List of Epic Chronicles Customers
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Since 2010, our global team of researchers has been studying Epic Chronicles customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Chronicles for Database Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Chronicles for Database Management include: AdventHealth, a United States based Healthcare organisation with 92000 employees and revenues of $18.00 billion, Cleveland Clinic, a United States based Healthcare organisation with 82608 employees and revenues of $15.94 billion, Parkland Health and Hospital System, a United States based Healthcare organisation with 10000 employees and revenues of $2.00 billion, Riverside Health, a United States based Healthcare organisation with 9500 employees and revenues of $1.60 billion, Hurley Medical Center, a United States based Healthcare organisation with 3000 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Chronicles, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AdventHealth | Healthcare | 92000 | $18.0B | United States | Epic Systems | Epic Chronicles | Database Management | 2023 | n/a |
In 2023 AdventHealth implemented Epic Chronicles as a Database Management application to support ambulatory system acquisitions across the Great Lakes Region Wave 5 and Rocky Mountain Region Wave 6 under the Ambulatory Growth Team. The deployment focused on build and master data management for more than 300 newly acquired providers, positioning Epic Chronicles as the central tool for exporting reports and importing configuration artifacts used in ambulatory builds.
Configuration work in Epic Chronicles included a provider master file build for over 300 acquisition providers, e prescribing workflows for controlled substances, and updates to the Surescripts interface alongside MSOW credentialing verification. The implementation also encompassed configuration of Order Transmittal mapping, Workstation Registry entries, Patient Location room builds, In Basket pool definitions, and department item templates, with Epic Chronicles used to generate and load the structured build data.
Operational integration was explicit with Surescripts for e prescribing and with MSOW for credentialing verification, and Epic Chronicles artifacts were consumed by revenue cycle and clinical application teams during Parallel Revenue Cycle testing and Workflow Dress Rehearsal. The Ambulatory Growth Team served as the coordination point, with the senior clinical analyst acting as ambulatory point person to write and run integrated test scripts, update clinical outpatient workflows for claim testing scripts, and collaborate with other application teams on test execution.
Governance and rollout relied on standardized build documentation created by the ambulatory team, including detailed guidance for department items, In Basket pools, Patient Location room build, Workstation Registry build, and Order Transmittal mapping. These artifacts were used to enforce consistent ambulatory configuration across Wave 5 and Wave 6 sites, to structure testing responsibilities, and to provide repeatable procedures for future acquisition wave builds.
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Cleveland Clinic | Healthcare | 82608 | $15.9B | United States | Epic Systems | Epic Chronicles | Database Management | 2012 | n/a |
In 2012, Cleveland Clinic implemented Epic Chronicles, a Database Management application to support enterprise forensic auditing and investigative workflows within Corporate Compliance and Internal Audit. The deployment provisioned investigative access and structured database logging for the Forensic Audit team, Corporate Compliance investigators, and clinical subject matter experts to enable clinical evidence collection and case reconstruction.
Epic Chronicles was configured to deliver reporting and monitoring capabilities aligned with forensic needs, including audit trail retention, event chronology queries, and alerting for high risk access patterns. The implementation included collaboration on product enhancements and reporting solutions, with the Forensic Audit team contributing clinical requirements for new features and investigative report templates.
The Epic Chronicles deployment was integrated with Clarity reporting and the Enterprise Data Vault through Teradata and SAS platforms, and it worked in concert with Epic Cogito, Reporting Workbench, and the Epic Reporting and Extracts Team to broaden investigative visibility. ITD and Epic collaboration expanded access and security points, and cybersecurity controls were adjusted to give forensic investigators greater ability to drill down during inquiries.
Governance and operational rollout emphasized cross functional workflows between clinical and non clinical teams, with the Forensic Audit function creating reports, alerts, and monitoring for high risk areas across departments. The team explicitly participated in a project to replace Bottomline Privacy and Data Security tool, supported investigations of 40 privacy violations in 2020, provided clinical evidence to reduce enterprise risk, and identified anomalies and abnormal caregiver behavior patterns through Epic Chronicles backed analysis.
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Eskenazi Health | Healthcare | 4593 | $788M | United States | Epic Systems | Epic Chronicles | Database Management | 2015 | n/a |
In 2015, Eskenazi Health implemented Epic Chronicles as its primary Database Management platform for Analytics-owned servers supporting clinical and operational reporting. The deployment covered the hospital campus and 10 Eskenazi Health Center sites, aligning the Chronicles database with Epic Clarity and Epic Caboodle extracts to serve inpatient and outpatient data needs across the 327-bed facility and affiliated outpatient footprint.
Configuration work centered on maintaining Epic Chronicles in all environments while managing the associated ETL and ELT pipelines. The technical scope included administering Epic Clarity and Epic Caboodle data models and their relationships to Chronicles, preserving Epic best practices for Cogito ETL, extending Caboodle development and SlicerDicer artifacts, and adding tables and columns to extracts as new reporting requirements emerged.
Integrations explicitly included SAP S/4HANA and Microsoft SSIS as part of the Analytics server estate, with responsibility for developing S/4HANA data models and creating ETL or ELT processes to provision data for SAP S/4HANA. Operational coverage included support for BI developers, verification that daily ETL processes complete, troubleshooting of data transfer errors, and participation in on call rotations to resolve after hours server issues and upgrade events.
Governance enforced change control for all planned application and technical activities, adherence to departmental documentation and data migration standards, and controlled access provisioning to databases and the data they contain. Upgrade governance required the Developer team to complete and validate ETL, Caboodle, and SlicerDicer related tasks prior to or shortly after application upgrades, and to ensure databases restart and update appropriately during maintenance windows.
Security and compliance obligations were explicit, requiring knowledge of PHI restrictions and HIPAA privacy guidelines, and certification commitments included Epic Cogito Administration within one year and SAP S/4HANA certification within two years. The implementation narrative centers on Epic Chronicles as the Database Management core, integrated with Clarity, Caboodle, Cogito, SSIS, and SAP S/4HANA to support analytics and operational reporting for Eskenazi Health.
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Healthcare | 1000 | $250M | United States | Epic Systems | Epic Chronicles | Database Management | 2019 | n/a |
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Healthcare | 3000 | $1.5B | United States | Epic Systems | Epic Chronicles | Database Management | 2013 | n/a |
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Healthcare | 6000 | $850M | United States | Epic Systems | Epic Chronicles | Database Management | 2012 | n/a |
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Healthcare | 7800 | $1.3B | United States | Epic Systems | Epic Chronicles | Database Management | 2013 | n/a |
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Healthcare | 10000 | $2.0B | United States | Epic Systems | Epic Chronicles | Database Management | 2009 | n/a |
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Healthcare | 45 | $20M | United States | Epic Systems | Epic Chronicles | Database Management | 2010 | n/a |
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Healthcare | 9500 | $1.6B | United States | Epic Systems | Epic Chronicles | Database Management | 2015 | n/a |
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Buyer Intent: Companies Evaluating Epic Chronicles
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