List of Empyrean Benefits Customers
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United States
Since 2010, our global team of researchers has been studying Empyrean Benefits customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Empyrean Benefits for Benefits Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Empyrean Benefits for Benefits Administration include: AMD, a United States based Manufacturing organisation with 28000 employees and revenues of $25.79 billion, Sanofi United States, a United States based Life Sciences organisation with 18000 employees and revenues of $20.00 billion, Illinois Tool Works, a United States based Manufacturing organisation with 44000 employees and revenues of $15.90 billion, Peabody Energy, a United States based Oil, Gas and Chemicals organisation with 5400 employees and revenues of $4.95 billion, J.M. Huber, a United States based Manufacturing organisation with 5000 employees and revenues of $3.00 billion and many others.
Contact us if you need a completed and verified list of companies using Empyrean Benefits, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Empyrean Benefits customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AMD | Manufacturing | 28000 | $25.8B | United States | Empyrean | Empyrean Benefits | Benefits Administration | 2013 | n/a |
In 2013, AMD implemented Empyrean Benefits as its core Benefits Administration application. Empyrean Benefits was deployed as a cloud benefits administration system integrated with on premises SAP and SuccessFactors modules through managed interfaces maintained by AMD's HR Technology organization.
The implementation covered benefits enrollment, eligibility management, carrier feed orchestration, benefits recordkeeping, and standard open enrollment and life event workflows typical of Benefits Administration platforms. AMD's HR Technology team configured plan setup, enrollment rules, and benefits data mappings, and acted as the primary administrator for Empyrean Benefits and related benefits processes.
Integrations included Empyrean Benefits connections to SAP on Premises for employee master data synchronization and to SuccessFactors modules where AMD administered Compensation and Variable Pay, enabling alignment between benefits and total rewards data, along with support for third party SaaS solutions for service recognition and other benefits adjacent programs. Operational ownership was held by a distributed HR Technology team of seven employees in the United States and Penang, with direct support for the Organizational Management Team and participation in acquisition and divestiture activities.
Governance and ongoing operations were structured around centralized maintenance, system support, and interface management led by the HR Technology Manager, who also provided administration for the Employee Stock Purchase Plan and in house HR programs. The deployment emphasized centralized administration, formalized interfaces to enterprise HR systems, and cross functional governance across HR and total rewards functions in support of Benefits Administration.
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Illinois Tool Works | Manufacturing | 44000 | $15.9B | United States | Empyrean | Empyrean Benefits | Benefits Administration | 2016 | n/a |
In 2016, Illinois Tool Works implemented Empyrean Benefits to address enterprise Benefits Administration for its global workforce of approximately 44,000 employees. The deployment positioned Empyrean Benefits as the central system of record for benefits enrollment and administration across ITW, supporting HR and Total Rewards teams responsible for plan design and enrollment operations.
Empyrean Benefits was configured to deliver standard Benefits Administration capabilities including open enrollment orchestration, eligibility rules management, core enrollment workflows, employee self-service benefits portals, carrier connectivity for premium feeds and enrollment transactions, COBRA administration, and regulatory reporting such as ACA compliance support. The implementation emphasized configuration of eligibility logic and benefit plan structures to align with multi-plan offerings and diverse employee populations.
The solution was deployed as a cloud-hosted SaaS benefits platform integrated with ITW operational systems, including downstream payroll and upstream HR information systems via secure integration channels and electronic data interchange workflows for carriers. The technical architecture prioritized centralized benefit plan configuration and automated enrollment feeds to reduce manual reconciliation for benefits administrators.
Governance was organized around a centralized benefits operations team that managed configuration, vendor connectivity, enrollment calendars, and change control for plan year updates. Rollout followed phased enrollment cycles and established administrative workflows for carrier onboarding, exceptions processing, and benefit event handling, enabling consistent policy enforcement across business units and employee populations.
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International Vitamin Corporation | Life Sciences | 2000 | $500M | United States | Empyrean | Empyrean Benefits | Benefits Administration | 2021 | n/a |
In 2021, International Vitamin Corporation implemented Empyrean Benefits as its enterprise benefits administration platform, deploying Empyrean Benefits in the Benefits Administration category to manage employee enrollment and life event workflows. The deployment was positioned to support HR, Payroll, Finance, and Talent Acquisition stakeholders for administration of open enrollment, qualifying life events, and dependent verification across the company.
Empyrean Benefits was configured to handle core benefits administration capabilities including benefits enrollment processing, open enrollment management, qualifying life event intake and adjudication, dependent approval workflows, and payroll deduction adjustments. System configuration work focused on form and workflow setup in the benefits portal, validation rules for dependent and election changes, and administrative interfaces used by HR to review and approve employee elections.
The implementation was integrated into an HR application landscape that included SAP SuccessFactors for HRIS functions, DocuSign and SharePoint for document management and template orchestration, and recruiting and contingent workforce systems such as iCIMS and VNDLY for classification alignment and data integrity. Payroll deduction adjustments recorded in Empyrean Benefits were coordinated with payroll processes, and benefits administration tasks were surfaced to HR and Finance through shared reporting and operational handoffs.
Governance and operational ownership rested with HR operations, with responsibilities for training new HR hires on Empyrean Benefits, managing role based permissions and workflows, owning report requests for HR and Finance, and auditing employee file integrity and ServiceDesk HR tickets. The HR operations team also managed classification codes across SuccessFactors, VNDLY, DocuSign, and iCIMS to ensure employees were assigned correct job codes and cost centers, and they operated Empyrean Benefits as the authoritative portal for OE elections and QLE processing.
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J.M. Huber | Manufacturing | 5000 | $3.0B | United States | Empyrean | Empyrean Benefits | Benefits Administration | 2016 | n/a |
In 2016, J.M. Huber implemented Empyrean Benefits as a Benefits Administration solution. The deployment addressed benefits administration for the 5000 employee manufacturing company in the United States, concentrating on HR and benefits management functions.
The implementation centered on core Benefits Administration capabilities, including benefits enrollment, eligibility and life-event management, plan configuration, employee self-service for benefit elections, and reporting to support benefits operations. Empyrean Benefits was configured to standardize enrollment workflows, manage plan tiers and dependent eligibility, and provide the HR team with administrative controls aligned to company benefit policies.
Governance was structured through HR benefits teams to centralize oversight of open enrollment and mid-year change processes, and to formalize workflow controls for approvals and recordkeeping. The project emphasized system configuration and process standardization to operationalize benefits workflows across the organization using Empyrean Benefits.
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Peabody Energy | Oil, Gas and Chemicals | 5400 | $4.9B | United States | Empyrean | Empyrean Benefits | Benefits Administration | 2019 | n/a |
In 2019, Peabody Energy implemented Empyrean Benefits, deploying an automated Benefits Administration solution to centralize and modernize benefits workflows for employees and retirees. The deployment targeted roughly 10,000 lives and addressed a previously insourced, paper based open enrollment and benefits support model that had to handle complex retirement rules and differentiated union and non union plan options.
The implementation emphasized a rules and exceptions engine that codified decades of plan nuance, many of which were grandfathered retiree and union plans. Empyrean Benefits was configured to automate health and wellness plan administration, digital open enrollment, retiree communications for life insurance and medical plan changes, and the operational coordination required to manage multiple plan options across employee populations.
Operational integrations focused on carrier and vendor orchestration rather than on a specific HRIS, the Empyrean team coordinating with 18 carriers and vendors and supplementing the deployment with a dedicated Empyrean call center for personalized support. The project incorporated institutional knowledge from Peabody’s benefits team to capture plan details and to create online experiences that served both active employees and retirees across the United States.
Governance and process changes centered on formalizing plan documentation, exception handling workflows, and centralized benefits rules to reduce reliance on individual team members for day to day administration. After go live Peabody reported greater transparency and consistency in plan rules, improved data accuracy, more efficient exception management, and a compressed open enrollment timeline that moved from months to weeks, and the Empyrean team continues to partner with Peabody to evaluate additional voluntary benefits and vendor additions.
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Life Sciences | 18000 | $20.0B | United States | Empyrean | Empyrean Benefits | Benefits Administration | 2018 | n/a |
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Aerospace and Defense | 4800 | $1.8B | United States | Empyrean | Empyrean Benefits | Benefits Administration | 2017 | n/a |
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Buyer Intent: Companies Evaluating Empyrean Benefits
- Triton Health System, a United States based Insurance organization with 16070 Employees
- Willis Towers Watson, a United Kingdom based Banking and Financial Services company with 49000 Employees
- The Splash Lab, a United Kingdom based Manufacturing organization with 21 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| Triton Health System | Insurance | 16070 | $36.3B | United States | 2026-01-28 | |
| Willis Towers Watson | Banking and Financial Services | 49000 | $9.9B | United Kingdom | 2026-01-27 | |
| The Splash Lab | Manufacturing | 21 | $45M | United Kingdom | 2025-11-18 | |
| Manufacturing | 129832 | $29.8B | France | 2025-10-17 | ||
| Banking and Financial Services | 380 | $647M | Canada | 2025-09-30 | ||
| Professional Services | 700 | $170M | United States | 2025-08-12 | ||
| Professional Services | 260 | $30M | Canada | 2025-05-26 | ||
| Oil, Gas and Chemicals | 5223 | $38.2B | United States | 2025-04-29 | ||
| Banking and Financial Services | 17396 | $7.3B | United States | 2025-02-18 | ||
| Manufacturing | 5795 | $1.5B | Japan | 2024-12-03 |