List of Formilla.com Customers
Las Vegas, 89134, NV,
United States
Since 2010, our global team of researchers has been studying Formilla.com customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Formilla.com for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Formilla.com for Chatbots and Conversational AI include: UL EHS Sustainability, a United States based Professional Services organisation with 14000 employees and revenues of $2.06 billion, Action Behavior Centers - ABA Therapy for Autism, a United States based Healthcare organisation with 9100 employees and revenues of $960.0 million, NetScout Systems, a United States based Professional Services organisation with 2102 employees and revenues of $823.0 million, State Electric Supply Company, a United States based Distribution organisation with 550 employees and revenues of $577.0 million, Danube Home, a United Arab Emirates based Retail organisation with 2500 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using Formilla.com, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Formilla.com customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
A Direct Moving And Storage | Transportation | 10 | $1M | United States | Formilla.com | Formilla.com | Chatbots and Conversational AI | 2018 | n/a |
In 2018, A Direct Moving And Storage implemented Formilla.com on its website. Formilla.com is deployed as a Chatbots and Conversational AI solution providing an embedded website chat widget for live visitor engagement, automated conversational workflows, and lead capture aligned to small business customer service patterns. The implementation is web first and configured to handle inbound inquiries related to transportation and storage services, with conversational scripts and automated responses tailored to typical booking and service questions.
Configuration and ongoing administration are maintained by internal staff, who manage chat routing, canned replies, operational hours, and conversational scripts inside Formilla.com. The operational scope is limited to the company website and it supports customer service and sales touchpoints rather than broad enterprise system integrations. Governance is lightweight and operational, focused on script management and response escalation rules owned by the small operations team.
|
 |
A.A. Export Cargo | Transportation | 3 | $1M | Mexico | Formilla.com | Formilla.com | Chatbots and Conversational AI | 2016 | n/a |
In 2016, A.A. Export Cargo implemented Formilla.com. Formilla.com is deployed as a Chatbots and Conversational AI solution on the company website to provide on-site customer engagement and to handle inbound shipping and export inquiries.
The deployment is a lightweight, embedded web chat implementation managed by the company’s internal staff, configured for real-time live chat, automated messaging and basic lead capture workflows consistent with Chatbots and Conversational AI functionality. Operational scope is website-facing customer support and sales inquiry handling for the Mexico-based transportation firm, reflecting a single-site, low-complexity setup appropriate for a three-person organization.
|
 |
Abs Work | Construction and Real Estate | 20 | $4M | Italy | Formilla.com | Formilla.com | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Abs Work implemented Formilla.com on its public website to provide conversational engagement, deploying a Chatbots and Conversational AI capability for customer facing interactions. The deployment used the Formilla.com web chat widget embedded across site pages to capture inbound inquiries related to roofing and project requests, supporting automated response scripts, proactive messaging, and chat transcript capture for manual follow up.
The implementation followed a cloud hosted SaaS model with lightweight client side embedding, and configuration focused on conversational workflows, lead capture forms, and escalation rules that route complex queries to human staff. Operational ownership of the Formilla.com chat capability was aligned with customer service and field operations, governance relied on scripted templates and iterative tuning of message flows, and chat transcripts were used to inform follow up and scheduling processes.
|
 |
Acar & Hoegman | Healthcare | 8 | $2M | Finland | Formilla.com | Formilla.com | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Acar & Hoegman implemented Formilla.com as a customer-facing chat solution. Formilla.com was deployed on the clinic website as the organization’s Chatbots and Conversational AI capability to handle patient inquiries and appointment routing on the public site.
The implementation used an embedded website chat widget model, delivering real-time live chat, automated greeting messages, and conversational lead capture aligned with Chatbots and Conversational AI workflows. Operational coverage focused on web-based patient engagement and front-desk support, with clinic staff administering the Formilla.com console, managing chat transcripts, and using built-in visitor targeting and canned responses to standardize intake and follow up.
|
 |
Access Hardware Supply | Retail | 35 | $4M | United States | Formilla.com | Formilla.com | Chatbots and Conversational AI | 2015 | n/a |
In 2015, Access Hardware Supply deployed Formilla.com on its website as a Chatbots and Conversational AI solution. The implementation uses Formilla.com as a cloud hosted chat widget embedded across the ecommerce site to deliver live chat, automated messaging, canned responses, visitor monitoring, and lead capture workflows typical of chatbots and conversational systems. Configuration emphasized chat routing to customer service staff, session transcripts, and predefined response templates to support product inquiries and order assistance.
Operational scope covers the company website and supports customer service and online sales functions for the United States based retail hardware merchant with 35 employees. Management and governance are organized around the ecommerce and customer support teams who maintain chat scripts, escalation rules, and vendor console settings, with the vendor hosted control panel used to adjust messaging and service hours. The implementation of Formilla.com reflects a lightweight SaaS deployment model and web embedding consistent with a small retail IT footprint and centralized web operations.
|
 |
|
Professional Services | 35 | $10M | United States | Formilla.com | Formilla.com | Chatbots and Conversational AI | 2016 | n/a |
|
|
|
|
Healthcare | 9100 | $960M | United States | Formilla.com | Formilla.com | Chatbots and Conversational AI | 2017 | n/a |
|
|
|
|
Life Sciences | 10 | $1M | United States | Formilla.com | Formilla.com | Chatbots and Conversational AI | 2016 | n/a |
|
|
|
|
Distribution | 10 | $1M | United States | Formilla.com | Formilla.com | Chatbots and Conversational AI | 2015 | n/a |
|
|
|
|
Healthcare | 10 | $1M | United States | Formilla.com | Formilla.com | Chatbots and Conversational AI | 2023 | n/a |
|
Buyer Intent: Companies Evaluating Formilla.com
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||