List of Hyland Alfresco CMS Customers
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Since 2010, our global team of researchers has been studying Hyland Alfresco CMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hyland Alfresco CMS for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hyland Alfresco CMS for Content Management include: USG People The Netherlands B.V., a Netherlands based Professional Services organisation with 7200 employees and revenues of $3.00 billion, Merrill Corporation, a United States based Professional Services organisation with 1500 employees and revenues of $260.0 million, Afibel, a France based Retail organisation with 250 employees and revenues of $150.0 million, National Library Board a statutory board under the Ministry of Communications and Information of Singapore, a Singapore based Government organisation with 1000 employees and revenues of $134.0 million, Banesco Dominican Republic, a Dominican Republic based Banking and Financial Services organisation with 400 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using Hyland Alfresco CMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The Hyland Alfresco CMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Afibel | Retail | 250 | $150M | France | Hyland | Hyland Alfresco CMS | Content Management | 2015 | n/a |
In 2015, Afibel implemented Hyland Alfresco CMS to close gaps in document handling and to secure tighter integration with its core business application, addressing prior solutions that lacked required features or integration ease. Afibel evaluated multiple document management options and the IT manager concluded that Hyland Alfresco CMS delivered the needed Content Management capabilities for a centralized document platform used across the retail organization.
The deployment centered on a central content repository, document capture and indexing, version control, role based access control, full text search, records classification, and workflow automation to orchestrate document centric processes. Hyland Alfresco CMS was implemented with integration points to Afibel's business application to enable end to end process continuity and reduce manual handoffs, and content lifecycle policies and workflow orchestration were put in place to govern access, retention, and approval flows. This implementation links Afibel Hyland Alfresco CMS Content Management to core document driven business functions within retail, including procurement documentation, supplier records, and in store operational processes.
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Banesco Dominican Republic | Banking and Financial Services | 400 | $80M | Dominican Republic | Hyland | Hyland Alfresco CMS | Content Management | 2024 | Iik Technologies - Desarrollo De Soluciones De Software |
In 2024, Banesco Dominican Republic implemented Hyland Alfresco CMS to address remote operation needs that arose during the COVID-19 pandemic, aligning the deployment with the bank's Content Management requirements. The initiative centralized document control and searchability to support distributed teams and remote workflows across the organization.
The deployment used Hyland Alfresco CMS and Alfresco Content Services to deliver centralized document management, advanced filtering, and a user-friendly configuration module that reduced reliance on custom code. Functional capabilities implemented included metadata-driven indexing and filtering, centralized repositories, configuration-led workflow orchestration, and role-based access controls consistent with Content Management best practices.
Iik Technologies - Desarrollo De Soluciones De Software partnered with Banesco on design and delivery, emphasizing configuration over custom development to mitigate code dependency and accelerate rollout. Governance focused on centralized content workflows and configuration governance, and the configuration approach was reported to have reduced implementation time and costs by up to 90%.
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Merrill Corporation | Professional Services | 1500 | $260M | United States | Hyland | Hyland Alfresco CMS | Content Management | 2016 | n/a |
In 2016, Merrill Corporation implemented Hyland Alfresco CMS within its Datasite contract management team in the United States. The deployment targeted Content Management capabilities and centered on design, development, and testing of web services to be consumed by front end applications while working directly with Alfresco CMS.
Hyland Alfresco CMS was configured as an enterprise content repository with document management features including metadata schemas, version control, search indexing, and content services exposed via RESTful web services. Configuration work emphasized content modeling for contract documents, security and access controls, and API surface design to support front end consumption and automated document workflows. The implementation aligned with standard Content Management functional modules such as storage, retrieval, lifecycle management, and audit trails.
Integrations were implemented as web services consumed by front end applications supporting the Datasite contract management team, creating a service layer that separated UI responsibilities from content services. Operational coverage was scoped to the USA contract management team, focusing on contract document authoring, storage, retrieval, and lifecycle operations. Business functions impacted included contract management and document operations within Datasite.
Development and testing practices included iterative design, development, and test cycles for the web services and content models, with emphasis on configuration governance, role based access control, and staged validation before production consumption. Governance centered on content model stewardship and API change control to maintain consistency across front end consumers.
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Government | 1000 | $134M | Singapore | Hyland | Hyland Alfresco CMS | Content Management | 2016 | n/a |
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Professional Services | 7200 | $3.0B | Netherlands | Hyland | Hyland Alfresco CMS | Content Management | 2012 | n/a |
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