List of F24 CIM Customers
Fact 24
Cardinal Point, Park Road,
Rickmansworth, WD3 1RE,
United Kingdom
Rickmansworth, WD3 1RE,
United Kingdom
44 19 2343-7784
Professional Services
250
$35M
Since 2010, our global team of researchers has been studying F24 CIM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased F24 CIM for Emergency Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using F24 CIM for Emergency Management include: Catalonia, a Spain based Government organisation with 240000 employees and revenues of $35.02 billion, Telenor, a Norway based Communications organisation with 16000 employees and revenues of $10.50 billion, SCHOTT, a Germany based Manufacturing organisation with 17392 employees and revenues of $3.24 billion, Avinor, a Norway based Transportation organisation with 3100 employees and revenues of $1.26 billion, Vagan Municipality Norway, a Norway based Government organisation with 1600 employees and revenues of $64.0 million and many others.
Contact us if you need a completed and verified list of companies using F24 CIM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avinor | Transportation | 3100 | $1.3B | Norway | F24 | F24 CIM | Emergency Management | 2014 | n/a |
In 2014 Avinor implemented F24 CIM as a centralized Emergency Management platform to consolidate incident and crisis workflows across its airport network. The deployment merged multiple prior F24 installations into one common platform serving all 44 state owned airports, creating a single database with approximately 600 named users that includes control towers, airport managers, operations centre staff at Oslo Airport, and tactical and operational crisis teams.
The F24 CIM implementation standardized functional modules for running logs, searchable incident logs, information boards, alerting workflows, and digital documentation of contingency plans. The running log is used during daily operations at Oslo Airport by firefighters to document routine actions, while information boards and incident logs provide situational awareness during incidents. The solution’s alerting capability supports notifications via SMS, voice, and email, and routes escalations so that the tower issues the first alert and the operations centre distributes subsequent notifications according to incident severity.
Architecturally the program consolidated separate installations into a single shared platform, integrating multiple systems and local processes into one joint operational database for incident recording and decision support. This unified Emergency Management platform replaced scattered local installations and paper based contingency processes at smaller airports, bringing tactical crisis management workflows into a common, software driven environment accessible to central and local teams.
Governance and operational practices were adjusted to centralize documentation and support consistent audit trails, enabling easier post incident analysis and knowledge sharing for training. Regular monthly scramble drills and live exercises use the same platform, which has led to faster situation updates and improved control during incidents according to Avinor operational leadership. F24 CIM remains the institutionalized tool for Avinor incident capture, coordination, and operational crisis communication.
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Catalonia | Government | 240000 | $35.0B | Spain | F24 | F24 CIM | Emergency Management | 2008 | n/a |
In 2008, the Catalonian government implemented F24 CIM as its Emergency Management solution. The deployment was provisioned to support CECAT, the Centro de Coordinación Operativa de Cataluña, the operational coordination body responsible for protecting roughly 7.5 million residents across approximately 32,000 square kilometers.
F24 CIM leverages F24 FACT24 notification and crisis management capabilities, specifically FACT24 ENS Advanced which has been in use since 2008. Core functional modules implemented include mass notification for secure email and SMS, parallel alerting to thousands of recipients, and incident and crisis management workflows that enable formal emergency plan activation. The service is operated from multiple redundant servers and is contractually guaranteed at 99.99 percent availability, supporting resilient use under degraded infrastructure conditions.
Operational coverage includes internal CECAT shift personnel, external operations control centres, public organisations, emergency management officers at incident locations, and directly impacted local administration offices. Communication workflows are anchored on FACT24 generated messages and telephone communication, and the notification service is described as compatible with other applications to enable integration with existing operational toolsets. The platform is routinely used for drills and training to validate response plans and maintain operational readiness.
Governance positions F24 CIM as the primary notification channel within Catalonias emergency plan activation process, consolidating alerting procedures and established workflows for population protection, coordination and incident response. The implementation is characterized as flexible and scalable, able to grow with operational requirements, with an emphasis on simplicity and reliability for mission critical emergency communications.
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SCHOTT | Manufacturing | 17392 | $3.2B | Germany | F24 | F24 CIM | Emergency Management | 2017 | n/a |
In 2017 SCHOTT implemented F24 CIM in the Emergency Management category to provide centralized, SaaS‑hosted incident alerting and crisis coordination across its manufacturing operations. The initiative addressed extreme sensitivity of continuous production, where millisecond disruptions can permanently damage systems, and aimed to alert up to 250 people rapidly while giving command visibility into responder status and availability.
The deployment of F24 CIM emphasized core emergency management capabilities including mass alerting with acknowledgement workflows, configurable information cascades, targeted follow up alerts, and secure virtual communication rooms. The implementation used mobile app triggers and the TrustCase Business Messenger to enable on the go escalation, to maintain lean crisis communications, and to capture responder states such as en route, on site, or unavailable.
Architecturally the solution was consumed as a Software as a Service offering with application hosting and data storage in Germany, providing GDPR aligned handling of personal contact data and a contractual availability commitment reported as 99.99 percent. Operational coverage included site security and emergency management at the Mainz facility and expansion into Group crisis management for roughly 40 production sites in over 30 countries, while specific user groups such as approximately 100 service technicians and broader site cohorts of up to 2,800 employees and 2,000 tenants and contractors were modeled as alerting cohorts. Planned integration work described with the vendor included connecting the company control centre and fire brigade incident room via digital radio and linking individual site fire alarm systems to the F24 CIM workflow.
Governance and process changes centered on centralizing alert templates, role based notification groups, and acknowledgement driven status reporting to speed impact assessment and protective actions. Explicitly stated outcomes include maintained availability during IT failure scenarios due to SaaS hosting, data residency in Germany for compliance, and vendor support that SCHOTT reported as responsive and collaborative. F24 CIM is documented as the operational tool used for both site level emergencies and rapid assembly of cross site crisis teams.
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Communications | 16000 | $10.5B | Norway | F24 | F24 CIM | Emergency Management | 2024 | n/a |
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Government | 1600 | $64M | Norway | F24 | F24 CIM | Emergency Management | 2009 | n/a |
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Government | 37 | $4M | Norway | F24 | F24 CIM | Emergency Management | 2020 | n/a |
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD F24 CIM Coverage
F24 CIM is a Emergency Management solution from F24.
Companies worldwide use F24 CIM, from small firms to large enterprises across 21+ industries.
Organizations such as Catalonia, Telenor, SCHOTT, Avinor and Vagan Municipality Norway are recorded users of
F24 CIM for Emergency Management.
Companies using F24 CIM are most concentrated in Government, Communications and Manufacturing, with adoption spanning over 21 industries.
Companies using F24 CIM are most concentrated in Spain, Norway and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of F24 CIM across Americas, EMEA, and APAC.
Companies using F24 CIM range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 50%.
Customers of F24 CIM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified F24 CIM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Emergency Management.