List of Experian eCare NEXT Customers
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Since 2010, our global team of researchers has been studying Experian eCare NEXT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Experian eCare NEXT for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Experian eCare NEXT for Patient Management include: UCHealth, a United States based Healthcare organisation with 30000 employees and revenues of $2.30 billion, Martin Luther King, Jr. Community Hospital, a United States based Healthcare organisation with 2000 employees and revenues of $400.0 million, Blessing Health System, a United States based Healthcare organisation with 2676 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Experian eCare NEXT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Experian eCare NEXT customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blessing Health System | Healthcare | 2676 | $300M | United States | Experian | Experian eCare NEXT | Patient Management | 2019 | n/a |
In 2019, Blessing Health System implemented Experian eCare NEXT to support Patient Management. The deployment centered on Experian Patient Estimates, part of the Experian Health patient access suite, at Blessing Health System's Quincy, Illinois, United States site. The project focused on patient access and front end revenue cycle operations to automate personalized cost estimation and improve collections at the point of service.
Configuration of Experian Patient Estimates included rules based estimation logic and patient facing estimate generation to present expected patient responsibility prior to service. The implementation enabled automated estimate calculation workflows and cashiering support to standardize financial conversations at registration and checkout. Experian eCare NEXT functionality was used to operationalize price transparency and estimate reconciliation inside patient access processes.
Operational coverage included patient access staff, financial counselors, and registration teams in Quincy, targeting front end collections and scheduling touch points. Governance changes introduced standardized estimate verification at check in and new workflows for presenting and capturing payment commitments before clinical services.
The deployment produced a reported 58 percent increase in collections at the point of service and a reported approximately 1,200 percent ROI, outcomes attributed to the use of Experian Patient Estimates within the Experian eCare NEXT Patient Management implementation.
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Martin Luther King, Jr. Community Hospital | Healthcare | 2000 | $400M | United States | Experian | Experian eCare NEXT | Patient Management | 2018 | n/a |
In 2018, Martin Luther King, Jr. Community Hospital implemented Experian eCare NEXT for Patient Management. The deployment targeted patient access and revenue cycle workflows in South Los Angeles, United States, as part of an initiative to automate front end registration and financial clearance processes.
Experian eCare NEXT was configured to automate patient registration intake and financial clearance, with functional capability covering eligibility verification and patient access orchestration. The implementation emphasized workflow automation within registration queues and financial clearance checkpoints to reduce manual data entry and accelerate insurance verification throughput.
The solution was integrated directly with Cerner to speed up eligibility verification and to enable real time exchange of demographic and coverage data between registration and the electronic health record. Operational coverage centered on patient access and revenue cycle teams, and the rollout produced measurable operational outcomes that were explicitly reported, including removal of two to three minutes on more than half of registrations and a reduction in registration related denials.
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UCHealth | Healthcare | 30000 | $2.3B | United States | Experian | Experian eCare NEXT | Patient Management | 2023 | n/a |
In 2023 UCHealth deployed Experian eCare NEXT as a Patient Management solution to support revenue-cycle and patient access operations in Aurora, Colorado, United States. The deployment went live in 2023 and targeted automated front-line screening and back-office clearance processes for financial assistance determinations.
The implementation centered on Experian eCare NEXT Patient Financial Clearance, using a custom screening process within the eCare NEXT platform to automate charity-care screening, Medicaid enrollment workflows and financial assistance determinations. Configuration work focused on rule-driven screening logic and workflow automation consistent with Patient Management functional terminology, enabling systematic eligibility checks and decisioning at registration and pre-billing points.
Operational scope covered UCHealth revenue-cycle teams and patient access staff in Aurora, with workflows designed to touch both patient intake and subsequent financial clearance queues. The implementation linked automated screening outcomes to existing patient access and revenue-cycle processes, reducing manual intake steps and centralizing case routing for approval and enrollment actions.
Governance and rollout were organized as a revenue-cycle and patient access deployment in 2023, with the Patient Financial Clearance capability operating as the control point for charity-care and Medicaid enrollment decisions. The deployment helped UCHealth disburse approximately $26 million in charity care while streamlining approvals, demonstrating a structural shift in how charity and assistance determinations are processed within the Patient Management domain.
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Buyer Intent: Companies Evaluating Experian eCare NEXT
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