List of Fiserv BillMatrix Customers
Fiserv
600 N. Vel R. Phillips Ave.,
Milwaukee, 53203, WI,
United States
Milwaukee, 53203, WI,
United States
1 262-879-5000
Professional Services
38000
$21.2B
Since 2010, our global team of researchers has been studying Fiserv BillMatrix customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fiserv BillMatrix for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fiserv BillMatrix for Payment Processing include: Consolidated Edison, a United States based Utilities organisation with 15097 employees and revenues of $15.26 billion, CareSource, a United States based Insurance organisation with 4500 employees and revenues of $11.80 billion, Golden 1 Credit Union, a United States based Banking and Financial Services organisation with 2000 employees and revenues of $888.0 million, TD Auto Finance, a United States based Banking and Financial Services organisation with 2300 employees and revenues of $850.0 million and many others.
Contact us if you need a completed and verified list of companies using Fiserv BillMatrix, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fiserv BillMatrix customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
CareSource | Insurance | 4500 | $11.8B | United States | Fiserv | Fiserv BillMatrix | Payment Processing | 2018 | n/a |
In 2018 CareSource implemented Fiserv BillMatrix in its Payment Processing environment. The deployment used Fiserv BillMatrix Biller Direct to deliver Guest and Registered web experiences, an IVR channel, and mobile access for members, focusing on self-service payment acceptance and enrollment.
Fiserv BillMatrix was configured to enable autopayment enrollment and one-time payments while supporting multiple payment methods including ACH, debit card, credit card, ApplePay and GooglePay. The Biller Direct configuration separated guest checkout and authenticated account workflows to manage billing presentation, payment authorization, and recurring payment setup across channels.
CareSource also installed CheckFreePay from Fiserv to provide an in-person payment option for cash-preferred members, leveraging CheckFreePay payment acceptance at 30,000 retail locations and issuing receipts at point of payment. The combined implementation spanned digital and physical payment rails, integrating web, IVR, mobile and retail cash acceptance into the company Payment Processing capabilities.
Operational coverage targeted member billing and collections functions, with governance centered on enrollment workflows, payment method management, and receipt and reconciliation procedures for in-person payments. Integration details beyond CheckFreePay were not provided, so the narrative emphasizes channel coverage, payment method support, and member-facing workflow instrumentation delivered by Fiserv BillMatrix.
|
 |
Consolidated Edison | Utilities | 15097 | $15.3B | United States | Fiserv | Fiserv BillMatrix | Payment Processing | 2015 | n/a |
In 2015, Consolidated Edison deployed Fiserv BillMatrix to expand customer payment options for its utility billing channels. Fiserv BillMatrix is a Payment Processing application implemented to manage online bill payments and interactive voice response payments via phone.
The implementation configured web-based payment portals and IVR payment flows to accept a full spectrum of credit and debit card payments, explicitly supporting Visa-branded cards. Functional capabilities implemented include customer-facing payment choice presentation and card acceptance workflows aligned with Payment Processing requirements. Fiserv BillMatrix enables billers to provide fast and easy payment choices to their customers as part of the payments stack.
Operational scope covered Con Edison customer billing and customer service touchpoints, enabling self-service and agent-assisted channels to process card transactions through the Payment Processing solution. Governance work focused on aligning payment handling workflows and acceptance policies across online and voice channels. Customers benefit from expanded card payment options and streamlined payment flows as described in the implementation notes.
|
 |
Golden 1 Credit Union | Banking and Financial Services | 2000 | $888M | United States | Fiserv | Fiserv BillMatrix | Payment Processing | 2021 | n/a |
In 2021 Golden 1 Credit Union implemented Fiserv BillMatrix as its Payment Processing solution. The deployment places Fiserv BillMatrix on Golden 1's public website using the BillMatrix webpayments endpoint at https://webpayments.billmatrix.com/Golden1MakeAPayment to enable member facing online payments and checkout flows.
Fiserv BillMatrix is positioned to deliver core Payment Processing capabilities including billing presentment, online payment acceptance for card and ACH, payment orchestration and reconciliation functionality, and customer facing payment portal services. Configuration emphasizes a hosted payment portal model provided by Fiserv BillMatrix, aligning with common Payment Processing application patterns for isolating payment capture from the primary website.
Operational coverage is focused on online member payments through the consumer channel, with downstream impact on payments operations, finance reconciliation, member services and collections workflows. The implementation architecture centers on the BillMatrix hosted payment page integrated from Golden 1's website, a design choice that supports reduced on site handling of sensitive payment data and concentrates payment processing logic within the Fiserv BillMatrix environment.
|
 |
TD Auto Finance | Banking and Financial Services | 2300 | $850M | United States | Fiserv | Fiserv BillMatrix | Payment Processing | 2015 | n/a |
In 2015, TD Auto Finance implemented Fiserv BillMatrix for Payment Processing to support agent-assisted payment capture and account servicing for consumer automotive loan portfolios. The implementation centered on phone-based payment workflows and account inquiry functionality used by operations and customer service teams.
The Fiserv BillMatrix deployment was used to process debit card and check transactions via phone, to access and review monthly financial statements and payment histories, and to provision or fax documents to accountholders. Training was provided to operations staff, with an Operations Associate III completing an in-depth industry and application training program from October 2015 to February 2016, enabling agents to explain APR, curtailment, and per diem concepts while using the system to post payments and record customer interactions.
Operational scope covered contact center and account servicing functions for personal automotive loans, with BillMatrix embedded into agent-assisted phone workflows for payment capture and account reconciliation. Functional capabilities implemented included payment entry and posting, account inquiry and statement review, payment history lookup, and document dispatch to customers.
Governance emphasized agent training and standardized verbal and documentation procedures for payment acceptance and title transfer guidance, aligning front-line operations with the Payment Processing application. The deployment positioned Fiserv BillMatrix as the central tool for phone payments and customer account servicing within TD Auto Finance.
|
Showing 1 to 4 of 4 entries
Buyer Intent: Companies Evaluating Fiserv BillMatrix
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Fiserv BillMatrix. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Fiserv BillMatrix for Payment Processing include:
- Alliance Of Chicago, a United States based Healthcare organization with 10 Employees
- David Watkins Design, a United States based Professional Services company with 130 Employees
- Pinnacle Financial Partners, a United States based Banking and Financial Services organization with 3309 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
 |
Alliance Of Chicago | Healthcare | 10 | $1M | United States | 2026-03-16 |
 |
David Watkins Design | Professional Services | 130 | $25M | United States | 2026-03-16 |
 |
Pinnacle Financial Partners | Banking and Financial Services | 3309 | $1.4B | United States | 2026-03-10 |
 |
|
Banking and Financial Services | 950 | $1M | United States | 2026-03-04 |
|
|
Utilities | 160 | $6M | United States | 2026-02-25 |
|
|
Communications | 60 | $6M | United States | 2026-02-24 |
|
|
Construction and Real Estate | 180 | $20M | United States | 2026-02-23 |
|
|
Insurance | 10 | $1M | United States | 2026-02-19 |
|
|
Professional Services | 10 | $1M | United States | 2026-02-11 |
|
|
Healthcare | 25 | $10M | United States | 2026-01-24 |
FAQ - APPS RUN THE WORLD Fiserv BillMatrix Coverage
Fiserv BillMatrix is a Payment Processing solution from Fiserv.
Companies worldwide use Fiserv BillMatrix, from small firms to large enterprises across 21+ industries.
Organizations such as Consolidated Edison, CareSource, Golden 1 Credit Union and TD Auto Finance are recorded users of
Fiserv BillMatrix for Payment Processing.
Companies using Fiserv BillMatrix are most concentrated in Utilities, Insurance and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Fiserv BillMatrix are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fiserv BillMatrix across Americas, EMEA, and APAC.
Companies using Fiserv BillMatrix range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 25%.
Customers of Fiserv BillMatrix include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Fiserv BillMatrix customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.