List of Enghouse Competella Customers
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Since 2010, our global team of researchers has been studying Enghouse Competella customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Enghouse Competella for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Enghouse Competella for PBX, VoiP and Phone Systems include: Manpower, a Norway based Professional Services organisation with 4860 employees and revenues of $923.0 million, Enghouse Interactive, a Canada based Professional Services organisation with 1932 employees and revenues of $503.0 million, Usbl, a Norway based Construction and Real Estate organisation with 347 employees and revenues of $87.0 million, Barlindhaug, a Norway based Construction and Real Estate organisation with 200 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Enghouse Competella, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Enghouse Competella customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Barlindhaug | Construction and Real Estate | 200 | $50M | Norway | Enghouse Interactive | Enghouse Competella | PBX, VoiP and Phone Systems | 2015 | n/a |
In 2015, Barlindhaug deployed Enghouse Competella within its PBX, VoiP and Phone Systems landscape. The engagement, documented in Competella marketing material for Norway, focused on telephony attendant functions and presence-aware call handling to improve operator efficiency and routing.
Implementation centered on the Competella Attendant Console and Contact Center modules, inferred from the vendor brochure listing Barlindhaug as a reference. Configurations emphasized presence synchronization across user endpoints, console-based call handling for operators, and configurable routing workflows to surface presence-aware queuing and routing decisions. Workflows were aligned with attendant and contact center functional capabilities such as call queuing, transfer, and prioritized routing based on presence and operator availability.
Operational scope covered reception and operator teams supporting Barlindhaug offices in Norway, integrating the attendant console into daily front-desk and customer contact workflows. Governance consolidated operational ownership under telephony and communications functions, with centralized configuration of operator routing rules and presence policies. The deployment of Enghouse Competella aimed to improve operator efficiency and routing, consistent with the customer reference in the source material.
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Enghouse Interactive | Professional Services | 1932 | $503M | Canada | Enghouse Interactive | Enghouse Competella | PBX, VoiP and Phone Systems | 2009 | n/a |
In 2009, Enghouse Interactive deployed Enghouse Competella as part of its PBX, VoiP and Phone Systems offerings to address contact-center, attendant-console and PBX/VoIP scenarios. The implementation is documented as being deployed to more than 700 public and private organisations, primarily across Scandinavia and Switzerland, establishing a regional footprint for contact-center and attendant console operations.
Customers of Enghouse Competella commonly implemented the Attendant Console, Contact Center Workgroup and Contact Center Enterprise modules together with Teams-native IVR and queuing features. Configuration work centered on call routing, attendant workflows, queue management and Teams telephony integration to support CRM and contact-center process efficiency.
Integrations explicitly include Microsoft Teams to provide Teams telephony connectivity and native IVR/queuing, enabling attendant consoles and contact-center queues to operate within a Teams telephony context. Operational coverage targeted contact center and reception functions across multiple public sector and private sites in Scandinavia and Switzerland.
Vendor materials indicate rollout practices used standardized configuration templates for attendant and queue management and governance controls focused on telephony and Teams integration. The deployment supported improved CRM and contact-center process efficiency and strengthened Teams telephony integration as noted in vendor documentation.
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Manpower | Professional Services | 4860 | $923M | Norway | Enghouse Interactive | Enghouse Competella | PBX, VoiP and Phone Systems | 2015 | n/a |
In 2015, Manpower implemented Enghouse Competella to provide telephony and contact-center capabilities for its Norway operations. Enghouse Competella is deployed as part of the PBX, VoiP and Phone Systems layer to support inbound candidate inquiries and HR contact workflows. Manpower Norway appears as a Competella customer reference in vendor marketing materials.
Vendor materials indicate usage of Competella Contact Center and Attendant Console modules to manage attendant console operations, contact routing, queue handling, and agent call distribution, reflecting standard contact-center capabilities within the PBX, VoiP and Phone Systems category. The deployment supports HR and candidate-facing contact operations and is described in vendor collateral without explicit detail on system integrators, rollout governance, or measurable outcomes.
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Construction and Real Estate | 347 | $87M | Norway | Enghouse Interactive | Enghouse Competella | PBX, VoiP and Phone Systems | 2015 | n/a |
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