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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Haravan Harafunnel Chatbot Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
1LIFE Leisure and Hospitality 10 $2M Vietnam Haravan Haravan Harafunnel Chatbot Chatbots and Conversational AI 2023 n/a In 2023, 1LIFE deployed Haravan Harafunnel Chatbot on its public website. The Haravan Harafunnel Chatbot is part of the Chatbots and Conversational AI category and serves as the primary customer-facing conversational layer for the site, supporting online guest inquiries and marketing engagement. Deployment is implemented as an embedded web chat widget delivered from Haravan's platform, integrating into site pages via client-side script and managed through the Haravan Harafunnel Chatbot console. Configuration emphasizes guided conversational flows, automated response routing, lead capture and basic intent recognition, consistent with standard Chatbots and Conversational AI capabilities, and administration is centralized with 1LIFE staff. Governance is operationally light, focused on maintaining conversational content and escalation handoffs to human staff for complex inquiries, and the rollout footprint is single-site web only with ownership residing in customer-facing teams.
5FOODS JOINT STOCK COMPANY Consumer Packaged Goods 10 $2M Vietnam Haravan Haravan Harafunnel Chatbot Chatbots and Conversational AI 2022 n/a In 2022, 5FOODS JOINT STOCK COMPANY deployed Haravan Harafunnel Chatbot on its public website. The Haravan Harafunnel Chatbot is implemented under the Chatbots and Conversational AI category to support customer service and e-commerce customer engagement on the site. The deployment is a website embedded conversational interface providing automated responses, guided product discovery and lead capture workflows. This positions Haravan Harafunnel Chatbot as the primary conversational layer for online customer interactions for 5FOODS JOINT STOCK COMPANY. Configuration emphasized conversational flow design, FAQ automation, product recommendation prompts, order assistance scripts and lead capture forms, reflecting typical Chatbots and Conversational AI capabilities. Operational ownership sits with the small e-commerce and customer service teams at 5FOODS JOINT STOCK COMPANY, with iterative content updates and conversation tuning performed directly within the Haravan Harafunnel Chatbot environment. Integration scope noted in the implementation is limited to web embedding and front end routing of customer queries through the chat interface, and governance focuses on message templates, conversation policies and ongoing content management rather than broad backend system integrations.
5THEWAY Consumer Packaged Goods 10 $2M Vietnam Haravan Haravan Harafunnel Chatbot Chatbots and Conversational AI 2023 n/a In 2023, 5THEWAY implemented Haravan Harafunnel Chatbot on its website. The deployment uses Haravan Harafunnel Chatbot as a Chatbots and Conversational AI capability to support e commerce customer engagement and onsite sales assistance for the Vietnam based consumer packaged goods company with 10 employees. The Haravan Harafunnel Chatbot implementation focused on conversational product discovery, automated responses to frequently asked questions, session level lead capture, and cart recovery prompts. Configuration work included intent mapping, message template and flow authoring, and administrative settings for response timing and escalation triggers, consistent with standard Chatbots and Conversational AI functional workflows. Operationally the chatbot is embedded on the public storefront and managed by the companys commerce and customer experience operators. Governance practices emphasize script review, content versioning, and human handoff procedures to route complex inquiries to staff, with phased rollout of flows across product pages and checkout touchpoints.
Professional Services 34 $4M Vietnam Haravan Haravan Harafunnel Chatbot Chatbots and Conversational AI 2023 n/a
Retail 10 $2M Vietnam Haravan Haravan Harafunnel Chatbot Chatbots and Conversational AI 2022 n/a
Manufacturing 92 $10M Vietnam Haravan Haravan Harafunnel Chatbot Chatbots and Conversational AI 2019 n/a
Retail 10 $2M Vietnam Haravan Haravan Harafunnel Chatbot Chatbots and Conversational AI 2023 n/a
Consumer Packaged Goods 21 $3M Vietnam Haravan Haravan Harafunnel Chatbot Chatbots and Conversational AI 2022 n/a
Distribution 10 $2M Vietnam Haravan Haravan Harafunnel Chatbot Chatbots and Conversational AI 2021 n/a
Consumer Packaged Goods 10 $2M Vietnam Haravan Haravan Harafunnel Chatbot Chatbots and Conversational AI 2019 n/a
Showing 1 to 10 of 196 entries

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