List of Exela TransCentra Customers
Exela Technologies
2701 E. Grauwyler Road,
Irving, 75061, TX,
United States
Irving, 75061, TX,
United States
1 844-935-2832
Professional Services
14100
$1.1B
Since 2010, our global team of researchers has been studying Exela TransCentra customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Exela TransCentra for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Exela TransCentra for Payment Processing include: Frost Bank, a United States based Banking and Financial Services organisation with 6000 employees and revenues of $576.0 million, North American Power, a United States based Utilities organisation with 450 employees and revenues of $250.0 million, CardWorks, a United States based Banking and Financial Services organisation with 1000 employees and revenues of $150.0 million, Nordstrom Card Services, a United States based Professional Services organisation with 120 employees and revenues of $15.0 million, Cedar Management Group, a United States based Construction and Real Estate organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Exela TransCentra, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Exela TransCentra customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CardWorks | Banking and Financial Services | 1000 | $150M | United States | Exela Technologies | Exela TransCentra | Payment Processing | 2019 | n/a |
In 2019, CardWorks implemented Exela TransCentra as its Payment Processing platform, adopting Exela TransCentra to centralize card transaction processing and reporting. The deployment targeted payment intake and servicing workflows for CardWorks, aligning the application with card servicing and finance reporting functions.
Configuration work focused on transaction capture, settlement orchestration, and reconciliation automation consistent with Payment Processing capabilities, including setup of batch reconciliation jobs and structured data extracts for downstream analysis. Exela TransCentra was configured to support operational reconciliation and to standardize settlement and posting workflows used by servicing and accounting teams.
The Exela TransCentra implementation integrated with First Data for transaction acquisition, and leveraged Monarch and Microsoft Excel for downstream data transformation and business insight reporting. Those integrations consolidated transaction, servicing, and general ledger data streams to produce the robust business insight reports referenced in implementation notes, supporting servicing and general ledger reporting.
Governance and rollout emphasized centralized reporting controls and standardized reconciliation workflows, with defined operational handoffs between servicing, finance, and operations during implementation. The narrative positions CardWorks, Exela TransCentra, and Payment Processing as linked to ongoing card servicing and general ledger reporting processes rather than isolated reporting tools.
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Cedar Management Group | Construction and Real Estate | 100 | $10M | United States | Exela Technologies | Exela TransCentra | Payment Processing | 2018 | n/a |
In 2018, Cedar Management Group deployed Exela TransCentra for Payment Processing to support HOA receivables and payables operations. The deployment was used by the company's HOA accounting team that managed over 550 homeowner associations, and it served as a primary tool for AR/AP specialists handling daily cash application and disbursement workflows.
Exela TransCentra was used to post high volume checks manually, via lockbox workflows, and through the TransCentra platform, and to manage high volume in house check deposits. Functional activity included AP data entry of HOA vendor invoices, posting journal entries to correct and adjust HOA accounts, and customer facing account inquiries and resolution, aligned with core Payment Processing capabilities such as check posting, deposit handling, and cash application.
Operational coverage centered on the HOA accounting department and AR/AP specialists, with an AR/AP Specialist providing direct support from November 2018 to February 2019 and handling one on one homeowner communications. Governance emphasized enforcement of the management company's approval processes and applicable laws, with workflow controls around posting, approvals, and customer service interactions.
Workflows combined manual posting, lockbox intake, and TransCentra processing to create an operational payment processing pipeline, and the full application name Exela TransCentra appears in day to day AR/AP operations for check and deposit posting.
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Frost Bank | Banking and Financial Services | 6000 | $576M | United States | Exela Technologies | Exela TransCentra | Payment Processing | 2013 | n/a |
In 2013, Frost Bank deployed Exela TransCentra, implementing a Payment Processing solution to enable remote deposit capture for retail customers. The deployment removed branch and ATM constraints, allowing customers to deposit checks and money orders online from any location.
Exela TransCentra was provisioned as a partner operated remote deposit capture service that integrated into Frost Bank customer channels including online banking and mobile access to present deposit workflows and image capture. Implemented functional capabilities included check and money order image intake, remote deposit capture workflows, automated acceptance controls, and processing workflows to move deposits toward settlement, consistent with Payment Processing platform standards. Configuration prioritized customer facing workflows and rule based validation to streamline acceptance and reduce manual handling.
Operational scope focused on Frost Bank retail customers across its service footprint, with rollout directed at customer enrollment for remote deposit check capabilities rather than internal only pilots. Frost Bank communications cited outcomes of increased convenience and improved cash flow that cemented existing customer relationships and helped attract new customers, extending deposit channels beyond physical touchpoints.
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Nordstrom Card Services | Professional Services | 120 | $15M | United States | Exela Technologies | Exela TransCentra | Payment Processing | 2017 | n/a |
In 2017, Nordstrom Card Services implemented Exela TransCentra as its Payment Processing platform, engaging Exela Technologies for delivery. The rollout centered on operationalizing payment intake and dispute workflows within Payment Operations and the On-Us Disputes function, with a clear focus on EDI and mail check handling and case lifecycle management.
Exela TransCentra was configured to support returned EDI and mailed checks screening, investigation and processing of Debit Card and ACH fraudulent disputes initiated by RFIs, high dollar Credit Balance Refund requests, and On-Us Disputes queue management. Functional capabilities implemented included case management and research workflows, automated queue processing to meet mandated time frames, manual review screens for locating account payments, and cross-training workflows to ensure coverage across multiple payment processes.
The implementation integrated operational touchpoints across Service Center, Fraud, Account Services, store Service Experience, and Loss Prevention to resolve disputes and verify account responsibilities, and incorporated feedback loops with Legal and Compliance to embed federal regulation checks into dispute adjudication. Operational coverage extended through Payment Operations specialists and On-Us Dispute Specialists, and was reinforced by internal rotations through Credit Risk, Operations Integrations, Internal Audit, and IT to align system use with broader operational controls.
Governance changes included department level process development to ensure cases remained compliant and equitable, training and onboarding protocols for new On-Us Dispute Specialists, and continuous queue management practices to close cases within mandated windows. Explicit outcomes cited by operational staff included preventing customer escalations and improving the customer experience through tighter dispute resolution workflows and compliance-aligned decisioning.
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North American Power | Utilities | 450 | $250M | United States | Exela Technologies | Exela TransCentra | Payment Processing | 2013 | n/a |
In 2013 North American Power implemented Exela TransCentra as a managed Payment Processing solution. The deployment of Exela TransCentra targeted end to end, multichannel billing and payments processing to streamline billing and strengthen customer communication for the companys retail energy customer base.
The implementation centered on billing and payments processing capabilities, including multichannel bill presentment and payment capture, automated payment posting and reconciliation workflows, and centralized statement generation and delivery. Exela TransCentra was operated as a managed service from the vendor Exela Technologies, providing a unified application for payment processing and customer billing operations.
Operational scope covered North American Powers billing operations and customer care functions, and it supported more than 250,000 retail customers according to the announcement. The configuration emphasized consistent bill delivery and consolidated payment handling across channels, aligning Payment Processing with core billing, collections, and customer service workflows.
Governance and vendor delivery were structured around a managed services engagement announced in August 2013, with Exela TransCentra positioned to handle ongoing payment processing and billing communications. The narrative links North American Power, Exela TransCentra, and Payment Processing as the primary application relationship within the companys customer billing function.
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Buyer Intent: Companies Evaluating Exela TransCentra
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Exela TransCentra. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Exela TransCentra for Payment Processing include:
- Dhi Mortgage, a United States based Banking and Financial Services organization with 10 Employees
- Philadelphia Gas Works, a United States based Utilities company with 1600 Employees
- Vacations To Go, a United States based Professional Services organization with 700 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Dhi Mortgage | Banking and Financial Services | 10 | $1M | United States | 2025-04-10 |
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Philadelphia Gas Works | Utilities | 1600 | $711M | United States | 2025-03-21 |
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Vacations To Go | Professional Services | 700 | $100M | United States | 2024-11-01 |
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Automotive | 50 | $5M | United States | 2024-09-21 |
FAQ - APPS RUN THE WORLD Exela TransCentra Coverage
Exela TransCentra is a Payment Processing solution from Exela Technologies.
Companies worldwide use Exela TransCentra, from small firms to large enterprises across 21+ industries.
Organizations such as Frost Bank, North American Power, CardWorks, Nordstrom Card Services and Cedar Management Group are recorded users of
Exela TransCentra for Payment Processing.
Companies using Exela TransCentra are most concentrated in Banking and Financial Services, Utilities and Professional Services, with adoption spanning over 21 industries.
Companies using Exela TransCentra are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Exela TransCentra across Americas, EMEA, and APAC.
Companies using Exela TransCentra range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 60%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 0%.
Customers of Exela TransCentra include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Exela TransCentra customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.