List of FIS Trax Customers
FIS
347 Riverside Ave.,
Jacksonville, 32202, FL,
United States
Jacksonville, 32202, FL,
United States
1 904-438-6000
Professional Services
44000
$10.7B
Since 2010, our global team of researchers has been studying FIS Trax customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FIS Trax for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FIS Trax for Payment Processing include: Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion, General Electric, a United States based Utilities organisation with 76800 employees and revenues of $34.94 billion, Baker Hughes, a United States based Manufacturing organisation with 57000 employees and revenues of $27.73 billion, Ameriprise Financial, a United States based Banking and Financial Services organisation with 13800 employees and revenues of $15.54 billion, Chubb USA, a United States based Insurance organisation with 31000 employees and revenues of $13.02 billion and many others.
Contact us if you need a completed and verified list of companies using FIS Trax, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FIS Trax customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ameriprise Financial | Banking and Financial Services | 13800 | $15.5B | United States | FIS Global | FIS Trax | Payment Processing | 2015 | n/a |
In 2015, Ameriprise Financial implemented FIS Trax across its Corporate Treasury organization. FIS Trax was provisioned as a Payment Processing platform to support treasury operations including payment initiation, bank connectivity, cash management, and reconciliation workflows. The implementation was positioned to centralize payment processing and treasury controls within the Corporate Treasury business function.
Deployment followed an iterative Scrum delivery model with geographically distributed vendor teams, product owner and solution architect collaboration, and a strong emphasis on system architecture, data analysis, software design, and quality assurance. Configuration work focused on payment orchestration, automated reconciliation rules, cash position reporting, and workflow controls consistent with Payment Processing category capabilities. Project governance included regular senior management status reporting and use of traceability matrices to capture constraints and risks.
Operational integrations tied FIS Trax to external banking partners and other vendor systems to enable payment rails and settlement workflows, while vendor security assessments were coordinated with Corporate Security, Information Security and business continuity planning teams. Documentation and operational readiness artifacts were maintained including Application Health Assessment, Operation Level agreement, disaster recovery documentation, and vendor profile forms to support ongoing application support and product rollout. Projects were managed to completion on time and within budget according to internal project reporting.
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Baker Hughes | Manufacturing | 57000 | $27.7B | United States | FIS Global | FIS Trax | Payment Processing | 2017 | n/a |
In 2017 Baker Hughes deployed FIS Trax as its global Payment Processing platform. The FIS Trax implementation became the centralized payments and bank reporting hub supporting treasury and finance operations across the company.
Configuration focused on payments execution, bank reporting, statement reconciliation and cash position workflows, with targeted automation and standardization across cash processes. Baker Hughes established business cases for enhancements and new functionalities in FIS Trax, and led testing and deployment of new features into the production Trax application.
FIS Trax connects 72 banks and countries through SWIFT BIC, processes approximately 500,000 payments valued at $120 billion per year, manages roughly 2,000 bank accounts and ingests about 480,000 bank statements annually. The implementation included interfacing Trax with new ERPs and new legal entities, and integrating with shared service systems such as HighRadius, BlackLine and payroll systems to support AP, AR and accounting workflows.
Operational ownership was centralized in treasury, with a company support team for the FIS Trax application, and coordination between treasury and IT for product upgrades. Governance activities included leading interface implementations, running testing cycles, providing functional requirements to the vendor, and operating global bank connectivity and reporting processes.
Business functions impacted include Treasury, Accounts Payable, Accounts Receivable and Accounting across Baker Hughes global sites. The deployment is characterized by its high-volume processing footprint and ongoing vendor engagement for roadmap and product enhancements.
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Chubb USA | Insurance | 31000 | $13.0B | United States | FIS Global | FIS Trax | Payment Processing | 2018 | n/a |
In 2018, Chubb USA implemented FIS Trax as its Payment Processing platform. The deployment was positioned inside the corporate financial systems portfolio supporting treasury and payments operations, with the application managed from Chubb headquarters in Whitehouse Station, NJ and deployed across the firm global application footprint.
The FIS Trax implementation focused on core payment processing capabilities, including inbound and outbound payment orchestration, automated payment routing, settlement and reconciliation workflows, and configurable compliance controls typical for enterprise Payment Processing systems. Configuration work emphasized adherence to enterprise architecture, infrastructure and security standards, and the solution was provisioned to support cash management and treasury function workflows alongside corporate finance processes.
Operational integration included direct connectivity to third party providers for inbound and outbound payments and programmatic interfaces to external bank networks and payment channels, consistent with the stated need to partner with third parties for payment flows. Governance and rollout responsibilities were structured around a matrixed IT and business partnership model, requiring cross functional coordination, global team management including employee and contract resources, and ongoing collaboration with other IT domains to enforce security, compliance and operational standards.
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GE APAC | Manufacturing | 3600 | $550M | Singapore | FIS Global | FIS Trax | Payment Processing | 2017 | n/a |
In 2017, GE APAC deployed FIS Trax as its Payment Processing platform. The deployment was part of a broader treasury modernization that introduced FIS Quantum for treasury management and FIS Trax for payments, replacing Wallstreet and Webcash in the payments and TMS footprint. The initial scope targeted APAC treasury operations and centralized payments control across multiple markets within the region.
FIS Trax was configured to enable automated payment workflows, straight through processing and paperless FX payment rails in restricted markets, alongside notional pooling orchestration and automated notarisation capabilities. The implementation embedded risk analytics and digitisation of manual payments processes to produce electronic compliance artifacts and auditable transaction trails. Functional modules emphasized payment instruction orchestration, exception handling and treasury control points aligned with standard Payment Processing practices.
Integrations linked FIS Trax with the FIS Quantum treasury management layer and with multiple correspondent banks and regional regulators to support automated, paperless processing and bank channel connectivity. The APAC treasury team led governance redesign and process transformation, working with banks and the TMS vendor to codify automated approval flows, exception escalation and regulatory compliant documentation workflows. The program prioritized automation, digitisation and risk analytics as core outcomes for payments and treasury operations.
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General Electric | Utilities | 76800 | $34.9B | United States | FIS Global | FIS Trax | Payment Processing | 2018 | n/a |
In 2018 General Electric implemented FIS Trax for Payment Processing, migrating GTreasury based GE Web Cash payment import jobs into the FIS Trax treasury application. The program was led from Treasury and engaged global Treasury teams to transition funds transfer and payment import workflows into FIS Trax.
The implementation focused on automated import and export job orchestration, payment file import routines and automated balance reporting extracts. GE configured users, jobs, account groups, plug in options and scheduled tasks inside FIS Trax, and created more than 50 import mapping rules that codified payment parameters for transactions originating from Treasury’s DDS team, with testing performed in both QA and Production and iterative troubleshooting and retesting as required.
Operational integration included extraction of significant GE Web Cash data sets for import validation and the migration and deployment of 41 legacy ERP systems from GE Web Cash to FIS Trax. Day to day application support and ongoing user provisioning activities were provided to global Treasury and application users throughout the rollout.
Governance and controls were formalized through annual GE Web Cash user security audits completed for 2018 and 2019, weekly communications to more than 3500 user managers to ensure timely audit completion, and quarterly user data deliverables to SOX teams to validate provisioning and de provisioning processes for highly privileged accounts. The engagement delivered 18 plus payment file import or automated balance reporting extract jobs, validated import mappings and ERP system migrations through structured testing cycles.
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Oil, Gas and Chemicals | 96000 | $284.3B | United Kingdom | FIS Global | FIS Trax | Payment Processing | 2011 | n/a |
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Oil, Gas and Chemicals | 19579 | $6.3B | South Africa | FIS Global | FIS Trax | Payment Processing | 2018 | n/a |
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Buyer Intent: Companies Evaluating FIS Trax
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating FIS Trax. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating FIS Trax for Payment Processing include:
- Swiss Re Group, a Switzerland based Insurance organization with 15000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD FIS Trax Coverage
FIS Trax is a Payment Processing solution from FIS Global.
Companies worldwide use FIS Trax, from small firms to large enterprises across 21+ industries.
Organizations such as Shell, General Electric, Baker Hughes, Ameriprise Financial and Chubb USA are recorded users of
FIS Trax for Payment Processing.
Companies using FIS Trax are most concentrated in Oil, Gas and Chemicals, Utilities and Manufacturing, with adoption spanning over 21 industries.
Companies using FIS Trax are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of FIS Trax across Americas, EMEA, and APAC.
Companies using FIS Trax range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 14.29%, and global enterprises with 10,000+ employees - 85.71%.
Customers of FIS Trax include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified FIS Trax customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.