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Michelin, an e2open customer evaluated Oracle Transportation Management

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List of Focus CentraHub CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Arabian Farms United Arab Emirates Consumer Packaged Goods 300 $50M United Arab Emirates Focus Softnet Focus CentraHub CRM CRM 2022 n/a
In 2022 Arabian Farms implemented Focus CentraHub CRM, a CRM application from Focus Softnet, to support its high-volume egg supply chain and distribution across the United Arab Emirates. The deployment targeted order capture, customer account management and field sales coordination to centralize commercial workflows for a 300-employee consumer packaged goods operation. The engagement emphasized CRM integration with core operational systems to align sales and distribution processes. Focus CentraHub CRM was configured to synchronize sales orders, customer master and delivery schedules with Focus ERP and Focus WMS, enabling near real time visibility of inventory and fulfillment status. Functional capabilities implemented included order management, customer relationship management, sales pipeline tracking and delivery orchestration, with automation for order routing to distribution centers. Integrations used Focus CentraHub CRM connectors and APIs to push validated sales orders into Focus ERP and to retrieve inventory and dispatch confirmations from Focus WMS, preserving end to end order lifecycle traceability. Operational scope covered commercial, distribution and logistics teams across UAE distribution sites, with rollout staged to align order volumes and peak delivery windows. Governance established included centralized master data controls for customers and SKUs, defined escalation workflows for fulfillment exceptions and joint operational runbooks between sales and warehouse teams. The deployment aimed to improve order fulfilment and delivery reliability, outcomes explicitly cited in the engagement brief.
Fixperts United Arab Emirates Construction and Real Estate 250 $20M United Arab Emirates Focus Softnet Focus CentraHub CRM CRM 2018 n/a
In 2018 Fixperts United Arab Emirates implemented Focus CentraHub CRM as a CRM deployment to centralize project and service workflows across its UAE operations. Focus Softnet delivered an integrated solution that combined project management, asset and facilities management, field ticketing and vendor management to align field operations with customer service teams. Focus CentraHub CRM was configured to support vendor-stated CRM and ticketing capabilities alongside modules for project scheduling, asset lifecycle tracking, work order and field ticket management and vendor onboarding. The deployment emphasized process automation for facilities and field-service activities, with standard service ticket workflows, service scheduling and asset-linked case records to ensure operational traceability. The implementation covered operations, facilities and field service functions within the United Arab Emirates, with Focus Softnet providing the integrated application footprint and module-level configuration. Governance centered on workflow standardization and vendor management processes to streamline operations and customer service in the UAE.
Gulf Craft Manufacturing 1000 $200M United Arab Emirates Focus Softnet Focus CentraHub CRM CRM 2013 n/a
In 2013, Gulf Craft implemented Focus Softnet ERP and mobile solutions in the United Arab Emirates to improve inventory and production visibility across its manufacturing and supply chain operations. Vendor coverage identifies Gulf Craft as a Focus customer and supports inferred deployment of Focus CentraHub CRM, referred to here as Focus CentraHub CRM in the CRM category to represent the customer relationship management layer associated with the broader Focus Softnet engagement. The implementation combined ERP and mobile modules with the inferred Focus CentraHub CRM to centralize customer master data and to enable sales and service workflows that align with production schedules and order status. Architecturally the deployment is described as integrated, with CRM data expected to synchronize with Focus Softnet ERP modules and mobile data capture to maintain inventory and order visibility across shop floor and customer-facing teams. Operational scope covered manufacturing, supply chain and customer experience functions within Gulf Craft's UAE operations, with governance emphasis on aligning workflows between production planning, inventory control and customer service. Public reporting highlights ERP and mobile outcomes such as improved inventory and production visibility, while CRM attribution is presented as an inference based on vendor product coverage rather than an explicit Focus CentraHub CRM announcement.
Distribution 152 $20M Canada Focus Softnet Focus CentraHub CRM CRM 2022 n/a
Distribution 100 $10M Canada Focus Softnet Focus CentraHub CRM CRM 2019 n/a
Construction and Real Estate 50 $8M India Focus Softnet Focus CentraHub CRM CRM 2024 n/a
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Buyer Intent: Companies Evaluating Focus CentraHub CRM

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FAQ - APPS RUN THE WORLD Focus CentraHub CRM Coverage

Focus CentraHub CRM is a CRM solution from Focus Softnet.

Companies worldwide use Focus CentraHub CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Gulf Craft, Arabian Farms United Arab Emirates, New Directions Aromatics, Fixperts United Arab Emirates and New Directions Aromatics Canada are recorded users of Focus CentraHub CRM for CRM.

Companies using Focus CentraHub CRM are most concentrated in Manufacturing, Consumer Packaged Goods and Distribution, with adoption spanning over 21 industries.

Companies using Focus CentraHub CRM are most concentrated in United Arab Emirates and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Focus CentraHub CRM across Americas, EMEA, and APAC.

Companies using Focus CentraHub CRM range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Focus CentraHub CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Focus CentraHub CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.