List of Freezerworks Customers
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United States
Since 2010, our global team of researchers has been studying Freezerworks customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Freezerworks for Laboratory Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Freezerworks for Laboratory Management include: University College London, a United Kingdom based Education organisation with 17798 employees and revenues of $2.77 billion, Johns Hopkins Bloomberg School of Public Health, a United States based Education organisation with 3500 employees and revenues of $1.60 billion, The Medical University of South Carolina, a United States based Healthcare organisation with 5500 employees and revenues of $1.17 billion and many others.
Contact us if you need a completed and verified list of companies using Freezerworks, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Freezerworks customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Johns Hopkins Bloomberg School of Public Health | Education | 3500 | $1.6B | United States | Dataworks Development | Freezerworks | Laboratory Management | 2013 | n/a |
In 2013, Johns Hopkins Bloomberg School of Public Health deployed Freezerworks in Laboratory Management to standardize large scale biorepository operations across United States sites. The deployment used Freezerworks Unlimited to register and manage more than one million aliquots and to coordinate off site biobank workflows spanning storage, testing, and shipping functions.
Repository staff configured Freezerworks Unlimited to support comprehensive sample tracking and inventory control, including storage location mapping, sample lifecycle records, chain of custody tracking, and audit history. These capabilities were applied to laboratory workflows for specimen accessioning, testing status tracking, and shipping coordination, reflecting core Laboratory Management functional modules.
Operational coverage encompassed central biorepository teams, affiliated testing laboratories, and shipping units within the United States, with the application serving as the authoritative system for sample location and transfer coordination. The configuration and day to day administration were performed by internal repository personnel, embedding operational ownership within the biobank team.
Governance and process restructuring introduced documented workflows for disaster response and coordinated sample rescue and transfer during major events, with repository staff operating escalation and transfer procedures through Freezerworks. The system was used for disaster response handling while maintaining chain of custody and audit trails during sample movement, reinforcing procedural control for biobanking operations.
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The Medical University of South Carolina | Healthcare | 5500 | $1.2B | United States | Dataworks Development | Freezerworks | Laboratory Management | 2006 | n/a |
In 2006, The Medical University of South Carolina implemented Freezerworks Unlimited to support laboratory biobanking for a large longitudinal diabetes study. The deployment used Freezerworks within the Laboratory Management category to provide centralized tracking of patient collections and aliquots across multiple freezers, and as of October 2006 the database housed approximately 160,000 aliquots which reflected the scale of the sample inventory managed.
Freezerworks Unlimited was configured to manage core Laboratory Management workflows including sample inventory, aliquot level tracking and labeling, freezer mapping and location indexing, and audit trail capture for chain of custody. The implementation captured freeze and thaw events and shipment records, enabling comprehensive event history and specimen provenance at the aliquot level.
Operational coverage focused on biobanking and laboratory functions supporting the longitudinal diabetes protocol, with system usage aligned to specimen intake, storage allocation, retrieval requests, and shipment processing. The solution centralized retrieval workflows and inventory queries across distributed freezer assets to improve operational traceability and sample discoverability.
Governance emphasized auditability and process control, the system providing a full audit trail for shipments and freeze and thaw history to support specimen governance and regulatory documentation. The deployment materially improved traceability and retrieval of samples for the program, with Freezerworks Unlimited serving as the Laboratory Management system of record for the study.
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University College London | Education | 17798 | $2.8B | United Kingdom | Dataworks Development | Freezerworks | Laboratory Management | 1999 | n/a |
In 1999 University College London implemented Freezerworks Ascent to manage biorepository and clinical trial samples at the UCL ECMC GCLP Facility in the United Kingdom. The deployment places Freezerworks in the Laboratory Management category, serving sample lifecycle management and GCLP oversight for cancer clinical trials.
Freezerworks Ascent was configured to support receipt and accessioning, storage location management, chain of custody traceability, sample tracking through analysis, and controlled transfer workflows. The implementation emphasizes audit trail and inventory capabilities typical of Laboratory Management systems, aligning records, timestamps, and controlled workflows to GCLP compliant processes for clinical sample governance.
Operational coverage is centered on the UCL ECMC GCLP Facility and the clinical trials and biorepository teams responsible for cancer sample handling and governance. The Freezerworks application has been in continuous use since 1999 and was cited by trial sponsors during audits as supporting best practice traceability from receipt through storage, analysis and transfer. Vendor Dataworks Development supplies the Freezerworks Ascent solution used by the group.
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Buyer Intent: Companies Evaluating Freezerworks
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