List of EdgeVerve AI Next Customers
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Since 2010, our global team of researchers has been studying EdgeVerve AI Next customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EdgeVerve AI Next for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EdgeVerve AI Next for Generative AI Platforms include: ING, a Netherlands based Banking and Financial Services organisation with 60000 employees and revenues of $24.78 billion, Emirates Nbd United Arab Emirates, a United Arab Emirates based Banking and Financial Services organisation with 25400 employees and revenues of $8.28 billion, Bancolombia, a Colombia based Banking and Financial Services organisation with 23113 employees and revenues of $3.47 billion and many others.
Contact us if you need a completed and verified list of companies using EdgeVerve AI Next, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EdgeVerve AI Next customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bancolombia | Banking and Financial Services | 23113 | $3.5B | Colombia | Infosys | EdgeVerve AI Next | Generative AI Platforms | 2009 | n/a |
In 2009, Bancolombia implemented Infosys Finacle core banking to consolidate operations across Latin America and modernize banking processes. The Finacle deployment focused on centralizing core banking functions and enabling real-time transaction processing for finance operations in Colombia and the broader region, standardizing operational workflows across sites.
EdgeVerve AI Next is not explicitly cited in the cited announcements, however Bancolombia is a documented Finacle and EdgeVerve customer and may leverage EdgeVerve AI Next as a Generative AI Platforms application for subsequent AI-led initiatives. EdgeVerve AI Next, within the Generative AI Platforms category, would typically provide capabilities such as natural language generation, model orchestration, and workflow augmentation to support customer engagement, transaction analytics, and operational automation.
Any adoption of EdgeVerve AI Next would be expected to align with the existing Finacle core banking architecture, integrating at data and API layers while preserving transaction processing pathways owned by finance and operations. Governance considerations for a Generative AI Platforms rollout would include model governance, data controls, and staged integration with core banking services to minimize operational disruption across regional operations.
Sources emphasize the Finacle core banking engagement with Infosys rather than an explicit EdgeVerve AI Next deployment, therefore statements about EdgeVerve AI Next usage remain inferred from Bancolombia’s documented vendor relationships and typical Generative AI Platforms capabilities. The relationship can be summarized as Bancolombia EdgeVerve AI Next Generative AI Platforms supporting finance operations and adjacent risk and customer functions if adopted.
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Emirates Nbd United Arab Emirates | Banking and Financial Services | 25400 | $8.3B | United Arab Emirates | Infosys | EdgeVerve AI Next | Generative AI Platforms | 2016 | n/a |
In 2016, Emirates Nbd United Arab Emirates engaged Infosys and its EdgeVerve/Finacle technologies to pilot a blockchain-based network while pursuing AI and advanced analytics initiatives in banking and remittances. The engagement included deployment of EdgeVerve AI Next and aligned with Generative AI Platforms capabilities to provide agentic AI, generative model orchestration, and automation of analytics workflows for payments and remittance processing.
The implementation scope centered on a production pilot blockchain network connecting participating banks, with EdgeVerve/Finacle components providing core ledger and transaction orchestration alongside generative AI capabilities for intelligent automation. Functional modules evident in the engagement include blockchain network provisioning, transaction validation and orchestration, advanced-analytics pipelines for remittances, and agentic automation layers to support decisioning and workflow automation.
Integrations were explicitly centered on EdgeVerve/Finacle technologies and cross-bank connectivity with partner institutions as part of the pilot network, extending into payments and remittance business functions. Governance and rollout followed a pilot-to-production pattern, delivering an initial production pilot and stated automation benefits, while operational coverage focused on banking and remittances workflows under Infosys and EdgeVerve technology stewardship.
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ING | Banking and Financial Services | 60000 | $24.8B | Netherlands | Infosys | EdgeVerve AI Next | Generative AI Platforms | 2012 | n/a |
In 2012, ING implemented EdgeVerve AI Next as part of a large multi-country commercial banking transformation led through the Infosys and Finacle/EdgeVerve ecosystem, deploying Generative AI Platforms capability to standardize commercial banking processes across dozens of markets. The implementation explicitly targeted commercial banking process simplification, with Ireland recorded as an early go-live within the program timeline.
The EdgeVerve AI Next deployment focused on platform-level AI capabilities such as model orchestration, natural language understanding for customer and document interactions, automated document intelligence, and data pipeline integration to support decision augmentation in front and middle office workflows. Configuration emphasized reusable templates and AI model governance to support consistent behavior across market implementations while retaining localized tuning where required.
Integrations were aligned to the Finacle stack and enterprise banking data sources to enable transaction, customer, and product data flows into the EdgeVerve AI Next environment, supporting end-to-end commercial banking use cases. Operational scope covered commercial banking operations and related product and servicing teams across multiple geographies, with a phased, multi-market rollout approach and Ireland as an early production instance.
Program governance combined centralized oversight with market-level execution to accelerate rollouts and maintain compliance controls, enabling standardized deployment practices across participating countries. Reported outcomes from the broader Finacle/EdgeVerve engagement included streamlined operations and faster rollouts, outcomes that the EdgeVerve AI Next implementation was intended to support.
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