List of Experian Tallyman Customers
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Since 2010, our global team of researchers has been studying Experian Tallyman customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Experian Tallyman for Debt Collection and Recovery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Experian Tallyman for Debt Collection and Recovery include: Barclays, a United Kingdom based Banking and Financial Services organisation with 93000 employees and revenues of $34.86 billion, ABN AMRO Netherlands, a Netherlands based Banking and Financial Services organisation with 18295 employees and revenues of $7.00 billion, Vodafone, a United Kingdom based Communications organisation with 12000 employees and revenues of $3.00 billion, British Gas, part of Centrica, a United Kingdom based Utilities organisation with 2500 employees and revenues of $465.0 million and many others.
Contact us if you need a completed and verified list of companies using Experian Tallyman, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Experian Tallyman customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ABN AMRO Netherlands | Banking and Financial Services | 18295 | $7.0B | Netherlands | Experian | Experian Tallyman | Debt Collection and Recovery | 2007 | n/a |
In 2007, ABN AMRO Netherlands implemented Experian Tallyman to support its Debt Collection and Recovery operations, deploying Experian Tallyman as a purpose built collections platform to manage delinquent accounts and structured recovery workflows. The implementation was focused on supporting finance and collections workflows in the banking sector, aligning operational collections activity with the bank's credit and recovery policies.
Configuration and functional scope emphasized debtor segmentation and collections workflow orchestration, leveraging Experian Tallyman capabilities typical of the Debt Collection and Recovery category such as case management, rules based segmentation, prioritized contact strategies, and automated workflow routing. Experian Tallyman was configured to codify staged recovery actions and to route cases through defined collector and escalation paths consistent with bank collection practices.
Operational coverage targeted ABN AMRO finance and collections teams within the Netherlands, embedding Experian Tallyman into day to day collections operations and reporting processes. Governance changes accompanied the deployment, instituting segmentation criteria, workflow ownership, and standardized escalation procedures to ensure consistent handling of recovery cases across teams.
Experian's acquisition press release lists ABN AMRO among Tallyman clients, indicating the bank used Experian Tallyman to better segment debtors and improve collection effectiveness. The engagement positions Experian Tallyman as the bank's central Debt Collection and Recovery application supporting collections and finance business functions.
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Barclays | Banking and Financial Services | 93000 | $34.9B | United Kingdom | Experian | Experian Tallyman | Debt Collection and Recovery | 2013 | n/a |
In 2013 Barclays began a bespoke implementation of Experian Tallyman for Debt Collection and Recovery to support unsecured personal loans collections. The program centralized configuration and strategy delivery within Experian Tallyman, operating an offline development environment promoted into test and then into the front-end production application following pre-agreed monthly release schedules.
Implementation work centered on strategy design and configuration using the Tallyman Configuration developer's software system, with Oracle SQL used for implementation of approved designs. Detailed strategy designs were produced to meet business requirements, documentation included Impact Assessments, Solution and Technical design deliverables, and MS Visio was used to produce functional system designs and process improvements.
Operational integrations included use of ServiceNow for incident management and logging, and collaborative workflows with an offshore support team to move changes through environments. The deployment covered first and second line support of the front-end Tallyman application, structured investigations and ad-hoc end-user support, and a promoted release process via the Tallyman web-based configuration management tool; the implementation team included a lead who developed and managed two Operational System Support agents.
Governance and rollout emphasized scope definition, deliverables, stakeholder signoff and senior testing oversight when changes entered test environments. Barclays implemented more than 80 crucial collection strategies within the Experian Tallyman Debt Collection and Recovery environment, with zero defects reported in the prior seven months and several strategies introduced to address high-profile FCA regulatory changes.
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British Gas, part of Centrica | Utilities | 2500 | $465M | United Kingdom | Experian | Experian Tallyman | Debt Collection and Recovery | 2007 | n/a |
In 2007, British Gas implemented Experian Tallyman to manage utility customer arrears and collections in the United Kingdom. The deployment positioned Experian Tallyman as the core Debt Collection and Recovery application supporting British Gas finance and collections teams, focused on household and small business customer accounts.
Experian Tallyman was configured to automate contact strategies and orchestrate collections workflows, implementing account segmentation by risk and balance to prioritize recovery activity. Functional capabilities emphasized automated outbound contact sequencing, payment arrangement handling, and collections case management consistent with Debt Collection and Recovery operational patterns.
Operationally the implementation centralized collections processing within British Gas finance and collections operations across the UK, standardizing follow up cadence and case escalation rules. Experian announced that the Tallyman solution targeted finance and collections processes to improve recovery rates while lowering collection costs, outcomes reflected in the acquisition disclosure.
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Communications | 12000 | $3.0B | United Kingdom | Experian | Experian Tallyman | Debt Collection and Recovery | 2007 | n/a |
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