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List of HootSuite Heyday Customers

Hootsuite
Location
111 East 5th Avenue,
Vancouver, V5T 4L1, BC,
Canada
Website
https://www.hootsuite.com/
Phone
1 888-350-5191
Artw industry
Professional Services
Employee
2100
Revenue
$340M

Since 2010, our global team of researchers has been studying HootSuite Heyday customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased HootSuite Heyday for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using HootSuite Heyday for Chatbots and Conversational AI include: Sports Experts Canada, a Canada based Retail organisation with 3000 employees and revenues of $900.0 million, Danone Germany, a Germany based Healthcare organisation with 1000 employees and revenues of $350.0 million, Decathlon UK, a United Kingdom based Retail organisation with 2000 employees and revenues of $270.0 million, Decathlon Singapore, a Singapore based Retail organisation with 1000 employees and revenues of $220.0 million, Patrick Morin, a Canada based Retail organisation with 1510 employees and revenues of $160.0 million and many others.

Contact us if you need a completed and verified list of companies using HootSuite Heyday, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The HootSuite Heyday customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Balcony Systems Solutions Manufacturing 30 $3M United Kingdom HootSuite HootSuite Heyday Chatbots and Conversational AI 2022 n/a In 2022, Balcony Systems Solutions implemented HootSuite Heyday as a Chatbots and Conversational AI solution on its public website. Balcony Systems Solutions deployed HootSuite Heyday to provide front-line conversational engagement and automated customer service on the company website, using the full HootSuite Heyday application to manage visitor interactions and common support inquiries. The deployment was delivered as a SaaS embedded widget on the corporate site and configured for automated FAQ handling, conversational routing to human agents when queries exceed bot scope, lead capture and basic session analytics. Administration and day to day tuning are managed by marketing and customer service staff, with workflows adjusted to include bot triage, escalation to human responders, and ongoing content updates to the HootSuite Heyday conversational model.
Bath Depot Construction and Real Estate 2 $1M Canada HootSuite HootSuite Heyday Chatbots and Conversational AI 2021 n/a In 2021, Bath Depot implemented HootSuite Heyday on its public website, deploying a conversational interface to support online customer inquiries. The HootSuite Heyday implementation is categorized as Chatbots and Conversational AI and was provisioned to handle product questions, basic order guidance, and simple service requests for the two person Canadian construction and real estate retailer. The deployment configured core conversational capabilities typical of Chatbots and Conversational AI including intent recognition, FAQ automation, scripted response flows, and handoff rules to human agents. Operational ownership is retained by Bath Depot staff, with configuration focused on web widget behavior, response templates, and escalation pathways, and monitoring tuned to the companys customer service and online sales functions. HootSuite Heyday is referenced by name and serves as the primary on‑site conversational interface for Bath Depot.
Bizou Retail 110 $13M Canada HootSuite HootSuite Heyday Chatbots and Conversational AI 2021 n/a In 2021, Bizou implemented HootSuite Heyday on its website, deploying the application as a front-line conversational touchpoint for online shoppers. HootSuite Heyday, a Chatbots and Conversational AI solution, is embedded as a website chat interface to support e-commerce interactions and customer service inquiries, instrumenting product pages and purchasing journeys with real-time conversational handling. Configuration emphasizes intent classification and FAQ automation, message templates and session routing to human agents, reflecting core Chatbots and Conversational AI capabilities. Operational ownership is concentrated in Bizou's customer service and e-commerce teams, with governance processes for conversation script versioning, training of intent models and escalation protocols to live support, and content management workflows maintained through the HootSuite Heyday administration console.
Retail 4 $1M Canada HootSuite HootSuite Heyday Chatbots and Conversational AI 2022 n/a
Retail 80 $8M Canada HootSuite HootSuite Heyday Chatbots and Conversational AI 2022 n/a
Healthcare 1000 $350M Germany HootSuite HootSuite Heyday Chatbots and Conversational AI 2019 n/a
Retail 1000 $220M Singapore HootSuite HootSuite Heyday Chatbots and Conversational AI 2023 n/a
Retail 2000 $270M United Kingdom HootSuite HootSuite Heyday Chatbots and Conversational AI 2022 n/a
Distribution 400 $70M Canada HootSuite HootSuite Heyday Chatbots and Conversational AI 2022 n/a
Retail 10 $1M Canada HootSuite HootSuite Heyday Chatbots and Conversational AI 2022 n/a
Showing 1 to 10 of 25 entries

Buyer Intent: Companies Evaluating HootSuite Heyday

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