List of Elastic Cloud On Kubernetes Customers
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Since 2010, our global team of researchers has been studying Elastic Cloud On Kubernetes customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Elastic Cloud On Kubernetes for Container Service from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Elastic Cloud On Kubernetes for Container Service include: Cisco Systems, a United States based Professional Services organisation with 90400 employees and revenues of $53.80 billion, Revenue and Customs (HMRC), a United Kingdom based Government organisation with 65852 employees and revenues of $11.27 billion, Zurich Insurance Group, a Switzerland based Insurance organisation with 63000 employees and revenues of $7.80 billion and many others.
Contact us if you need a completed and verified list of companies using Elastic Cloud On Kubernetes, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Elastic Cloud On Kubernetes customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cisco Systems | Professional Services | 90400 | $53.8B | United States | Elasticsearch | Elastic Cloud On Kubernetes | Container Service | 2023 | n/a |
In 2023, Cisco Systems implemented Elastic Cloud On Kubernetes to power an AI-driven enterprise search platform, leveraging Container Service capabilities to host and orchestrate Elasticsearch for customer support and Cisco.com in the United States. The implementation centralized search across internal service desks and external web search, aligning enterprise search functionality with customer support workflows.
Deployment focused on Elastic Cloud On Kubernetes with explicit use of the Enterprise Search and Observability modules, as documented in Elastic's case content. Enterprise Search was configured to index customer support knowledge bases and website content, while Observability captured cluster health, query latency, and telemetry for operational monitoring. This module mix supported search relevance tuning and incident triage through telemetry driven insights.
The architecture used containerized Elasticsearch clusters managed by Kubernetes to enable rolling upgrades, resource isolation, and scalability consistent with Container Service patterns. Integrations connected the Elastic search layer to Cisco support systems and the Cisco.com search front end, supporting both internal agent workflows and external customer search requests across United States operations.
Rollout was executed as a Re-imagined Topic Search program across internal and external applications, with centralized index and query governance to standardize search relevance and access. Cisco reported search response time reductions of approximately 73 percent and a labor savings equivalent to about 5,000 support engineer hours per month as part of the implementation outcomes.
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Revenue and Customs (HMRC) | Government | 65852 | $11.3B | United Kingdom | Elasticsearch | Elastic Cloud On Kubernetes | Container Service | 2024 | Frontier Digital |
In 2024, HM Revenue and Customs (HMRC) deployed Elastic Cloud On Kubernetes. This initiative uses Elastic Cloud On Kubernetes, a Container Service, to support government platform engineering and platform services across the United Kingdom.
HMRC provisioned standalone ECK managed clusters as the core deployment architecture, centralizing Elasticsearch cluster orchestration and lifecycle management on Kubernetes. Configuration emphasized cluster scalability, resource efficiency, and enhanced observability, leveraging Elastic Cloud On Kubernetes operational controls and operator-driven automation consistent with container service best practices.
Frontier Digital Ltd served as the executing platform engineering partner for the phased cutover, which was completed with no downtime and documented in a public case article. Operational coverage targeted government platform engineering teams and platform services within HMRC, integrating the ECK clusters into platform engineering pipelines and observability workflows.
Governance focused on staged rollouts and platform-level operational ownership, with process changes to support cluster provisioning, monitoring, and incident response under the new Container Service architecture. The implementation explicitly aimed to improve scalability, resource efficiency, and observability for HMRC platform services, with execution and rollout overseen by the named implementation partner.
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Zurich Insurance Group | Insurance | 63000 | $7.8B | Switzerland | Elasticsearch | Elastic Cloud On Kubernetes | Container Service | 2019 | Elastic |
In 2019, Zurich Insurance Group implemented Elastic Cloud On Kubernetes to host logging and search workloads on Microsoft AKS for claims processing and application observability in Switzerland. This deployment used Elastic Cloud On Kubernetes and is categorized as Container Service, positioning the Elastic platform to centralize search and observability for insurance and claims business functions.
The Elastic Cloud On Kubernetes implementation focused on logging, application performance monitoring, and SIEM style use cases, with index lifecycle support for hot, warm, and cold data tiers. Configurations included Elastic clusters managed by the ECK operator on AKS, ingestion pipelines for APM and log streams, and tiered storage mappings to retain and age data according to operational and compliance needs across approximately 40 applications.
Elastic delivered the project with Elastic Consulting and Microsoft teams cited as implementation partners, Elastic listed as the vendor, and the environment running on Microsoft AKS as the container infrastructure. The architecture centralized search and observability, integrating APM ingestion and security telemetry into Elastic clusters managed by ECK, and used container orchestration to provide predictable operational patterns for upgrades and scaling.
Governance and rollout were executed as a phased program across insurance and claims teams, with implementation partners coordinating platform configuration, index lifecycle policies, and application onboarding. The Zurich implementation explicitly enabled faster claims resolution and improved mean time to repair, while supporting hot, warm, cold data tiers and unified logging and search across the scoped applications.
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