List of Fiserv BillMatrix Customers
Brookfield, 53045, WI,
United States
Since 2010, our global team of researchers has been studying Fiserv BillMatrix customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fiserv BillMatrix for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fiserv BillMatrix for Payment Processing include: Consolidated Edison, a United States based Utilities organisation with 15097 employees and revenues of $15.26 billion, CareSource, a United States based Insurance organisation with 4500 employees and revenues of $11.80 billion, Golden 1 Credit Union, a United States based Banking and Financial Services organisation with 2000 employees and revenues of $888.0 million, TD Auto Finance, a United States based Banking and Financial Services organisation with 2300 employees and revenues of $850.0 million and many others.
Contact us if you need a completed and verified list of companies using Fiserv BillMatrix, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fiserv BillMatrix customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CareSource | Insurance | 4500 | $11.8B | United States | Fiserv | Fiserv BillMatrix | Payment Processing | 2018 | n/a |
In 2018 CareSource implemented Fiserv BillMatrix in its Payment Processing environment. The deployment used Fiserv BillMatrix Biller Direct to deliver Guest and Registered web experiences, an IVR channel, and mobile access for members, focusing on self-service payment acceptance and enrollment.
Fiserv BillMatrix was configured to enable autopayment enrollment and one-time payments while supporting multiple payment methods including ACH, debit card, credit card, ApplePay and GooglePay. The Biller Direct configuration separated guest checkout and authenticated account workflows to manage billing presentation, payment authorization, and recurring payment setup across channels.
CareSource also installed CheckFreePay from Fiserv to provide an in-person payment option for cash-preferred members, leveraging CheckFreePay payment acceptance at 30,000 retail locations and issuing receipts at point of payment. The combined implementation spanned digital and physical payment rails, integrating web, IVR, mobile and retail cash acceptance into the company Payment Processing capabilities.
Operational coverage targeted member billing and collections functions, with governance centered on enrollment workflows, payment method management, and receipt and reconciliation procedures for in-person payments. Integration details beyond CheckFreePay were not provided, so the narrative emphasizes channel coverage, payment method support, and member-facing workflow instrumentation delivered by Fiserv BillMatrix.
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Consolidated Edison | Utilities | 15097 | $15.3B | United States | Fiserv | Fiserv BillMatrix | Payment Processing | 2015 | n/a |
In 2015, Consolidated Edison deployed Fiserv BillMatrix to expand customer payment options for its utility billing channels. Fiserv BillMatrix is a Payment Processing application implemented to manage online bill payments and interactive voice response payments via phone.
The implementation configured web-based payment portals and IVR payment flows to accept a full spectrum of credit and debit card payments, explicitly supporting Visa-branded cards. Functional capabilities implemented include customer-facing payment choice presentation and card acceptance workflows aligned with Payment Processing requirements. Fiserv BillMatrix enables billers to provide fast and easy payment choices to their customers as part of the payments stack.
Operational scope covered Con Edison customer billing and customer service touchpoints, enabling self-service and agent-assisted channels to process card transactions through the Payment Processing solution. Governance work focused on aligning payment handling workflows and acceptance policies across online and voice channels. Customers benefit from expanded card payment options and streamlined payment flows as described in the implementation notes.
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Golden 1 Credit Union | Banking and Financial Services | 2000 | $888M | United States | Fiserv | Fiserv BillMatrix | Payment Processing | 2021 | n/a |
In 2021 Golden 1 Credit Union implemented Fiserv BillMatrix as its Payment Processing solution. The deployment places Fiserv BillMatrix on Golden 1's public website using the BillMatrix webpayments endpoint at https://webpayments.billmatrix.com/Golden1MakeAPayment to enable member facing online payments and checkout flows.
Fiserv BillMatrix is positioned to deliver core Payment Processing capabilities including billing presentment, online payment acceptance for card and ACH, payment orchestration and reconciliation functionality, and customer facing payment portal services. Configuration emphasizes a hosted payment portal model provided by Fiserv BillMatrix, aligning with common Payment Processing application patterns for isolating payment capture from the primary website.
Operational coverage is focused on online member payments through the consumer channel, with downstream impact on payments operations, finance reconciliation, member services and collections workflows. The implementation architecture centers on the BillMatrix hosted payment page integrated from Golden 1's website, a design choice that supports reduced on site handling of sensitive payment data and concentrates payment processing logic within the Fiserv BillMatrix environment.
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Banking and Financial Services | 2300 | $850M | United States | Fiserv | Fiserv BillMatrix | Payment Processing | 2015 | n/a |
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Buyer Intent: Companies Evaluating Fiserv BillMatrix
- Global Lending Services, a United States based Banking and Financial Services organization with 950 Employees
- Great Lakes Energy, a United States based Utilities company with 160 Employees
- Ovation Wireless Management, a United States based Communications organization with 60 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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