List of EvolveICM Customers
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Since 2010, our global team of researchers has been studying EvolveICM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EvolveICM for Incentive Compensation Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EvolveICM for Incentive Compensation Management include: BayCare Health, a United States based Healthcare organisation with 32000 employees and revenues of $5.50 billion, UPMC Health Plan, a United States based Insurance organisation with 4000 employees and revenues of $2.80 billion, Clover Health, a United States based Insurance organisation with 570 employees and revenues of $137.0 million, Clever Care Health Plan, a United States based Insurance organisation with 250 employees and revenues of $120.0 million, Zing Health, a United States based Insurance organisation with 143 employees and revenues of $43.0 million and many others.
Contact us if you need a completed and verified list of companies using EvolveICM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EvolveICM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ATRIO Health Plans | Insurance | 140 | $25M | United States | EvolveNXT | EvolveICM | Incentive Compensation Management | 2023 | n/a |
In 2023, ATRIO Health Plans deployed EvolveICM, an Incentive Compensation Management application from vendor EvolveNXT. The implementation targeted agent sales and commission administration within the insurer's agent operations and enrollment channels.
EvolveICM was configured to surface agent-facing capabilities including book of business access, online enrollment submission, statement of account generation, and portal access to the Lead Management System. The EvolveICM deployment incorporated commission calculation and plan administration workflows typical of Incentive Compensation Management systems, centralizing producer pay statement visibility and program configuration.
The rollout emphasized agent portal access and operational workflows that support online enrollments and recurring certification, agents use the platform to recertify for the 2024 cycle. Operational coverage focused on agent operations and sales functions, with governance centered on portal-based SOA distribution and integration with the Lead Management System to align lead records and enrollment tracking.
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BayCare Health | Healthcare | 32000 | $5.5B | United States | EvolveNXT | EvolveICM | Incentive Compensation Management | 2022 | n/a |
In 2022 BayCare Health implemented EvolveICM, deploying the EvolveICM application in the Incentive Compensation Management category and making the solution accessible via a BayCare web portal. The implementation is focused on centralizing incentive compensation administration for incentive bearing roles across the health system using the EvolveICM web interface.
Configuration centered on compensation plan modeling, a rules based calculation engine, automated statement generation, dispute workflow management, and reporting and dashboard capabilities, reflecting core Incentive Compensation Management functionality. The EvolveICM deployment was structured with role based access controls and comprehensive audit trails to support administrative, managerial, and participant level use cases.
Operational governance emphasized embedded approval workflows and auditability to align compensation processes with existing HR and finance oversight. Access and user provisioning are delivered through the web portal, enabling self service statement access and administrator management within the EvolveICM environment.
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Clever Care Health Plan | Insurance | 250 | $120M | United States | EvolveNXT | EvolveICM | Incentive Compensation Management | 2024 | n/a |
In 2024 Clever Care Health Plan implemented EvolveICM from EvolveNXT as an Incentive Compensation Management application to standardize broker and sales compensation workflows. The deployment prioritized a broker-facing portal alongside internal compensation processing modules to centralize commission administration and broker communications.
The EvolveICM implementation delivered a dashboard-first experience, statement management and distribution capabilities, a book of business view for brokers, and enrollment and application status tracking for broker transactions. Standard Incentive Compensation Management functions such as commission calculation, statement generation, role-based access controls, and reporting and audit trails were configured to align broker incentives with plan rules.
Operational coverage focused on the broker channel, sales operations, and finance teams, with the portal exposing statements, book of business details, and application status to external brokers while providing internal users with compensation processing workflows. The deployment emphasized broker self-service for routine inquiries and centralized commission administration to reduce manual coordination between distribution and finance.
Governance for the rollout included a scheduled broker portal training program to drive adoption, covering dashboard navigation, how to access and manage statements and the book of business, and step-by-step guidance for checking application status and enrollments. Role-based governance and phased enablement across broker segments were used to control access and align operational processes with the new compensation workflow.
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Clover Health | Insurance | 570 | $137M | United States | EvolveNXT | EvolveICM | Incentive Compensation Management | 2020 | n/a |
In 2020 Clover Health implemented EvolveICM from EvolveNXT as its Incentive Compensation Management platform, replacing SAP Commissions ex Callidus Commissions. The deployment centralized commission calculation and plan administration for broker and agent compensation, with configuration targeted at multi-jurisdictional annual incentive plans and twice a month payment cycles.
The EvolveICM implementation encompassed standard Incentive Compensation Management capabilities including plan configuration, a rules-based calculation engine, payout scheduling, and audit reporting. The project team executed a full system conversion from the prior SAP Commissions environment and configured business rules to align payments to industry standard semi-monthly cycles, while maintaining plan definitions for multiple compensation programs.
Operational governance was restructured under a commissions management function led by a team of analysts, who managed plan design, ongoing administration, and stakeholder communications for broker and agent populations. Process changes emphasized transparency and dispute handling, and the role responsible for commissions orchestration was positioned to maintain annual incentive plans across jurisdictions.
Explicit outcomes reported from the implementation include a projected cost savings of $1.3M over five years, meeting twice a month payment cycles, and a reported 40% improvement in broker agent satisfaction driven by increased transparency and more efficient commission processing.
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UPMC Health Plan | Insurance | 4000 | $2.8B | United States | EvolveNXT | EvolveICM | Incentive Compensation Management | 2019 | n/a |
In 2019 UPMC Health Plan implemented EvolveICM from vendor EvolveNXT for Incentive Compensation Management, replacing SAP Commissions ex Callidus Commissions. The deployment targeted broker and producer commission processing and finance controls within UPMC Health Plan, centering EvolveICM to manage commission calculations and payouts for broker and producer payees.
The EvolveICM implementation configured core Incentive Compensation Management capabilities including rules based commission calculation, payout processing, payee management, and reporting, and included the design and execution of user acceptance testing. Internal commission analysts led configuration of commission rules and reporting to align annual budget estimates and reconcile payee payouts.
Integrations were coordinated with Salesforce system analysts, and department business requirements and software defects were submitted and tracked in Azure DevOps. The program supported a Salesforce data transition from the Federally Facilitated Marketplace to the Pennie State Exchange for individual members, linking member data changes into commission processing flows.
Governance and rollout were led by senior producer and broker commission analysts who designed UAT and managed the transition from SAP Commissions to EvolveICM. Documented outcomes included improved yearly $54M budget estimates through enhanced reporting, prevention of $100k in commission overpayments caused by a vendor system error, savings of more than $10,000 in distressed vendor SOWs by resolving issues internally, and expansion of commission payout capability by 400+ payees within a month.
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Insurance | 143 | $43M | United States | EvolveNXT | EvolveICM | Incentive Compensation Management | 2020 | n/a |
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