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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of IBM Connections Cloud Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Calidad Pascual Sau Consumer Packaged Goods 2500 $1.1B Spain IBM IBM Connections Cloud Collaboration 2016 n/a
In 2016, Calidad Pascual implemented IBM Connections Cloud, a Collaboration application. The Madrid based dairy company with approximately 2,500 employees deployed the cloud hosted IBM Connections Cloud to gather input on inventory management, and immediately received more than 600 suggestions from employees providing ideas aimed at improving staff efficiency and reducing costs. Deployment centered on cross collaboration communities and idea capture workflows, with teams using community spaces to surface suggestions, document competitor analysis, and coordinate product development activities. IBM Connections Cloud served as the focal collaboration platform for activity streams, community driven content, and centralized discussion threads that replaced ad hoc email and siloed notes for cross functional work. Operational coverage included inventory management, product development and competitive analysis, with project teams and business functions in R and D, supply chain and commercial groups using Connections communities to share project data not previously available. The implementation consolidated multi project communication and made client project intelligence available within collaborative spaces, enabling broader access to insights across departments and sites. Governance and process changes oriented around community based intake and moderated collaboration, creating structured channels for suggestion review and for routing ideas into improvement and product launch workflows. Using IBM Connections Cloud allowed Calidad Pascual to improve collaboration and communication between employees on different projects, simplify processes, reduce time to market for new products and improve productivity, while also generating actionable employee sourced input for cost and efficiency initiatives.
Constance Hotels & Resorts Mauritius Leisure and Hospitality 1200 $60M Mauritius IBM IBM Connections Cloud Collaboration 2016 n/a
In 2016, Constance Hotels & Resorts Mauritius implemented IBM Connections Cloud as a cloud based social business network under the Collaboration category to support employee learning and engagement. The deployment was explicitly aimed at creating compelling training and mentoring programs for customer facing employees, aligning social collaboration with frontline service excellence. The IBM Connections Cloud implementation centralized collaboration capabilities typical of the Collaboration category, including communities, user profiles, activity streams, file sharing, and searchable knowledge spaces to house training content and mentoring materials. Configuration emphasized content governance, role based access for trainers and managers, and tagging to make learning assets discoverable and to support curated peer mentoring workflows. Operational coverage focused on customer facing teams, with HR and learning functions orchestrating content curation, community moderation, and program rollout. IBM Connections Cloud served as the collaboration backbone for both structured mentoring programs and informal knowledge transfer among service staff, enabling Constance Hotels & Resorts Mauritius to embed social learning into day to day operations.
DIM SAS Consumer Packaged Goods 2000 $1.0B France IBM IBM Connections Cloud Collaboration 2009 n/a
In 2009, DIM SAS implemented IBM Connections Cloud to provide enterprise Collaboration capabilities across its France operations. The cloud-hosted deployment was designed to disseminate information, enable application sharing, organize real-time web meetings, and deliver presentations as core collaboration use cases. IBM SmartCloud for Social Business was a core component of the solution, underpinning social collaboration services, content sharing, and cloud meeting functionality. IBM Connections Cloud was configured to expose functional modules for activity feeds and information dissemination, file and document sharing, application sharing for collaborative sessions, and real-time web conferencing for presentations. The implementation targeted company-wide collaboration workflows and supported cross-functional knowledge sharing, with governance centered on centralized administration, user-level access controls, and content moderation policies managed through the cloud console.
Flex Contact Center Professional Services 4700 $500M Brazil IBM IBM Connections Cloud Collaboration 2016 n/a
In 2016, Flex Contact Center deployed IBM Connections Cloud to its internal community Conectados as a Collaboration application to reduce reliance on email and cut infrastructure investment needs. The cloud deployment was positioned to give employees faster access to client data and to surface social collaboration as the primary internal engagement layer. IBM Connections Cloud was configured to enable social collaboration capabilities typical of cloud collaboration platforms, including document sharing, activity streams, and profile-driven access to client context within the Conectados community. The implementation emphasized cloud-hosted collaboration services and centralized community configuration to standardize how client information and team interactions are organized. Flex Contact Center reported a 25 percent increase in employee productivity driven through cloud-based collaboration, and cited reduced reliance on email and elimination of costly infrastructure investments as explicit outcomes. Building on those results, the company opted for a similar social business approach to email and is now rolling out IBM Verse to 11,000 employees worldwide, extending mail workflows into the social collaboration fabric established by IBM Connections Cloud. Operational scope began with the Conectados internal community and expanded through the global IBM Verse rollout, requiring coordinated governance and rollout sequencing across client-facing and tele-sales functions. Governance shifted toward social business policy controls and centralized collaboration oversight to sustain faster access to client data and consistent collaboration practices.
Kurimoto Manufacturing 2120 $807M Japan IBM IBM Connections Cloud Collaboration 2011 n/a
In 2011, Kurimoto implemented IBM Connections Cloud to power SKILLOOP, an internal social networking service intended to lower barriers to collaboration and increase product innovation. The deployment targeted engineering divisions where specialists worked in functional silos, using IBM Connections Cloud as the Collaboration platform to surface expertise and enable cross divisional exchanges among technical teams. Kurimoto and implementation partner CSK Corporation configured IBM Connections Cloud capabilities to support social profiles, communities, activity streams, expertise location and shared content repositories consistent with engineering collaboration workflows. The IBM Connections Cloud implementation emphasized searchable expertise, community driven discussion threads and document sharing, aligning social collaboration primitives with product development processes. Governance was led by technology management, with chief of technology management Akitoshi Oda cited for driving adoption and knowledge sharing practices across engineering groups. The rollout centered on community creation and user onboarding for R D and engineering teams, with CSK Corporation providing implementation services and configuration support for the SKILLOOP service. Following implementation, users reported that SKILLOOP resolved the problem of not knowing whom to ask for advice, improving technical interchanges and increasing visibility of expertise. The IBM Connections Cloud deployment supported enhanced engineering competency and fostered increased collaboration among engineers in complementary specialties, contributing to Kurimoto s product innovation objectives.
Transportation 101709 $41.4B Germany IBM IBM Connections Cloud Collaboration 2016 n/a
Healthcare 3300 $475M Netherlands IBM IBM Connections Cloud Collaboration 2015 n/a
Professional Services 104194 $23.9B Japan IBM IBM Connections Cloud Collaboration 2012 n/a
Construction and Real Estate 100 $10M Canada IBM IBM Connections Cloud Collaboration 2016 n/a
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FAQ - APPS RUN THE WORLD IBM Connections Cloud Coverage

IBM Connections Cloud is a Collaboration solution from IBM.

Companies worldwide use IBM Connections Cloud, from small firms to large enterprises across 21+ industries.

Organizations such as Lufthansa Group, NEC Corporation, Calidad Pascual Sau, DIM SAS and Kurimoto are recorded users of IBM Connections Cloud for Collaboration.

Companies using IBM Connections Cloud are most concentrated in Transportation, Professional Services and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using IBM Connections Cloud are most concentrated in Germany, Japan and Spain, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM Connections Cloud across Americas, EMEA, and APAC.

Companies using IBM Connections Cloud range from small businesses with 0-100 employees - 11.11%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 22.22%.

Customers of IBM Connections Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified IBM Connections Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.