List of ElastiFlow NetIntel Customers
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Since 2010, our global team of researchers has been studying ElastiFlow NetIntel customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ElastiFlow NetIntel for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ElastiFlow NetIntel for Incident Management include: Conwy County Borough Council, a United Kingdom based Government organisation with 5200 employees and revenues of $300.0 million, Mittwald, a Germany based Professional Services organisation with 180 employees and revenues of $22.0 million and many others.
Contact us if you need a completed and verified list of companies using ElastiFlow NetIntel, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Conwy County Borough Council | Government | 5200 | $300M | United Kingdom | ElastiFlow | ElastiFlow NetIntel | Incident Management | 2024 | n/a |
In 2024, Conwy County Borough Council deployed ElastiFlow NetIntel for Incident Management to strengthen network performance monitoring and incident response. The deployment spanned approximately 100 sites, including 65 schools, and was targeted at network operations and education IT functions to accelerate detection and resolution of network incidents.
The implementation used ElastiFlow NetIntel as the central analytics and incident management layer, and the deployment likely incorporated ElastiFlow NetObserv for distributed flow collection and enrichment to capture NetFlow/sFlow telemetry across site edge devices. Configuration focused on flow ingestion, enrichment, and centralized analytics, enabling automated alerting and context-rich incident records consistent with Incident Management workflows.
Operational coverage included central IT and on-site school IT staff across the council estate, with flow collectors and enrichment components deployed at dispersed sites feeding a centralized NetIntel instance for cross-site correlation. The solution supported network performance troubleshooting, root cause analysis, and collaborative incident handling between education operations and the council network team.
Governance and rollout aligned central and on-site teams on standardized incident-handling procedures and shared dashboards, improving collaboration and visibility. The implementation reduced troubleshooting time from days to minutes and improved coordination between central and on-site teams, directly supporting network performance and incident response objectives with ElastiFlow NetIntel.
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Mittwald | Professional Services | 180 | $22M | Germany | ElastiFlow | ElastiFlow NetIntel | Incident Management | 2023 | n/a |
In 2023, Mittwald implemented ElastiFlow NetIntel to strengthen network security and enhance Incident Management through flow based visibility and alert enrichment. The deployment focused on ingesting flow telemetry and applying NetIntel enrichment to raise alert fidelity for operational incident handling.
ElastiFlow NetIntel was configured to perform flow data enrichment, generate higher fidelity alerts, and surface DDoS indicators that had previously produced noisy threat signals. NetIntel enrichment was explicitly used to correlate flow attributes and reduce noisy threat alerts, and the implementation introduced escalation rules and workflow definitions to accelerate mitigation handoffs for operational teams.
The deployment integrated ElastiFlow NetIntel with NetObserv for flow collection and visualization, consolidating telemetry into a single flow pipeline for analysis. Operational scope centered on datacenter and network operations teams, using the combined NetObserv and ElastiFlow NetIntel stack to detect and mitigate DDoS attacks and to streamline incident identification.
Governance changes included updating incident response playbooks and alert handling procedures to incorporate higher fidelity flow alerts from ElastiFlow NetIntel, improving coordination between network operations and security. Outcomes reported by Mittwald included improved threat detection and accelerated mitigation workflows, with NetIntel explicitly used to enrich flow data for higher fidelity alerts and to reduce alert noise.
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