List of HSI Donesafe Customers
Sydney, 2000,
Australia
Since 2010, our global team of researchers has been studying HSI Donesafe customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HSI Donesafe for Environment, Health and Safety (EHS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HSI Donesafe for Environment, Health and Safety (EHS) include: McDonald's Australia, a Australia based Leisure and Hospitality organisation with 85000 employees and revenues of $29.60 billion, Mecca, a Australia based Retail organisation with 7400 employees and revenues of $1.40 billion, Bank of Queensland, a Australia based Banking and Financial Services organisation with 3558 employees and revenues of $1.12 billion, Aus Flight Handling Australia, a Australia based Transportation organisation with 300 employees and revenues of $30.0 million, Silk Hospitality, a Australia based Leisure and Hospitality organisation with 200 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using HSI Donesafe, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HSI Donesafe customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aus Flight Handling Australia | Transportation | 300 | $30M | Australia | HSI Donesafe | HSI Donesafe | Environment, Health and Safety (EHS) | 2018 | n/a |
In 2018, Aus Flight Handling Australia implemented HSI Donesafe to centralize safety workflows and shift based records across its Australian ground handling sites. HSI Donesafe, an Environment, Health and Safety (EHS) application, was configured and reached full operational status within 90 days in 2018.
The deployment focused on core EHS capabilities including workflow orchestration for safety processes, digital form and checklist capture, shift based record management, and centralized reporting consolidation. HSI Donesafe provided a single platform for incident reporting, corrective action tracking, and scheduled compliance reporting, aligning operational safety data across sites and teams.
Operational coverage targeted ground handling operations and safety teams across Australian sites, with governance centered on centralized safety workflows and standardised shift record templates. The rollout achieved go live within 90 days, and the vendor case study reports a reduction in weekly reporting time from roughly 14 hours to 45 minutes and an increase in reporting volume by 90 percent.
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Bank of Queensland | Banking and Financial Services | 3558 | $1.1B | Australia | HSI Donesafe | HSI Donesafe | Environment, Health and Safety (EHS) | 2020 | n/a |
In 2020, Bank of Queensland implemented HSI Donesafe. The deployment targeted Environment, Health and Safety (EHS) workflows to support Risk & Governance and business banking administrative functions within BOQ corporate offices in Sydney and Brisbane.
HSI Donesafe was configured to centralize incident and hazard reporting, corrective action tracking, audit and inspection scheduling, document control, and training records, reflecting standard Environment, Health and Safety (EHS) capabilities. The implementation emphasized case management workflows, role based access controls for governance owners, and configurable compliance reporting to support regulatory and internal audit needs. Configuration work included customized forms, notification rules, and escalation paths consistent with EHS operational terminology.
Operational ownership sat with Risk & Governance and executive support teams, with administrators and executive assistants using Donesafe as a systems tool for managing actions, minutes, and compliance documentation. Governance updates focused on standardizing incident escalation, evidence retention, and audit trail practices across those corporate functions. Bank of Queensland HSI Donesafe Environment, Health and Safety (EHS) was embedded into administrative and risk processes and documented as part of business as usual systems expertise for executive support staff.
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McDonald's Australia | Leisure and Hospitality | 85000 | $29.6B | Australia | HSI Donesafe | HSI Donesafe | Environment, Health and Safety (EHS) | 2018 | n/a |
In 2018 McDonald's Australia implemented HSI Donesafe. The Environment, Health and Safety (EHS) deployment was scoped to digitize incident reporting and audit processes across McDonald's Australia restaurants, aligning frontline crew reporting with corporate safety operations.
HSI Donesafe was configured to deliver core incident reporting and audit modules, using digital forms, mobile-enabled submission workflows, automated notifications and centralized dashboards to improve case visibility. Configuration focused on standardizing audit templates, enabling structured incident capture and creating escalation workflows for safety teams.
The rollout targeted restaurant operations and corporate safety staff nationwide, and the implementation completed within a 12 month program with full live rollout by 2019. Operational coverage emphasized restaurant-level reporting, corporate incident triage and consolidated safety monitoring rather than back office financial or HR functions.
Governance shifted toward standardized audit cadence and centralized incident review workflows to accelerate response and oversight. The vendor case study reports a 500% increase in employee participation in reporting and much faster visibility for safety teams following the HSI Donesafe deployment.
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Mecca | Retail | 7400 | $1.4B | Australia | HSI Donesafe | HSI Donesafe | Environment, Health and Safety (EHS) | 2025 | n/a |
In 2025 Mecca implemented HSI Donesafe as its Environment, Health and Safety (EHS) application to consolidate EHS processes within the People Systems portfolio. The implementation was led under the Technology Manager for Merch & People Systems and positioned HSI Donesafe to support safety governance across Merchandising, Supply Chain and People operations in Mecca's omnichannel retail environment.
HSI Donesafe was configured to provide category-aligned EHS capabilities including incident and near miss reporting, corrective action tracking and closure, audit and inspection workflows, risk and hazard registers, and training and competency management. Configuration work emphasized standardized incident lifecycle workflows, configurable reporting forms and mobile-friendly data capture to support store level and warehouse operations while maintaining a centralised EHS data model.
The deployment integrated HSI Donesafe with core People systems, aligning employee master data, role provisioning and training records between HSI Donesafe, Workday, UKG and HR3, and was scoped as part of wider ERP transition readiness and data alignment efforts across supply chain applications. Operational coverage included Mecca store operations, distribution centers and corporate health and safety teams across Australia, enabling cross-functional incident escalation and compliance reporting into HR and operational teams.
Governance and rollout were executed under an established operating model owned by the Technology Manager, with vendor strategy, prioritisation frameworks and delivery roadmaps to balance speed, risk and value. The deployment explicitly aimed to enable scalable workforce operations, strengthen compliance and improve employee experience through centralized EHS processes using HSI Donesafe.
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Silk Hospitality | Leisure and Hospitality | 200 | $20M | Australia | HSI Donesafe | HSI Donesafe | Environment, Health and Safety (EHS) | 2014 | n/a |
In 2014, Silk Hospitality implemented HSI Donesafe to support mobile housekeeping operations across multiple properties in Australia, aligning the company with a centralized Environment, Health and Safety (EHS) application for frontline reporting. The deployment provided tablet, PC and smartphone access for observations, audits and compliance tasks, covering more than 400 employees across property sites.
The implementation centered on audit and observations functionality and compliance management within HSI Donesafe, configured to support mobile-first data capture by housekeeping teams. Standard EHS workflows were applied to enable on-shift observations, structured audit forms and compliance recordkeeping, ensuring consistent evidence capture from tablets and smartphones.
Operational coverage targeted housekeeping and facility compliance functions across Silk Hospitality properties in Australia, with the system used by mobile teams and property managers to escalate issues and maintain oversight. The implementation linked frontline reporting to centralized EHS administration, reinforcing organizational oversight and consistent audit practice across sites.
Governance shifted toward digital capture and centralized review of observation and audit records, updating workflows for incident logging and corrective action tracking within HSI Donesafe. The case notes state the deployment improved organisational oversight, reflecting a process change from manual to mobile-enabled EHS records for housekeeping and compliance functions.
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