List of HelpCrunch Customers

HelpCrunch

1811 Silverside Rd,
Wilmington, 19810, DE,
United States

https://www.helpcrunch.com/

1 650-741-0034

Professional Services

$2M

Since 2010, our global team of researchers has been studying HelpCrunch customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased HelpCrunch for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using HelpCrunch for Customer Engagement include: AIDS Healthcare Foundation (AHF), a United States based Healthcare organisation with 2500 employees and revenues of $950.0 million, Royal Cyber, a United States based Professional Services organisation with 1800 employees and revenues of $600.0 million, Sesol, a Sweden based Manufacturing organisation with 1100 employees and revenues of $600.0 million, Royal Cyber India, a India based Professional Services organisation with 2000 employees and revenues of $500.0 million, Sekraft, a Sweden based Professional Services organisation with 900 employees and revenues of $225.0 million and many others.

Contact us if you need a completed and verified list of companies using HelpCrunch, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The HelpCrunch customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
12min	Education	30	$5M	Brazil	HelpCrunch Corporation	HelpCrunch	Customer Engagement	2020	n/a	In 2020, 12min implemented HelpCrunch as a Customer Engagement application on its public website. The HelpCrunch deployment was focused on delivering real time user support and asynchronous messaging to readers of 12min’s educational content. Configuration centered on embedding the HelpCrunch web widget and establishing shared inbox workflows, canned responses, and automated in product messages. Functional modules implemented include live chat, a shared team inbox for customer conversations, a knowledge base for self service content, and targeted message campaigns, reflecting standard Customer Engagement capabilities. Operational ownership is held by product and customer support teams, with administrators maintaining templates, routing rules, and response SLAs to coordinate multi agent handling. The implementation is website facing and supports marketing and customer support business functions across the organization.
5000fish	Professional Services	10	$1M	United States	HelpCrunch Corporation	HelpCrunch	Customer Engagement	2021	n/a	In 2021, 5000fish implemented HelpCrunch. The HelpCrunch deployment is embedded on the company website to provide Customer Engagement functionality that supports customer messaging, lead capture and lightweight support workflows for a small professional services firm. HelpCrunch is provisioned as a cloud hosted website widget and centralized inbox, configured to surface live chat conversations, in-app messages and email touchpoints through a single HelpCrunch interface. Configuration work focused on chat widget placement, automated welcome messages, canned responses, and a shared team inbox to enable coordinated handling of inbound inquiries. Operational ownership sits with the customer facing teams, primarily support and sales, with user accounts and role based access configured inside HelpCrunch. Rollout was limited to the public website, with governance implemented through inbox workflows, tagging and response templates to standardize handling of customer engagement at the company.
Acorus	Construction and Real Estate	1400	$218M	France	HelpCrunch Corporation	HelpCrunch	Customer Engagement	2019	n/a	In 2019, Acorus deployed HelpCrunch on its corporate website to centralize digital visitor engagement and web-based customer contact. HelpCrunch, classified as Customer Engagement, is implemented as the primary website messaging and inbound contact channel for site visitors and prospective clients. The implementation leverages HelpCrunch modules common to Customer Engagement deployments, including a live chat widget for real time conversation, a shared inbox for consolidated message handling, automated messaging for proactive lead capture, and a hosted knowledge base for self service content. Configuration focused on widget placement, message triggers tied to page behavior, and templated responses to standard prospect and tenant inquiries. Operational coverage is centered on the corporate website with workflows that route inbound conversations into sales and customer service handling paths, aligning web leads with existing commercial and facilities teams. The deployment emphasizes centralized admin control of user roles, message templates, and canned responses to ensure consistent handling of inquiries across departments. Governance and rollout included configuring agent assignment rules, escalation paths, and response SLAs to formalize web channel handling within Acorus business processes. The HelpCrunch implementation supports continuous web engagement and standardizes messaging workflows without named third party integrations disclosed in the source.
	Consumer Packaged Goods	10	$2M	Indonesia	HelpCrunch Corporation	HelpCrunch	Customer Engagement	2022	n/a
	Leisure and Hospitality	491	$20M	Serbia	HelpCrunch Corporation	HelpCrunch	Customer Engagement	2020	n/a
	Professional Services	10	$1M	United States	HelpCrunch Corporation	HelpCrunch	Customer Engagement	2020	n/a
	Professional Services	60	$6M	Philippines	HelpCrunch Corporation	HelpCrunch	Customer Engagement	2018	n/a
	Healthcare	2500	$950M	United States	HelpCrunch Corporation	HelpCrunch	Customer Engagement	2018	n/a
	Professional Services	10	$1M	United States	HelpCrunch Corporation	HelpCrunch	Customer Engagement	2019	n/a
	Professional Services	8	$1M	United Kingdom	HelpCrunch Corporation	HelpCrunch	Customer Engagement	2019	n/a

Showing 1 to 10 of 113 entries

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FAQ - APPS RUN THE WORLD HelpCrunch Coverage

HelpCrunch is a Customer Engagement solution from HelpCrunch Corporation.

Companies worldwide use HelpCrunch, from small firms to large enterprises across 21+ industries.

Organizations such as AIDS Healthcare Foundation (AHF), Royal Cyber, Sesol, Royal Cyber India and Sekraft are recorded users of HelpCrunch for Customer Engagement.

Companies using HelpCrunch are most concentrated in Healthcare, Professional Services and Manufacturing, with adoption spanning over 21 industries.

Companies using HelpCrunch are most concentrated in United States, Sweden and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of HelpCrunch across Americas, EMEA, and APAC.

Companies using HelpCrunch range from small businesses with 0-100 employees - 83.19%, to mid-sized firms with 101-1,000 employees - 11.5%, large organizations with 1,001-10,000 employees - 5.31%, and global enterprises with 10,000+ employees - 0%.

Customers of HelpCrunch include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified HelpCrunch customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.

List of HelpCrunch Customers

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Buyer Intent: Companies Evaluating HelpCrunch

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Q1. What is HelpCrunch used for?

Q2. Who uses HelpCrunch for Customer Engagement?

Q3. Which companies use HelpCrunch?

Q4. What is the industry breakdown of companies using HelpCrunch?

Q5. What is the country breakdown of companies using HelpCrunch?

Q6. What is the breakdown by employee size of companies using HelpCrunch?

Q7. What is the breakdown by revenue of companies using HelpCrunch?

Q8. How can I get the full list of companies using HelpCrunch?