List of Hyland Brainware Customers
Hyland
28500 Clemens Road,
Westlake, 44145, OH,
United States
Westlake, 44145, OH,
United States
1 440-788-5000
Professional Services
3600
$1.3B
Since 2010, our global team of researchers has been studying Hyland Brainware customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hyland Brainware for Natural Language Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hyland Brainware for Natural Language Processing include: Old Dominion Freight Line, a United States based Transportation organisation with 21895 employees and revenues of $5.87 billion, OhioHealth, a United States based Healthcare organisation with 35000 employees and revenues of $5.40 billion, Laing ORourke Australia, a Australia based Construction and Real Estate organisation with 2863 employees and revenues of $1.95 billion, Siemens, a India based Manufacturing organisation with 8608 employees and revenues of $1.91 billion, NEC Europe, a United Kingdom based Professional Services organisation with 1500 employees and revenues of $420.0 million and many others.
Contact us if you need a completed and verified list of companies using Hyland Brainware, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The Hyland Brainware customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Laing ORourke Australia | Construction and Real Estate | 2863 | $1.9B | Australia | Hyland | Hyland Brainware | Natural Language Processing | 2021 | n/a |
In 2021, Laing O'Rourke Australia implemented Hyland Brainware. Hyland Brainware is a Natural Language Processing application deployed to support Accounts Payable automation within the finance organization, focused on Procure-to-Pay invoice intake, document classification, and data extraction workflows.
The implementation concentrated on cognitive capture capabilities and configuration of automated extraction, document classification, validation rules, and exception routing to reduce manual touchpoints in invoice processing. Configuration work emphasized invoice parsing and business rule enforcement to support downstream posting and reconciliation tasks within accounts payable.
The deployment operated alongside OnBase and Infor Enterprise Resource Planning in the company environment and was used by the Accounts Payable team including a dedicated AP Lead and a team of AP Officers based in Brisbane. Operational coverage centered on AP and Procure-to-Pay business functions, with Brainware serving as the cognitive capture layer that fed structured invoice data into ERP and document management workflows.
Governance for the rollout included role based access and SLA alignment for invoice processing, targeted training for AP Officers on cognitive capture and exception handling, and incorporation into internal audit and compliance checklists. The implementation narrative reflects a functional, finance‑centric deployment of Hyland Brainware for Natural Language Processing driven invoice processing and workflow orchestration.
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NEC Europe | Professional Services | 1500 | $420M | United Kingdom | Hyland | Hyland Brainware | Natural Language Processing | 2019 | n/a |
In 2019, NEC Europe implemented Hyland Brainware to automate accounts payable processing at its United Kingdom shared service center. The deployment centralized A/P invoice posting and three way match processing as part of a company wide initiative to reduce manual data entry costs into the SAP ERP system, and it covered affiliate companies serving eight European countries.
The implementation used Brainware Distiller as the data capture engine and included Brainware's Visibility module for real time KPIs, reporting and business intelligence. Hyland Brainware was positioned as a Natural Language Processing platform to extract structured invoice data from diverse document formats and languages, enabling document agnostic capture and downstream three way match automation for purchase to pay workflows.
Integration work focused on feeding extracted invoice data and validation results into SAP ERP for automated posting and reconciliation, preserving SAP as the system of record for financial posting. Operational coverage centered on the UK shared service center with scalability designed to support multiple European affiliates, and NEC signaled interest in extending the same capture patterns to sales order processing and a potential rollout in Japan.
Governance and process change emphasized centralization of A/P operations, standardization of invoice validation workflows, and the use of Visibility for operational reporting and BI to manage exceptions. The vendor described the platform as scalable and multilingual, supporting NEC Europe's objective to streamline and automate paper based processes while reducing manual processing costs.
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OhioHealth | Healthcare | 35000 | $5.4B | United States | Hyland | Hyland Brainware | Natural Language Processing | 2016 | n/a |
In 2016 OhioHealth implemented Hyland Brainware to initiate progression of invoices through an automated verification workflow that emphasizes accuracy of critical invoice fields. Hyland Brainware is classified as a Natural Language Processing application and was applied to extract, normalize, and validate invoice data before downstream processing. The initial deployment focused on initiating progression of invoices by verifying crucial information for accuracy, specifically targeting vendor identifiers, invoice dates, totals, and reference numbers as gating criteria for automated movement through the workflow.
Configuration and operational modules centered on document ingestion, OCR-based capture, natural language extraction and entity recognition, and configurable validation rules that control invoice progression. The implementation included exception handling and manual verification queues so that flagged invoices are routed to accounts payable operators for review, supporting structured validation workflows and audit logging. Hyland Brainware was tuned with parsing templates and validation logic aligned to the variability of healthcare supplier invoice formats.
Governance emphasized accounts payable and finance function ownership, instituting role-based verification steps, audit trails for each invoice record, and defined escalation paths for exceptions. Rollout used staged progression from automated extraction to human verification, creating repeatable verification workflows that embedded Hyland Brainware Natural Language Processing into OhioHealth invoice processing operations.
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Old Dominion Freight Line | Transportation | 21895 | $5.9B | United States | Hyland | Hyland Brainware | Natural Language Processing | 2016 | n/a |
In 2016 Old Dominion Freight Line implemented Hyland Brainware to automate remittance processing within accounts receivable, leveraging Natural Language Processing to extract structured data from inbound remittance documents. The deployment focused on Brainware for Remittance as the primary application to convert scanned and electronic remittance forms into validated AR transactions.
Hyland Brainware was configured to perform document capture, automated data extraction, classification of remittance types, rule-based validation and exception handling, supporting standard AR workflows for posting and reconciliation. The implementation emphasized configurable validation rules and data staging to ensure extracted fields matched AR posting requirements.
Remittance documents were exported into Hyland Brainware where extracted information was validated against known data sources in AS400 and SAP, creating a direct integration pathway between capture and enterprise financial systems. Operational coverage centered on the accounts receivable function, with the solution acting as an ingestion and validation layer feeding downstream SAP posting processes.
Governance and process controls included validation rule maintenance and exception routing to AR analysts, standardizing how remittance data was verified before ledger posting. As a result AR productivity increased by 400 to 500 percent, moving from processing 400 remittances per hour to 2,000 remittances per hour, demonstrating substantial automation-driven throughput improvements.
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Siemens | Manufacturing | 8608 | $1.9B | India | Hyland | Hyland Brainware | Natural Language Processing | 2013 | n/a |
In 2013, Siemens implemented Hyland Brainware to improve invoice processing. The deployment targeted Siemens shared services center operations in Germany where millions of supplier invoices were centralized into the accounts payable intake stream.
Hyland Brainware was deployed as a Natural Language Processing application to automate invoice document classification, data capture, field extraction, and validation. Configuration work emphasized OCR-assisted extraction, confidence scoring, automated classification rules, and exception handling queues to route uncertain items for human review.
Operational scope covered finance and accounts payable within the shared services center in Germany, handling high-volume inbound invoice ingestion and preparing validated invoice data for downstream payment workflows. The implementation focused on automated batch processing, staged validation, and operator review workstreams to manage throughput at scale.
Governance changes included centralizing processing rules, establishing exception management procedures, and assigning configuration ownership within the finance organization, with administrators tuning extraction rules and validation thresholds. The Siemens deployment of Hyland Brainware embedded Natural Language Processing capabilities into accounts payable workflows with the intent to reduce manual data entry and standardize exception handling.
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Buyer Intent: Companies Evaluating Hyland Brainware
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Hyland Brainware. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Hyland Brainware for Natural Language Processing include:
- Zhonghong Pulin Medical Products, a China based Healthcare organization with 4228 Employees
- Tencent, a China based Professional Services company with 11849 Employees
- HCA Healthcare, a United States based Healthcare organization with 226000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Zhonghong Pulin Medical Products | Healthcare | 4228 | $344M | China | 2025-12-28 |
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Tencent | Professional Services | 11849 | $95.8B | China | 2025-12-03 |
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HCA Healthcare | Healthcare | 226000 | $70.6B | United States | 2025-03-31 |
FAQ - APPS RUN THE WORLD Hyland Brainware Coverage
Hyland Brainware is a Natural Language Processing solution from Hyland.
Companies worldwide use Hyland Brainware, from small firms to large enterprises across 21+ industries.
Organizations such as Old Dominion Freight Line, OhioHealth, Laing ORourke Australia, Siemens and NEC Europe are recorded users of
Hyland Brainware for Natural Language Processing.
Companies using Hyland Brainware are most concentrated in Transportation, Healthcare and Construction and Real Estate, with adoption spanning over 21 industries.
Companies using Hyland Brainware are most concentrated in United States, Australia and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Hyland Brainware across Americas, EMEA, and APAC.
Companies using Hyland Brainware range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 60%, and global enterprises with 10,000+ employees - 40%.
Customers of Hyland Brainware include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Hyland Brainware customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Natural Language Processing.