List of Esker on Demand Customers
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Since 2010, our global team of researchers has been studying Esker on Demand customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Esker on Demand for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Esker on Demand for Document Management include: NVIDIA, a United States based Manufacturing organisation with 36000 employees and revenues of $130.50 billion, James Hardie Industries PLC, a Australia based Distribution organisation with 6000 employees and revenues of $3.88 billion, Applied Medical, a United States based Life Sciences organisation with 5000 employees and revenues of $1.20 billion, Pact Group Holdings, a Australia based Life Sciences organisation with 6000 employees and revenues of $1.18 billion, Campion Education, a Australia based Education organisation with 200 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Esker on Demand, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The Esker on Demand customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Applied Medical | Life Sciences | 5000 | $1.2B | United States | Esker SA | Esker on Demand | Document Management | 2019 | n/a |
In 2019, Applied Medical implemented Esker on Demand as a Document Management solution to support customer order processing and customer relations workflows. The deployment used Esker on Demand as a cloud-hosted document processing layer to centralize inbound order documents and exception records for downstream processing.
Configuration focused on document capture, automated routing and electronic archiving, with workflow rules for order exception handling and case assignment. Esker on Demand was configured to surface order discrepancies to agents, enabling customer relations staff to enter and correct orders directly inside the Esker on Demand environment before committing transactions to the ERP.
The implementation integrated with SAP systems as part of the order-to-cash information flow, and customer relations staff used Esker on Demand alongside SAP to enter customer orders and resolve discrepancies. Operational coverage included customer relations teams and cross-functional handoffs to Credit, Field Operations, and Shipping, with on-site activity referenced at the Rancho Santa Margarita location.
Governance and process changes established role-based access and standardized exception workflows to route issues to Credit and Field Operations for resolution, and to maintain auditable document trails in the Document Management system. The narrative centers on Applied Medical Esker on Demand Document Management supporting Customer Relations and order orchestration, with configured capture, routing, archival, and exception management capabilities.
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Bryan Equipment Sales | Distribution | 100 | $12M | United States | Esker SA | Esker on Demand | Document Management | 2008 | n/a |
In 2008, Bryan Equipment Sales implemented Esker on Demand for Document Management. The engagement leveraged the company’s prior Esker Fax experience and operationalized Esker DeliveryWare capabilities to create a centralized communications server that kept documents electronic throughout their lifecycle.
The implementation deployed core document management capabilities including document capture and intelligent data extraction, automated routing to employee inboxes, electronic archiving, and multichannel delivery in customer-preferred formats. Invoices were emailed from Prophet 21 into Esker DeliveryWare for automated destination determination and delivery, order acknowledgements arrived as XML streams and were reformatted for each recipient, and inbound faxes were converted to TIF files for direct routing. BES processed high nightly volumes, routinely handling 600 to 800 invoices and over 1,000 documents per day, with daily examples of 360 emailed invoices and 877 faxes.
Operational scope spanned order-to-cash and customer communications across shipping, sales, and marketing functions, supporting field sales representatives and the marketing team for mass mail merges without IT intervention. The deployment served approximately 1,200 full servicing retailers across a six state region, enabling packing slips, shipment acknowledgements and delivery options tailored to smaller, just in time retailers that required documents in precise formats.
Governance changes centralized document routing and archival workflows under IT management led by the IT manager, while decentralizing specific functions such as mail merges to business users. Outcomes stated in the case study included elimination of manual document capture, routing and archiving tasks, reduced printing and mailing, maintained staffing levels while absorbing related cost savings, and higher customer satisfaction due to flexible delivery and opt out choices.
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Campion Education | Education | 200 | $30M | Australia | Esker SA | Esker on Demand | Document Management | 2015 | n/a |
In 2015, Campion Education implemented Esker on Demand. Esker on Demand was deployed as a Document Management platform to centralize invoice handling and inbound document sequencing across finance and dispatch functions at the Australia based education supplier.
The implementation configured invoice capture, document indexing, and workflow routing capabilities typical of Document Management deployments, with specific use for Toll invoice verification and creation of inbound document numbers. Operational users included backorder and dispatch supervisors who interacted with Esker on Demand to validate scanned invoices and trigger downstream processing workflows.
Esker on Demand was integrated with SAP for inbound number creation and to align document workflows with procurement and order fulfillment records, providing a bridge between document capture and transactional systems. Operational coverage included Accounts Payable, Dispatch, and Backorder management, with verification checkpoints and supervisory review processes documented during 15th October 2018 to 18th October 2019 when staff responsibilities noted creating inbound numbers in SAP and verifying Toll invoices in Esker on Demand.
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Life Sciences | 73 | $22M | United States | Esker SA | Esker on Demand | Document Management | 2018 | n/a |
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Distribution | 6000 | $3.9B | Australia | Esker SA | Esker on Demand | Document Management | 2022 | n/a |
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Manufacturing | 36000 | $130.5B | United States | Esker SA | Esker on Demand | Document Management | 2018 | n/a |
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Life Sciences | 6000 | $1.2B | Australia | Esker SA | Esker on Demand | Document Management | 2016 | n/a |
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Distribution | 100 | $12M | United States | Esker SA | Esker on Demand | Document Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating Esker on Demand
- Abacus.Ai, a United States based Professional Services organization with 160 Employees
- Atlas Copco, a Sweden based Professional Services company with 52179 Employees
- Hecht Kugellager, a Germany based Distribution organization with 28 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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