List of FactSet Portware Customers
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Since 2010, our global team of researchers has been studying FactSet Portware customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FactSet Portware for Trading Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FactSet Portware for Trading Platform include: RBC Capital Markets, a Canada based Banking and Financial Services organisation with 7000 employees and revenues of $8.17 billion, Income Insurance, a Singapore based Insurance organisation with 8400 employees and revenues of $4.59 billion, RBC Dominion Securities, a Canada based Banking and Financial Services organisation with 6000 employees and revenues of $1.20 billion and many others.
Contact us if you need a completed and verified list of companies using FactSet Portware, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FactSet Portware customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Income Insurance | Insurance | 8400 | $4.6B | Singapore | FactSet | FactSet Portware | Trading Platform | 2015 | n/a |
In 2015, Income Insurance implemented FactSet Portware as its core trading platform to support institutional trading and front office workflows. The deployment targeted Trading Platform capabilities to manage order lifecycle, execution management, compliance controls, and trade reporting for the insurer's investment operations.
The FactSet Portware implementation emphasized functional modules common to a Trading Platform, including order and execution management, trade blotter and trade lifecycle processing, pre trade compliance controls, settlement instruction handling, and reference data governance. Reference data and securities coverage reflected existing departmental needs, with support for equities, fixed income, swaps, FX accounts, currencies, portfolios, benchmarks, brokers commission schedules, exchange settlement calendars, and corporate actions.
Project governance and rollout were executed from Investment IT and Reference Data teams, with Project Support activities that included authoring RFP inputs, coordinating vendor sessions, performing gap analysis, and configuring system parameters. User access and operational controls were administered across related systems, the team reviewed and maintained access matrices for Bloomberg, Factset, Omgeo, Private I, Portia and SWIFT, and coordinated the implementation alongside initiatives such as a Data Warehouse build and the rollout of Thomson Reuters DataScope Select Corporate Action Module onto PORTIA. The team also developed automated reports to flag price anomalies and position breaks, which were delivered as part of the broader operational stabilization effort.
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RBC Capital Markets | Banking and Financial Services | 7000 | $8.2B | Canada | FactSet | FactSet Portware | Trading Platform | 2013 | n/a |
In 2013, RBC Capital Markets implemented FactSet Portware as its Trading Platform to support front-office trade execution and day-to-day trading operations in Toronto, Canada. The deployment was operated alongside ongoing Fidessa and GBOI CTAC support activities reported in the same operational window, indicating coordinated front-office and back-office tooling for trade lifecycle workflows.
FactSet Portware was configured to provide core order management and trade routing capabilities common to Trading Platform deployments, with operational responsibilities including daily trader issue resolution, end of day reporting, and weekend maintenance. Operational automation and scripting were applied to routine tasks, and business historical queries were executed against Sybase to support trade reconciliation and audit workflows.
The implementation integrated system monitoring through ITRS and managed software releases via svn, while client connectivity leveraged FIX connections for external counterparties. FactSet Portware operations were delivered in concert with Fidessa CTAC for EOD reporting and GBOI support, reflecting a multi-application trading operations stack.
Operational governance included structured release management processes, designation of escalation responsibilities such as the RBC FINRA OATS escalation point, and a standing remit for RFB tasks and system monitoring. Support coverage spanned trading desks and back-office functions, with release orchestration and runbook driven maintenance practices documented as part of the ongoing operational model.
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RBC Dominion Securities | Banking and Financial Services | 6000 | $1.2B | Canada | FactSet | FactSet Portware | Trading Platform | 2019 | n/a |
In 2019, RBC Dominion Securities implemented FactSet Portware as a Trading Platform. The FactSet Portware deployment was positioned to support front-office trade execution, portfolio analysis, and adviser-facing servicing at the firm, with operational presence noted in the Winnipeg, MB office.
FactSet Portware was configured to support order management and trade capture, execution workflows, portfolio analysis and comparison, rebalancing routines, and integrated research access consistent with Trading Platform functionality. The implementation emphasized execution and settlement tracking alongside compliance controls to ensure adherence to industry and company regulations, with users executing and following up on client trades through the platform.
Operational usage included FactSet Portware alongside Excel and PowerPoint for reporting, and alongside trade and post-trade systems referenced in staff experience such as Tradelink, Thomson One, Broadridge and FundServ, which supported execution, reporting and settlement workflows. The deployment impacted client servicing teams, advisors, trading desk personnel and operations staff, aligning front-office execution with middle and back-office settlement processes.
Governance and workflow adjustments focused on standardized trade servicing processes, professional handling of incoming client and advisor communications, and explicit follow up on trade settlement and delivery to meet regulatory and internal requirements. FactSet Portware was used as the central Trading Platform to orchestrate trade activity, portfolio rebalancing and settlement coordination across the impacted business functions.
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Buyer Intent: Companies Evaluating FactSet Portware
- Researchware, a United States based Professional Services organization with 25 Employees
- Schonfeld, a United States based Banking and Financial Services company with 620 Employees
- Greyspark Partners, a Hong Kong based Professional Services organization with 25 Employees
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