List of FIS Digital One Customers
Jacksonville, 32204, FL,
United States
Since 2010, our global team of researchers has been studying FIS Digital One customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FIS Digital One for Digital Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FIS Digital One for Digital Banking include: BMO US, a United States based Banking and Financial Services organisation with 12000 employees and revenues of $7.40 billion, Bank of Hawaii, a United States based Banking and Financial Services organisation with 1877 employees and revenues of $716.0 million, Renasant Bank, a United States based Banking and Financial Services organisation with 2200 employees and revenues of $662.0 million, Centennial Bank, a United States based Banking and Financial Services organisation with 1800 employees and revenues of $619.0 million, EverBank, a United States based Banking and Financial Services organisation with 1530 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using FIS Digital One, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the TRM software purchases.
The FIS Digital One customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of TRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AmeriServ | Banking and Financial Services | 236 | $53M | United States | FIS Global | FIS Digital One | Digital Banking | 2024 | n/a |
In 2024, AmeriServ deployed FIS Digital One as its customer-facing Digital Banking platform, embedding the FIS Digital One enrollment and account access experience directly on its public website. The deployment is oriented toward retail digital onboarding, with the public self-enrollment URL serving as the primary customer entry point for online account access and profile provisioning.
The implementation focuses on customer self-enrollment and account management workflows, using FIS Digital One to orchestrate secure onboarding, authentication flows, and digital account lifecycle tasks typical of Digital Banking platforms. Configuration work emphasized enrollment screens, identity verification checkpoints, and customer-facing workflow automation to streamline online account activation and initial profile setup.
Operational integration centers on the website channel, with inferred integration touchpoints to back-office systems including core banking interfaces and identity/authentication services to enable account provisioning and session management. The program impacts retail banking operations, customer service, and IT teams, consolidating front-end digital interactions through FIS Digital One while routing provisioning events into AmeriServ operational queues.
Governance and rollout were organized around IT and retail banking process updates, updating onboarding procedures and support scripts to reflect the new online enrollment flow. Ongoing operational controls emphasize monitoring enrollment workflows and maintaining authentication and fraud detection configurations within the FIS Digital One deployment.
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Bank of Hawaii | Banking and Financial Services | 1877 | $716M | United States | FIS Global | FIS Digital One | Digital Banking | 2021 | n/a |
In 2021, Bank of Hawaii selected FIS Digital One as its Digital Banking platform to address growing demand for digital and mobile banking. The FIS Digital One implementation was positioned to centralize customer-facing online and mobile services under a single Digital Banking solution for the institution.
The implementation concentrated on core retail digital banking capabilities typical of the Digital Banking category, including mobile banking, online account management, digital account opening, payments orchestration, and customer authentication workflows. Configuration emphasized a mobile-first user experience, modular channel services, and expanded self-service functionality to align with customer expectations for mobile and web banking.
Operational scope covered customer-facing channels and involved the bank’s digital, retail operations, and IT teams, with governance shifting toward centralized channel product management and streamlined digital servicing workflows. Rollout activities focused on consolidating digital product catalog and standardizing user experience patterns to enable more frequent updates to mobile and web channels, supporting the bank’s goal to meet growing demand for digital and mobile banking.
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BMO US | Banking and Financial Services | 12000 | $7.4B | United States | FIS Global | FIS Digital One | Digital Banking | 2021 | n/a |
In 2021 BMO Bank expanded a multi-year program with FIS to transform its core and digital banking platforms, implementing FIS Digital One as a central component of its national retail digital strategy. The deployment targeted mobile-first deposit and checking account capabilities and extended BMO Bank’s retail footprint to accept digital deposits in all 50 states, positioning FIS Digital One within the bank’s Digital Banking operating model.
BMO Bank deployed FIS Digital One alongside the FIS Modern Banking Platform and Payments One, configuring Digital One to support consumer-facing mobile onboarding, account provisioning, and transaction processing workflows. The program also includes Code Connect as the application programming interface gateway and a range of managed services for call center, card production, and back-office activities, aligning platform modules to retail and operations functions.
Architecturally the initiative organized Digital One and Modern Banking Platform components to operate across mobile, online, and contact center channels, with Code Connect orchestrating APIs between customer channels and backend payments and account services. Operational coverage explicitly spans retail banking, contact center operations, card services, and back-office processing across the United States, reflecting an enterprise level Digital Banking scope for consumer accounts and payments.
Governance for the multi-year agreement was established as a long-term technology partnership with FIS, enabling staged rollouts of mobile-first products and managed operations. Outcomes called out in the program scope include increased agility to bring new products to market more quickly and improved operational efficiencies, with the agreement structured to support continued U.S. growth and expanded digital customer channels.
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Banking and Financial Services | 198 | $152M | United States | FIS Global | FIS Digital One | Digital Banking | 2024 | n/a |
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Banking and Financial Services | 1800 | $619M | United States | FIS Global | FIS Digital One | Digital Banking | 2024 | n/a |
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Banking and Financial Services | 489 | $270M | United States | FIS Global | FIS Digital One | Digital Banking | 2024 | n/a |
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Banking and Financial Services | 50 | $5M | United States | FIS Global | FIS Digital One | Digital Banking | 2016 | n/a |
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Banking and Financial Services | 1530 | $500M | United States | FIS Global | FIS Digital One | Digital Banking | 2023 | n/a |
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Banking and Financial Services | 28 | $8M | United States | FIS Global | FIS Digital One | Digital Banking | 2024 | n/a |
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Banking and Financial Services | 175 | $65M | United States | FIS Global | FIS Digital One | Digital Banking | 2024 | n/a |
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Buyer Intent: Companies Evaluating FIS Digital One
- Bank of Oklahoma, a United States based Banking and Financial Services organization with 4966 Employees
- Loyola University Chicago, a United States based Education company with 4000 Employees
- Lender Pay, a United States based Banking and Financial Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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