governance, editorial staging and approval tracks. Content operations were organized around centralized production queues and role based editorial review, aligning creative production with product information workflows and publishing schedules.
Integration scope centered on feeding published content into Marks & Spencer ecommerce storefronts and catalog publishing pipelines, while operational coverage emphasized merchandising, digital and marketing teams in the United Kingdom. Management of ongoing content production and publishing processes was handled through the eClerx managed content service, using eClerx Merchandiser as the execution platform.
Governance changes included formalized editorial workflows and centralized content orchestration under the eClerx engagement, enabling continuous multi channel content provisioning for web and catalog outlets. The engagement established a managed, system driven content production and publishing capability supporting Marks & Spencer ecommerce and catalog operations.
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Otto Group | Retail | 41186 | $117.6B | Germany | eClerx | eClerx Merchandiser | Web Content Management | 2015 | n/a |
In 2015 Otto Group implemented eClerx Merchandiser for Web Content Management. eClerx, following its acquisition of CLX Europe in 2015, publicly cites Otto Group as a customer for content production, data management and multi channel publishing across eCommerce and web operations in the DACH region, establishing the implementation context for eClerx Merchandiser.
The deployment concentrated on Web Content Management capabilities typical for the category, including centralized content production workflows, product content enrichment and catalog publishing, taxonomy and metadata management, digital asset handling and content staging with approval workflows. Configuration likely emphasized multi channel publishing pipelines and automation of channel specific content feeds to support product pages and category catalogs, aligning with CLX and eClerx service descriptions for retailers.
Operational coverage described in public sources spans eCommerce merchandising, web operations and localized content teams across the DACH region, indicating the implementation affected merchandising, content and commerce operations. Governance focused on centralized editorial workflows, role based approval gates and structured data management processes to support multi channel publishing and ongoing content maintenance under the eClerx Merchandiser Web Content Management deployment.
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