List of ezyCollect Customers
Sydney, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying ezyCollect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ezyCollect for AR Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ezyCollect for AR Automation include: MARTEC, a Australia based Manufacturing organisation with 80 employees and revenues of $10.0 million, CW Systems, a Australia based Retail organisation with 60 employees and revenues of $8.0 million, Lacklands, a New Zealand based Retail organisation with 25 employees and revenues of $3.0 million, Feral Brewing, a Australia based Leisure and Hospitality organisation with 30 employees and revenues of $3.0 million, IQ PC Services, a Australia based Professional Services organisation with 15 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using ezyCollect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ezyCollect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CW Systems | Retail | 60 | $8M | Australia | ezyCollect | ezyCollect | AR Automation | 2019 | n/a |
In 2019, CW Systems integrated ezyCollect, deploying the ezyCollect AR Automation platform to formalize accounts receivable workflows for the Australian blinds and shutters distributor. The implementation positioned ezyCollect as the core accounts receivable application within the company’s order to cash process, explicitly naming ezyCollect and the AR Automation category as the system of record for collections activity.
The deployment emphasized AR Automation capabilities common to the category, including automated collections workflows, electronic invoice presentment, customer communications automation, and payment reconciliation support. ezyCollect was integrated with the company’s NetSuite ERP to synchronize invoice transactions, customer master data, and payment postings, preserving continuity between sales, dispatch, and receivables.
Operational responsibility rested with CW Systems finance and accounts receivable staff across the company’s Australian operations, with governance changes that standardized collections escalation rules, role based access, and process handoffs into the existing NetSuite driven sales to dispatch workflow. The narrative documents CW Systems ezyCollect AR Automation relationship and the shift of accounts receivable control into an integrated platform linked to NetSuite.
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Feral Brewing | Leisure and Hospitality | 30 | $3M | Australia | ezyCollect | ezyCollect | AR Automation | 2020 | n/a |
In 2020, Feral Brewing implemented ezyCollect as its AR Automation solution to address chronically high overdue invoices and automate debtor communications. The deployment established a synchronized connection with the brewery's instance of MYOB to align invoice records, payment status, and customer master data into a single receivables view that supported automated follow up workflows.
The ezyCollect implementation configured the platform to comprehensively map and track all accounts receivable activities, leveraging the application’s in built communications plan which was personalized to Feral Brewing’s customer segments. Functional capabilities implemented included automated, system generated reminders and scheduled statements, centralized tracking of overdue accounts, and role based access for finance users, which reduced manual collection effort and standardized follow up cadence.
Operational coverage focused on the finance and accounts receivable function across the company, shifting collections from manual outreach to automated orchestration via ezyCollect. As a result of the AR Automation deployment and the MYOB sync, Feral Brewing reduced overdue accounts by over 50 percent within months, achieved and often exceeded a 20 percent overdue KPI, and reported improved operating capital and more confident cash flow forecasting.
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IQ PC Services | Professional Services | 15 | $2M | Australia | ezyCollect | ezyCollect | AR Automation | 2020 | n/a |
In 2020, IQ PC Services deployed ezyCollect for AR Automation to streamline accounts receivable and collections workflows across its small professional services practice. The implementation targeted two explicit pain points, following up every invoice to payment and accepting and allocating payments easily, and integrated ezyCollect with Xero to maintain a single source of truth for invoices and payment status.
IQ PC Services configured a six step collections workflow inside ezyCollect that sequences automated email reminders with assigned phone call tasks for staff. The setup includes consolidated account information in every customer communication, a daily emailed call list for the AR team, and an automated end of month statement run that functions as a scheduled collections trigger.
The deployment leverages the ezyCollect online payment portal integrated with Xero, enabling customers to click a Pay Now button from reminders or statements and access a personalised payment portal listing every open invoice. Operational coverage centers on the accounts receivable and finance staff in Australia, who use the portal to reduce invoice retrieval enquiries and to reconcile payments against Xero.
Governance and workflow changes emphasize automated reminders, task assignment for escalation, and a scheduled monthly statement cadence. Outcomes reported include customers self serve 95 percent of the time, the AR team saving approximately eight hours per week previously spent on enquiries, and online payments incurring no monthly platform fees with transaction fees low enough for IQ PC Services to surcharge clients.
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Lacklands | Retail | 25 | $3M | New Zealand | ezyCollect | ezyCollect | AR Automation | 2019 | n/a |
In 2019, Lacklands deployed ezyCollect as its AR Automation solution. As an early adopter of MYOB Exo in New Zealand, the 25 person retail wholesaler sought a debtor management platform that would complement its accounting system and reduce the full time burden of manual debtor follow up.
The implementation focused on automated invoice reminders and workflow management, using ezyCollect to generate scheduled communications that notify customers when invoices are due. Configuration prioritized segmentation and customization, ensuring small debtors were managed by automated sequences while larger customers were excluded from collection emails and handled via bespoke relationship workflows.
Integration work centered on synchronizing transaction and customer records with MYOB Exo so invoice status and payment activity flowed between systems, enabling the accounting team to triage accounts from a single source of truth. Operational coverage was concentrated in the accounting function where automation replaced spreadsheet driven tracking, and task queues and call reminders were used to flag high touch debtors for personal outreach.
Governance and process changes formalized who to call and when, shifting routine dunning to automated rules and reserving human intervention for accounts requiring negotiation. The stated outcome was reduced workload for the accounting team, freeing accountants to focus on value added collections and relationship management while routine reminder activity remained automated by ezyCollect.
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MARTEC | Manufacturing | 80 | $10M | Australia | ezyCollect | ezyCollect | AR Automation | 2018 | n/a |
In 2018, MARTEC implemented ezyCollect as a purpose built AR Automation solution to centralize debtor management and improve receivables visibility. The implementation followed MARTEC moving its accounting system to MYOB Exo three years earlier, and came after a recommendation from its MYOB consultant Kilimanjaro.
The deployment focused on AR Automation capabilities that replaced manual processes, including automated customer reminder emails to remove repeated manual typing, a consolidated receivables dashboard to unify ageing invoice data, and an auditable communications history to replace fragmented Excel and email trails. Configuration addressed MARTECs diverse trading terms for debtors and provided structured workflows for identifying and escalating accounts at risk of delinquency.
Operational coverage centered on the finance and accounts receivable team at MARTEC Australia, where the system was applied to thousands of open accounts and supported the existing day to day receivables reporting cadence. The solution created one source of truth for debtor status, enabling shared visibility across the accounts team and Linda Attenborough, who had previously managed at risk accounts individually.
Governance outcomes included consolidation of debtor communications into a single repository and standardization of reminder cadence and escalation steps to improve monitoring and accountability. One year after deploying ezyCollect, MARTEC reported an 80 percent improvement in overdue accounts, moving from 27 percent overdue to roughly five percent, and by month end closer to three percent, reflecting materially improved ageing visibility and debtor follow up.
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