List of Hexagon Infor CMMS Customers
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Since 2010, our global team of researchers has been studying Hexagon Infor CMMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hexagon Infor CMMS for Computerized Maintenance Management (CMMS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hexagon Infor CMMS for Computerized Maintenance Management (CMMS) include: GSK, a United Kingdom based Life Sciences organisation with 69310 employees and revenues of $42.21 billion, Liberty Steel Group, a United Kingdom based Manufacturing organisation with 30000 employees and revenues of $7.50 billion, Veolia North America, a United States based Utilities organisation with 10000 employees and revenues of $3.39 billion, CERN, a Switzerland based Professional Services organisation with 2658 employees and revenues of $1.60 billion, Kautex Textron, a Germany based Manufacturing organisation with 6000 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using Hexagon Infor CMMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hexagon Infor CMMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CERN | Professional Services | 2658 | $1.6B | Switzerland | Hexagon | Hexagon Infor CMMS | Computerized Maintenance Management (CMMS) | 2015 | n/a |
In 2015, CERN implemented Hexagon Infor CMMS to centralize maintenance and operations for CHAMN and CSAM within the Beams department, ICS section. The deployment placed Hexagon Infor CMMS at the center of Computerized Maintenance Management (CMMS) activities used by automation and electrical technicians responsible for alarm network and safety alarm monitoring systems.
The implementation focused on standard Computerized Maintenance Management (CMMS) capabilities, including work order management, asset registry and hierarchies, preventive maintenance scheduling, spare parts and inventory tracking, and mobile field service workflows for on-site technicians. Hexagon Infor CMMS was configured to capture PLC and SCADA equipment attributes and to record program, test and commissioning notes for SIEMENS and Schneider Electric control systems as part of routine maintenance documentation.
Operational records show maintenance tasks and work orders were recorded in the Computerised Maintenance Management tool identified in operational notes as Infor EAM, while cable interventions were tracked in cabling databases R3Web and ORGABAT. The CMMS functioned alongside direct operational interfaces with PLC and SCADA engineering teams, and supported coordination with Safety Officers, the Fire Brigade, Control Room Operators and coordination teams for planning fieldwork and tests.
Governance and process changes were implemented to formalize the organization and planning of CHAMN and CSAM activities, assign and trace contractor work, and capture proposals for consolidation and continuous improvement within the CMMS. The configuration emphasized asset-centric workflows, controlled work order assignment, and supervised contractor acceptance criteria to ensure quality of delivered installations.
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GSK | Life Sciences | 69310 | $42.2B | United Kingdom | Hexagon | Hexagon Infor CMMS | Computerized Maintenance Management (CMMS) | 2016 | n/a |
In 2016, GSK implemented Hexagon Infor CMMS as its Computerized Maintenance Management (CMMS) platform. The engagement was driven through the Engineering Systems Team and IT Service Consultants, with explicit responsibilities for 2nd line support, 3rd line escalation, and ongoing incident monitoring tied to maintenance operations.
Configuration and lifecycle work included a technical lead role to perform an upgrade from Infor EAM 11.1 to 11.4, regular patching cycles, and targeted implementation of changes requested via RFCs. Hexagon Infor CMMS was configured and tuned for maintenance workflows, and business user and IT trainings were delivered to operationalize configuration changes and support model updates.
Infrastructure scope covered application servers, database servers, and reporting servers, with continuous attention to application performance and reporting delivery. Service design requests were prepared and executed for infrastructure updates, and routine patch and upgrade activities were documented and carried out by the Engineering Systems Team.
Governance and compliance controls were applied to align the Hexagon Infor CMMS deployment with pharmaceutical regulations, including GxP and FDA governance requirements. Change management and training programs were part of the rollout, and incident monitoring and RFC analysis fed governance reviews and configuration decisions.
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Kautex Textron | Manufacturing | 6000 | $1.5B | Germany | Hexagon | Hexagon Infor CMMS | Computerized Maintenance Management (CMMS) | 2016 | n/a |
In 2016, Kautex Textron implemented Hexagon Infor CMMS to formalize maintenance management within its manufacturing operations. The deployment was aligned with the Computerized Maintenance Management (CMMS) category and established centralized asset and work order control for plant maintenance and reliability teams.
Configuration work for Hexagon Infor CMMS centered on core CMMS capabilities, including an asset registry and hierarchy, preventive maintenance scheduling, work order management, spare parts inventory controls, maintenance planning and scheduling, mobile technician workflows, and standard maintenance reporting. The Hexagon Infor CMMS configuration supported maintenance lifecycle management and inventory reservation workflows consistent with Computerized Maintenance Management (CMMS) functional expectations.
Staffing and governance signals include an Infor EAM (cmms) system Specialist listed as successor to the Kautex Global EAM Manager, indicating centralized EAM stewardship and dedicated ownership for the Hexagon Infor CMMS deployment. Operational scope emphasized maintenance, engineering, and operations functions within Kautex Textron manufacturing sites, with process standardization and role based governance to sustain system operations.
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Liberty Steel Group | Manufacturing | 30000 | $7.5B | United Kingdom | Hexagon | Hexagon Infor CMMS | Computerized Maintenance Management (CMMS) | 2017 | n/a |
In 2017, Liberty Steel Group implemented Hexagon Infor CMMS to centralize maintenance planning and reactive work coordination. The Computerized Maintenance Management (CMMS) rollout focused on day to day maintenance operations at site level, reflecting practical use by shift engineering managers to minimize downtime on critical plant.
Hexagon Infor CMMS was configured to support core maintenance modules including work order and reactive maintenance management, permit to work and safety documentation, spare parts and non stock spares tracking, and audit logging. The implementation emphasized technician dispatching and record keeping for three departmental teams, with configuration to record risk assessments, safe working procedures, and follow up improvement tasks assigned to area engineers.
Operational coverage explicitly included reactive technicians across mechanical, electrical, and process control teams, production area supervisors and managers, area engineers, and contractors at the Stocksbridge Sheffield site. The system was used as the authoritative maintenance register, ensuring that work priorities, spare sourcing actions, and incident responses were captured in Hexagon Infor CMMS to support shift handovers and management meetings.
Governance was implemented through permit control and audit workflows, enforcing STOP principles and contractor permitting, with the shift engineering manager role responsible for keeping the CMMS up to date and chasing improvement projects. Process changes centered on formalizing reactive issue coordination, contractor control, and audit trails within Hexagon Infor CMMS to embed consistent maintenance governance and operational accountability.
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Old Dominion Electric Cooperative (ODEC) | Utilities | 134 | $780M | United States | Hexagon | Hexagon Infor CMMS | Computerized Maintenance Management (CMMS) | 2020 | n/a |
In 2020 Old Dominion Electric Cooperative (ODEC) implemented Hexagon Infor CMMS as its Computerized Maintenance Management (CMMS) solution. The deployment targeted plant maintenance operations at ODEC, providing a centralized application for planning and coordinating plant repairs and scheduled maintenance outages used by mechanical technicians.
The Hexagon Infor CMMS implementation emphasized work order management and preventive maintenance scheduling, with technicians monitoring, tracking and completing work orders through Infor EAM workflows. Configuration included asset inspection and testing records, failure diagnostics, and the creation and implementation of Preventative Maintenance Programs to standardize recurring maintenance activities. The platform also accommodated procurement inputs for vendor pricing and parts planning to align craft readiness with scheduled tasks.
Operational coverage focused on mechanical and process systems work, documenting inspections and skilled repairs for vertical and horizontal centrifugal pumps, motors, bearings and alignments in CMMS work histories. Field technicians and planners used the system to coordinate outages and to collaborate with the management team on planning and monitoring operations and maintenance budget activity. Root cause analysis findings and process modification documentation were recorded in the CMMS to support corrective action tracking.
Governance was established around work order lifecycle controls, inspection protocols and documented approvals to ensure equipment, tools and craft were staged for assigned tasks. Role based access and training for technicians and planners aligned operational workflows with Hexagon Infor CMMS record keeping and outage coordination.
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Transportation | 400 | $60M | Netherlands | Hexagon | Hexagon Infor CMMS | Computerized Maintenance Management (CMMS) | 2016 | n/a |
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Utilities | 10000 | $3.4B | United States | Hexagon | Hexagon Infor CMMS | Computerized Maintenance Management (CMMS) | 2018 | n/a |
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Buyer Intent: Companies Evaluating Hexagon Infor CMMS
- Lone Star College, a United States based Education organization with 6772 Employees
- Rek, a United States based Professional Services company with 10 Employees
- Piramal Group, a India based Life Sciences organization with 10000 Employees
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