List of Guidewire Analytics Customers
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Since 2010, our global team of researchers has been studying Guidewire Analytics customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Guidewire Analytics for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Guidewire Analytics for Analytics and BI include: QBE Insurance, a Australia based Insurance organisation with 13500 employees and revenues of $18.75 billion, Ascot US, a United States based Insurance organisation with 1000 employees and revenues of $2.90 billion, Pekin Insurance, a United States based Insurance organisation with 1000 employees and revenues of $197.0 million and many others.
Contact us if you need a completed and verified list of companies using Guidewire Analytics, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Guidewire Analytics customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ascot US | Insurance | 1000 | $2.9B | United States | Guidewire | Guidewire Analytics | Analytics and BI | 2025 | n/a |
In 2025, Ascot U.S. implemented Guidewire Analytics as part of a broader Guidewire Cloud Platform deployment that included Guidewire ClaimCenter. The deployment targeted Ascot U.S. claims operations to simplify IT operations, accelerate claim intake, and support specialty lines and catastrophe management across its U.S. claims organization.
The implementation packaged Guidewire Analytics with Guidewire ClaimCenter, Guidewire Canvas, and Guidewire Explore, and incorporated SmartCOMM from Smart Communications for customer communications management. Guidewire Explore was used to gather and curate near-real-time ClaimCenter data, supplying analytical and reporting workflows, while Canvas supported catastrophe and exposure visualization and operational modeling consistent with Analytics and BI functional needs.
The architecture was based on Guidewire Cloud Platform, leveraging the Guidewire Marketplace and PartnerConnect ecosystem to enable integrations with third-party insurtechs. Cognizant, a Guidewire PartnerConnect Consulting Global Premier partner, led the implementation delivery, coordinating platform configuration, data ingestion pipelines from ClaimCenter to Guidewire Analytics, and customer communications integration through SmartCOMM, which Guidewire resells.
Governance and rollout emphasized joint vendor and partner delivery, with Ascot U.S., Guidewire, and Cognizant collaborating on timeline and scope. The project was delivered on time and under budget, and Ascot U.S. reported improved claims staff visibility into claims handling, structured workflows that boosted productivity, faster claim intake, and an enhanced user experience for claims and broker-facing processes.
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Pekin Insurance | Insurance | 1000 | $197M | United States | Guidewire | Guidewire Analytics | Analytics and BI | 2021 | n/a |
In 2021 Pekin Insurance implemented Guidewire Analytics as part of a core modernization program, positioning analytics at the center of its Analytics and BI strategy. Guidewire Analytics was deployed to support enterprise reporting, dashboarding, and analytical modeling to accelerate decision cycles for distribution and customer engagement.
The implementation was executed alongside an enterprise-scale customer communications management platform, integrating Guidewire Analytics with Guidewire InsuranceSuite and Guidewire Predictive Analytics, and operating in conjunction with Smart Communications, Cyence, and Hyland OnBase as explicit components of the solution landscape. Architecturally the deployment emphasizes a centralized analytics layer to consume policy and exposure data from core systems, enable operational reporting, and surface insights to distribution and channel workflows.
Operational scope covered Pekin Insurance business lines in the United States including personal lines, commercial lines, and workers compensation, with a focus on agent and direct-to-consumer distribution channels. Governance and rollout prioritized alignment of analytics outputs with distribution processes and customer communications, embedding Guidewire Analytics into underwriting and distribution decision loops to shorten time to market.
The combined Guidewire Analytics and customer communications implementation is described as improving speed to market and helping Pekin improve distribution efforts, reflecting an enterprise effort to instrument analytics for channel engagement and product distribution. Guidewire Analytics continues to act as the central Analytics and BI capability linking policy systems, predictive models, and communication workflows.
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QBE Insurance | Insurance | 13500 | $18.7B | Australia | Guidewire | Guidewire Analytics | Analytics and BI | 2016 | Ernst & Young |
In 2016 QBE Insurance Australia deployed Guidewire Analytics as part of a broader Guidewire suite implementation to advance its goal of becoming a digital distribution enterprise. The deployment was anchored at QBE Insurance Australia, headquartered in Sydney with more than 30 offices nationwide, and targeted personalized engagement across the company’s Personal, Commercial, and Workers’ Compensation business lines.
The implementation included Guidewire Analytics alongside Guidewire InsuranceSuite components, specifically PolicyCenter, ClaimCenter, and BillingCenter. Guidewire Analytics was configured to provide curated, validated data and live insights across the insurance lifecycle, supporting policy analytics, claims analytics, and pricing and product analytics to enable more flexible products and pricing and enhanced customer engagement.
The architecture centered on a centralized analytics platform that consolidated data from the Guidewire core modules, establishing a common data model and reporting layer for underwriters, claims teams, and billing operations. Ernst & Young, a Guidewire PartnerConnect Premier member, facilitated the technical integration and deployment, aligning Analytics with core processing and digital engagement products to ensure consistent data flows between PolicyCenter, ClaimCenter, BillingCenter, and the Analytics suite.
Governance was run through QBE’s Core Insurance Program with program leadership from Helen Longland, Program Director, Core Insurance Program IT Services, QBE Australia. The program emphasized configuration-driven product and pricing flexibility and an improved customer experience, outcomes explicitly stated by program leadership, and the rollout targeted operational adoption across QBE Australia’s offices and key business functions.
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