List of Feith Case Manager Customers
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United States
Since 2010, our global team of researchers has been studying Feith Case Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Feith Case Manager for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Feith Case Manager for Case Management include: United States Department of Labor, a United States based Government organisation with 16922 employees and revenues of $14.60 billion, U.S. Food And Drug Administration, a United States based Government organisation with 19116 employees and revenues of $7.20 billion, NOAA (National Oceanic and Atmospheric Administration), a United States based Government organisation with 11321 employees and revenues of $5.60 billion and many others.
Contact us if you need a completed and verified list of companies using Feith Case Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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NOAA (National Oceanic and Atmospheric Administration) | Government | 11321 | $5.6B | United States | Feith Systems | Feith Case Manager | Case Management | 2023 | n/a |
In 2023, NOAA implemented Feith Case Manager, a Case Management application, as part of a records transformation program built on Feith's RMA iQ platform. The deployment targets agency wide lifecycle management of records to drive compliance with the Federal Records Act and National Archives and Records Administration requirements, centralizing records stewardship across the United States.
Feith Case Manager was configured to provide integrated case management, workflow orchestration, and FOIA related modules consistent with RMA iQ capabilities, enabling case intake, tracking, assignment, and escalation workflows. The implementation included records classification and retention scheduling, audit trail and chain of custody capabilities, and search and retrieval functionality to support records management and legal hold processes.
Operational scope spans records management teams, FOIA offices, legal counsel, and archival staff across NOAA regional sites and headquarters in the United States, establishing a single operational view for intake, disposition workflows, and compliance reporting. Use of Feith Case Manager centralized lifecycle policies and case handling protocols for agency stakeholders.
Governance was structured around centralized records governance, documented procedures for case handling, and role based access controls to enforce NARA retention policies. The rollout emphasized workflow standardization and auditability to meet Federal Records Act obligations.
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U.S. Food And Drug Administration | Government | 19116 | $7.2B | United States | Feith Systems | Feith Case Manager | Case Management | 2023 | n/a |
In 2023, U.S. Food And Drug Administration implemented Feith Case Manager. The agency selected Feith's FOIA Workbench to modernize FOIA and public disclosure case handling across the agency in the United States.
Feith FOIA Workbench, included under Feith Case Manager, was applied as a FOIA focused Case Management solution providing case intake and triage, automated workflow routing, redaction tooling, centralized document indexing, full text search, and role based access controls. Configuration work emphasized case lifecycle management, automated review queues, and audit logging consistent with federal records management expectations.
Deployment targeted FDA centers and public disclosure offices to enable cross center collaboration and coordinated case processing, with system configuration aligning intake forms and routing rules to agency specific FOIA workflows. The implementation scope covered agency wide operational coverage rather than a single site, supporting collaborative document review and coordinated response drafting across organizational units.
Governance and process changes formalized standardized intake and review procedures, introduced automated redaction and approval gates, and established auditable chains of custody for FOIA records. The implementation explicitly aimed to improve automation, redaction, and cross center collaboration for FOIA and public disclosure case handling.
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United States Department of Labor | Government | 16922 | $14.6B | United States | Feith Systems | Feith Case Manager | Case Management | 2022 | n/a |
In 2022, the United States Department of Labor selected Feith RMA iQ as the foundation for its enterprise records management program and implemented Feith Case Manager capabilities to manage personnel files, case files, and other agency records within the Case Management category. The implementation was positioned as an agency-wide records governance initiative, focused on centralizing case file administration and improving compliance with federal records requirements across HR and records management functions.
Feith Case Manager functionality was leveraged as part of the broader Feith RMA iQ platform, using integrated case management and workflow modules to provide case lifecycle management, workflow orchestration, and retention tagging consistent with enterprise records management workflows. The deployment emphasized standardized retention and compliance controls, record linkage between personnel and case files, and automated workflow routing to support consistent governance across departments responsible for case handling.
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