List of Ekata Identity Engine Customers
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Since 2010, our global team of researchers has been studying Ekata Identity Engine customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ekata Identity Engine for Listing Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ekata Identity Engine for Listing Management include: Arc'teryx, a Canada based Retail organisation with 2820 employees and revenues of $1.46 billion, GoPro , a United States based Professional Services organisation with 877 employees and revenues of $1.09 billion, Remitly, a United States based Banking and Financial Services organisation with 2200 employees and revenues of $653.0 million and many others.
Contact us if you need a completed and verified list of companies using Ekata Identity Engine, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ekata Identity Engine customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Arc'teryx | Retail | 2820 | $1.5B | Canada | Mastercard | Ekata Identity Engine | Listing Management | 2020 | n/a | In 2020, Arc'teryx implemented Ekata Identity Engine to augment its fraud prevention workflow within Listing Management. The Ekata Identity Engine was integrated into the merchant's fraud stack alongside an existing Kount adaptive AI deployment to surface identity trust signals for order and delivery verification. The implementation combined Ekata Identity Engine access to historical customer location data and behavioral insights with Kount's unsupervised and supervised machine learning that analyzes billions of fraud and trust-related identity signals. Ekata Identity Engine supplied delivery verification data and fast identity resolution, while Kount produced millisecond identity trust decisions, enabling automated decisioning and reduced reliance on slow, manual review gates. Operationally the deployment scoped to e-commerce order intake, fulfillment verification, and internal fraud review teams responsible for chargeback monitoring. Governance changes routed high-trust identity decisions to automated approval paths and focused manual review on ambiguous cases, addressing rising stolen card and friendly fraud trends and the company concern about chargeback program thresholds. Arc'teryx reported immediate reductions in friendly fraud, chargebacks, and manual review volume after linking Ekata Identity Engine data into its identity trust network. | |
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GoPro | Professional Services | 877 | $1.1B | United States | Mastercard | Ekata Identity Engine | Listing Management | 2020 | n/a | In 2020, GoPro implemented Ekata Identity Engine to strengthen fraud detection during high-demand product launches. The deployment targeted Listing Management workflows to improve order validation and identity verification for new camera releases. GoPro combined Ekata Pro Insight and the Identity Check API, integrating both components of Ekata Identity Engine to surface identity signals and risk context. These modules were configured to evaluate bill-to and ship-to address consistency and to enrich order records with identity intelligence, enabling automated decisioning in order acceptance workflows. Operational coverage included the fraud prevention team and call center order verification, with API calls embedded in checkout and contact center verification flows to flag suspicious orders and support agent handling. The integration emphasized real-time identity lookups and contextual insight to distinguish good customers from fraudulent attempts. Governance centered on updated decisioning workflows and centralized consumption of Ekata Pro Insight outputs, where fraud analysts triaged cases and adjusted verification steps during product launches. The combined Ekata Identity Engine implementation provided GoPro robust identity data at their fingertips, helping the company fight back against fraud while preserving a streamlined purchase experience for legitimate customers. | |
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Remitly | Banking and Financial Services | 2200 | $653M | United States | Mastercard | Ekata Identity Engine | Listing Management | 2020 | n/a | In 2020 Remitly deployed Ekata Identity Engine to strengthen phone-based KYC and fraud controls. The project was positioned to address Listing Management needs for validating customer phone numbers across the companys mobile and desktop money transfer flows. The implementation centered on Ekata Identity Engine capability via the Identity Check API, ingesting phone intelligence and data links to validate numbers and provide predictive intelligence. Configuration focused on real-time phone number verification within onboarding and transaction screening workflows, and on surfacing confidence signals to automated decision logic and manual review queues. Operational integration placed the Identity Check API directly into customer onboarding, payment authorization, and fraud review pipelines, impacting fraud operations, compliance, payments, and customer support teams. The deployment emphasized mobile-first verification for remittances sent from the United States to the Philippines, reflecting Remitlys regional transaction volume and channel mix. Governance and operational effects were documented by Remitly, which reported phone verification rates increasing from 15 percent to 55 percent after rollout. The company also reported an immediate increase in revenue as orders previously held for review were processed and cleared faster, and teams cited higher confidence when conducting manual reviews because phone numbers were validated and linked to the correct contact. |
Buyer Intent: Companies Evaluating Ekata Identity Engine
- CIBC, a Canada based Banking and Financial Services organization with 48726 Employees
- CHECK24 Comparison Portal GmbH, a Germany based Professional Services company with 1680 Employees
- Mastercard, a United States based Banking and Financial Services organization with 35300 Employees
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