List of Enlyte Genex Customers
San Diego, 92124, CA,
United States
Since 2010, our global team of researchers has been studying Enlyte Genex customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Enlyte Genex for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Enlyte Genex for Case Management include: FedEx, a United States based Transportation organisation with 50000 employees and revenues of $87.69 billion, Starbucks, a United States based Retail organisation with 381000 employees and revenues of $37.18 billion, Utica National Insurance Group, a United States based Insurance organisation with 1400 employees and revenues of $1.70 billion and many others.
Contact us if you need a completed and verified list of companies using Enlyte Genex, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Enlyte Genex customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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FedEx | Transportation | 50000 | $87.7B | United States | Enlyte | Enlyte Genex | Case Management | 2025 | n/a |
In 2025 FedEx deployed Enlyte Genex as its Case Management application to support workers' compensation and return-to-work processes across the United States. The public materials identify FedEx-nominated Enlyte case managers participating in Enlyte's Heart of Case Management program, linking Enlyte Genex to vendor-managed case operations within FedEx's occupational health and claims workflows.
Module usage aligns with workers' compensation case management and telephonic case management capabilities, as indicated by the nomination and Enlyte program materials. Enlyte Genex appears to be applied to standard case management workflows including case intake, telephonic triage, ongoing case coordination, and return-to-work planning, configured to support claims handlers and occupational health teams within the Case Management category.
The documented scope is limited to the United States and centers on workers' compensation and return-to-work business functions, implicating claims management, occupational health, and HR case workflows at FedEx sites in the United States. Source materials do not enumerate technical integrations or implementation partners, however the use of FedEx-nominated Enlyte case managers signals embedded vendor-operated case management within FedEx governance.
Governance and process signals include nomination into Enlyte's Heart of Case Management program, which indicates program-level oversight and standardized case manager participation tied to Enlyte Genex. No explicit outcomes, costs, or rollout timelines are stated in the provided source.
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Starbucks | Retail | 381000 | $37.2B | United States | Enlyte | Enlyte Genex | Case Management | 2025 | n/a |
In 2025, Starbucks used Enlyte Genex for Case Management to support workplace injury management and return-to-work efforts across its United States operations. This usage is signaled by Starbucks-nominated case managers participating in Enlyte's Heart of Case Management program, which indicates field case management services as the primary implementation focus.
The Enlyte Genex implementation emphasizes field case management capabilities consistent with Case Management workflows, including case intake, field case coordination, and structured return-to-work planning. Configuration is inferred to center on assigning nominated case managers to manage onsite and community-based cases, maintaining case records and care plans to coordinate medical care and workplace accommodations.
Operational coverage is aligned with Starbucks' US occupational health, HR, and workers compensation functions, with case manager activity supporting injury resolution and reintegration workflows. Governance and program oversight were reinforced through the Heart of Case Management nomination and award participation, signaling structured selection and oversight of Starbucks-nominated case managers within the Enlyte Genex field case management service rather than a publicized enterprise rollout.
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Utica National Insurance Group | Insurance | 1400 | $1.7B | United States | Enlyte | Enlyte Genex | Case Management | 2014 | n/a |
In 2014 Utica National Insurance Group implemented Enlyte Genex as a Case Management application to support its workers compensation managed care strategy in the United States. The engagement involved Utica National selecting a workers compensation pharmacy benefit manager in collaboration with Genex to deliver integrated pharmacy management and concurrent medical review workflows tied to claims handling.
Enlyte Genex was configured to centralize clinical pharmacy oversight and utilization management within the case management environment, aligning concurrent medical review processes with caseworker activities. The implementation emphasized clinical pharmacy and utilization management capabilities, including prescription review, authorization workflow orchestration, and clinical decision support consistent with Case Management functional patterns.
Integrations focused on operational linkage between Genex case management and the chosen workers compensation PBM, enabling bidirectional exchange of pharmacy utilization data and review outcomes. Operational coverage targeted workers compensation claims management and medical management functions, bringing pharmacy, utilization review, and claims teams under coordinated case workflows across the United States.
Governance changes included embedding concurrent medical review protocols and prescribing oversight into routine case workflows, shifting utilization management into the case management lifecycle. The stated objective of the implementation was to improve prescribing oversight and optimize claim outcomes through tighter clinical pharmacy integration with Genex Case Management.
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