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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Guidewire InsuranceNow Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Donan Engineering Co Professional Services 230 $25M United States Guidewire Guidewire InsuranceNow Insurance ERP 2021 n/a
In 2021, Donan Engineering Co implemented Guidewire InsuranceNow. Guidewire InsuranceNow is deployed as an Insurance ERP instance and is exposed on Donan's public website to enable customer facing interactions and online policy servicing. The web presence links customer entry points to the Insurance ERP for quote initiation and service requests initiated from Donan.com. The deployment aligns with Insurance ERP functional patterns, leveraging policy administration, billing orchestration, claims intake, and workflow automation to support underwriting, customer service, and finance functions. Configuration emphasizes policy lifecycle management and customer self-service workflows, with role based access and configuration controls used to govern business processes and operational change. Operational scope centers on customer engagement through the website and internal servicing workflows consistent with Guidewire InsuranceNow implementations.
Dryden Mutual Insurance Company Insurance 70 $60M United States Guidewire Guidewire InsuranceNow Insurance ERP 2017 n/a
In 2017, Dryden Mutual Insurance Company completed a full rollout of Guidewire InsuranceNow as its Insurance ERP platform, finalizing the vendor's policy, claims, and billing footprint across the organization and marking the completion of a multi-year program to modernize its technology platform and transform business operations. Guidewire InsuranceNow was implemented to provide unified policy administration, claims management, and billing functionality, and the vendor application name Guidewire InsuranceNow is used across these core operational domains. The 2017 deployment extended InsuranceNow to personal lines including Homeowners, Mobile Homeowners, Landlord Package, Dwelling Fire, Boat Owners, Inland Marine, and Farm Owners, completing coverage that followed earlier InsuranceNow deployments for commercial lines in 2014 and premium audit in 2015. The implementation encompassed configuration of policy lifecycle workflows, claims handling processes, and billing automation appropriate to the Insurance ERP category, enabling a consistent platform for underwriting, policy servicing, claims adjudication, and receivables management. The project was executed as an enterprise-wide rollout across Dryden Mutual operations, with implementation partnership activity coordinated between ISCS and Guidewire, and included cross-functional alignment of underwriting, claims, and billing teams to InsuranceNow workflows. Governance emphasized staged line of business cutovers and collaborative vendor integrative workstreams, and leadership characterized the final personal lines deployment as a key milestone in completing the companywide InsuranceNow program.
Farmers Union Mutual Insurance Insurance 500 $139M United States Guidewire Guidewire InsuranceNow Insurance ERP 2018 n/a
In 2018, Farmers Union Mutual Insurance implemented Guidewire InsuranceNow as its Insurance ERP solution to modernize policy and agent servicing capabilities. The decision followed an earlier, halted implementation effort that began in 2011 and a vendor reevaluation process that resumed in 2016 when Guidewire made InsuranceNow available for smaller insurers. The deployment focused on a webbased architecture and a methodology geared to smaller carriers, with Guidewire InsuranceNow configured to centralize core policy administration, billing, and agent servicing workflows. Configuration work emphasized product delivery and agent usability, using InsuranceNow capabilities to model insurance products, enforce underwriting rules, and streamline policy issuance for distribution through captive agents. Operational rollout prioritized captive agent distribution channels and agent-facing workflows rather than direct-to-consumer sales, aligning governance and process changes around agent adoption and product delivery. Leadership framed the outcome as achieving a current, easier to use platform for agents and customers, with the implementation intended to make the company more current and simpler to do business with according to company statements.
Madison Mutual Insurance Company Insurance 50 $30M United States Guidewire Guidewire InsuranceNow Insurance ERP 2021 n/a
In 2021, Madison Mutual Insurance Company implemented Guidewire InsuranceNow as its Insurance ERP platform. The deployment centralized core policy administration and forms management to support the carrier's Personal Lines business. The Guidewire InsuranceNow implementation emphasized policy administration capabilities typical of an Insurance ERP, including quoting, underwriting workflows, policy issuance, endorsements, and billing orchestration for personal auto and homeowner lines. The project included a focused forms conversion initiative, preserving document output and regulatory content while shifting form authoring toward Doc Origins and maintaining Adobe Output Designer artifacts during transition. Operational delivery and application development were staffed by an internal IT team, including roles such as a Junior Developer, who collaborate with business analysts and project managers to analyze requirements, design solutions, and produce code. Technical workstreams used standard application development technologies cited in hiring requirements, including Java, MySQL, XML, and HTML, and covered desktop and web application components as well as data integration projects to exchange policy and transactional data. Integration scope centered on interfaces to back office databases, document generation and forms management processes, and data integration pipelines for underwriting and service workflows. System governance emphasized documentation of design decisions, code modules, and testing artifacts, with unit and system integration testing, development walkthroughs, and adherence to programming, performance, quality, and security standards. The program explicitly built internal subject matter expertise for forms through training on Adobe Output Designer and Doc Origins, aligning application ownership with underwriting, policy administration, and customer service functions. Ongoing responsibilities include maintenance, incremental development, and platform governance managed by the carrier's IT team.
Mutual Assurance Society of Virginia Insurance 30 $16M United States Guidewire Guidewire InsuranceNow Insurance ERP 2020 n/a
In 2020, Mutual Assurance Society of Virginia implemented Guidewire InsuranceNow to modernize operations and support business growth. Guidewire InsuranceNow was deployed as the company Insurance ERP for homeowners, dwelling fire and property, and umbrella lines of business across the state of Virginia. The implementation focused on core Insurance ERP capabilities, with configuration of policy administration and customer management to handle quoting, policy issuance, endorsements and renewals for personal lines. Front office servicing workflows were consolidated to centralize member interaction channels and improve case resolution, reflecting standard policy lifecycle automation and service orchestration found in the category. Operational scope included customer service, underwriting and policy operations, where process alignment and standardized product definitions were established to control servicing rules and reduce procedural variance. Governance relied on centralized configuration and process controls to manage product and servicing rule sets for the specified lines of business. Company statements report improved customer service as a direct result of the Guidewire InsuranceNow implementation, noting that members can interact more quickly and efficiently and in a more complete and thorough manner. The deployment positioned the insurer to modernize core policy administration and member servicing to support future growth.
Insurance 13196 $19.5B Australia Guidewire Guidewire InsuranceNow Insurance ERP 2016 Ernst & Young
Insurance 100 $80M United States Guidewire Guidewire InsuranceNow Insurance ERP 2019 n/a
Professional Services 150 $30M United States Guidewire Guidewire InsuranceNow Insurance ERP 2023 n/a
Professional Services 30 $3M United States Guidewire Guidewire InsuranceNow Insurance ERP 2020 n/a
Insurance 320 $58M United States Guidewire Guidewire InsuranceNow Insurance ERP 2024 n/a
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Buyer Intent: Companies Evaluating Guidewire InsuranceNow

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Guidewire InsuranceNow. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Guidewire InsuranceNow for Insurance ERP include:

  1. Markel, a United States based Insurance organization with 22000 Employees
  2. Mutual Benefit Group, a United States based Insurance company with 160 Employees
  3. Iowa Realty, a United States based Construction and Real Estate organization with 914 Employees

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FAQ - APPS RUN THE WORLD Guidewire InsuranceNow Coverage

Guidewire InsuranceNow is a Insurance ERP solution from Guidewire.

Companies worldwide use Guidewire InsuranceNow, from small firms to large enterprises across 21+ industries.

Organizations such as QBE Insurance, Vermont Mutual Insurance Group, Farmers Union Mutual Insurance, Rockford Mutual Insurance Company and Dryden Mutual Insurance Company are recorded users of Guidewire InsuranceNow for Insurance ERP.

Companies using Guidewire InsuranceNow are most concentrated in Insurance, with adoption spanning over 21 industries.

Companies using Guidewire InsuranceNow are most concentrated in Australia and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Guidewire InsuranceNow across Americas, EMEA, and APAC.

Companies using Guidewire InsuranceNow range from small businesses with 0-100 employees - 38.46%, to mid-sized firms with 101-1,000 employees - 53.85%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 7.69%.

Customers of Guidewire InsuranceNow include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Guidewire InsuranceNow customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance ERP.