List of Focus Feedback Employee Focus EFX Customers
Gilze Rijen, 5121 ML,
Netherlands
Since 2010, our global team of researchers has been studying Focus Feedback Employee Focus EFX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Focus Feedback Employee Focus EFX for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Focus Feedback Employee Focus EFX for Employee Experience include: Bsh Netherlands, a Netherlands based Manufacturing organisation with 300 employees and revenues of $80.0 million, DOORNBOS EQUIPMENT, a Netherlands based Distribution organisation with 80 employees and revenues of $10.0 million, De Nederlandse Zorg Bemiddelaar Netherlands, a Netherlands based Healthcare organisation with 90 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Focus Feedback Employee Focus EFX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Focus Feedback Employee Focus EFX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bsh Netherlands | Manufacturing | 300 | $80M | Netherlands | Focus Feedback | Focus Feedback Employee Focus EFX | Employee Experience | 2010 | n/a |
In 2010, Bsh Netherlands began using Focus Feedback for a multi-country NPS programme, giving the group real-time NPS insights and driving improved customer-focused behaviours across regions. Based on that long-standing, enterprise-wide adoption of Focus Feedback, it is inferred that Bsh Netherlands provisioned Focus Feedback Employee Focus EFX to extend listening to internal employee populations, this inference should be treated as an assumption rather than an explicit case study claim.
If Focus Feedback Employee Focus EFX was deployed for employee listening, its use would align with core Employee Experience capabilities such as scheduled employee surveys, pulse checks, analytics dashboards, text analytics and closed-loop action management to operationalize responses. Configuration and automation choices typical for this category would include multi-language survey templates, role-based access for HR and people managers, and automated survey cadence and targeting to support cross-regional coverage.
The customer case explicitly documents multi-country operation and real-time insight flows for NPS, and inferred employee usage would likely extend governance to HR and manager workflows across the same regions. Typical operational integration patterns for an Employee Experience rollout would involve syncing workforce attributes from HR systems for precise sampling and routing, establishing manager escalation workflows for closed-loop follow up, and standardizing survey cadence and reporting to align employee feedback with organizational people processes.
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De Nederlandse Zorg Bemiddelaar Netherlands | Healthcare | 90 | $6M | Netherlands | Focus Feedback | Focus Feedback Employee Focus EFX | Employee Experience | 2022 | n/a |
In 2022, De Nederlandse Zorg Bemiddelaar Netherlands deployed Focus Feedback Employee Focus EFX to manage employee listening and check-in workflows in the Employee Experience category. The deployment targeted HR and people operations in the Netherlands, centering on annual employee satisfaction surveys and structured onboarding check-ins as core use cases.
Focus Feedback Employee Focus EFX was configured to run recurring survey campaigns, measure eNPS and collect onboarding feedback, while providing centralized reporting and action tracking for HR managers. The implementation emphasized engagement, with reported response rates near 90 percent, and established direct lines from survey signals to operational actions such as creation of a specialised on-call team.
The program was embedded in DNZB's HR strategy to convert feedback into process change, with HR using the platform to prioritize issues and coordinate response workflows across Dutch sites. Governance relied on a regular survey cadence, managerial review of dashboards, and operational follow through by HR leads to close feedback loops and drive targeted staffing changes.
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DOORNBOS EQUIPMENT | Distribution | 80 | $10M | Netherlands | Focus Feedback | Focus Feedback Employee Focus EFX | Employee Experience | 2023 | n/a |
In 2023, DOORNBOS EQUIPMENT implemented Focus Feedback Employee Focus EFX to run structured employee surveys across HR touchpoints. Focus Feedback Employee Focus EFX, deployed in the Employee Experience category, is used for eNPS and EFX surveys covering onboarding, internal events and policy feedback, giving HR visibility into trends and staff sentiment. The vendor case page explicitly cites use of the EFX module to define survey types and centralize response collection for continuous feedback management.
The deployment is scoped to HR operations in the Netherlands and is configured to support recurring survey cadence, feedback routing and localized reporting to inform local HR actions. Outputs from Focus Feedback Employee Focus EFX are fed into HR workflows for prioritized follow-up, enabling more targeted follow-up and communication with employees. Governance centers on HR ownership of touchpoint surveys and trend monitoring, with process adjustments to ensure response review and action planning by local HR teams.
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