List of IBM Emptoris Rivermine Customers
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Since 2010, our global team of researchers has been studying IBM Emptoris Rivermine customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Emptoris Rivermine for Expense Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Emptoris Rivermine for Expense Management include: Chubb, a Switzerland based Insurance organisation with 34000 employees and revenues of $40.96 billion, Fannie Mae, a United States based Banking and Financial Services organisation with 7000 employees and revenues of $30.85 billion, Ford Motor Company, a United States based Automotive organisation with 175000 employees and revenues of $18.73 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Emptoris Rivermine, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM Emptoris Rivermine customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chubb | Insurance | 34000 | $41.0B | Switzerland | IBM | IBM Emptoris Rivermine | Expense Management | 2008 | n/a |
In 2008, Chubb implemented IBM Emptoris Rivermine to manage telecom expenses and mobile device provisioning. The deployment uses IBM Emptoris Rivermine as an on-demand telecom expense management service operating in the United States, and the implementation is categorized under Expense Management.
The implementation focuses on Rivermine telecom and expense management capabilities, explicitly handling procurement and lifecycle management of corporate mobile devices and voice and data plans. Configuration emphasized on-demand service delivery, plan assignment administration, and centralized tracking of device provisioning and contract details consistent with Expense Management workflows.
Operational coverage was scoped to Chubb’s U.S. operations, impacting procurement, IT mobility operations, and finance expense control functions. Governance aligned ownership to centralized procurement and IT mobility processes while service delivery was managed through the on-demand Rivermine offering, which is described as part of the IBM Emptoris Rivermine portfolio following the Emptoris and IBM acquisitions.
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Fannie Mae | Banking and Financial Services | 7000 | $30.9B | United States | IBM | IBM Emptoris Rivermine | Expense Management | 2010 | n/a |
In 2010, Fannie Mae implemented IBM Emptoris Rivermine as an Expense Management solution to manage and audit corporate communications spending. Fannie Mae is cited among Rivermine’s enterprise clients that used the Rivermine telecom expense management platform prior to Emptoris’s acquisition, establishing IBM Emptoris Rivermine as the application in scope.
The implementation centered on telecom expense management capabilities within IBM Emptoris Rivermine, including invoice auditing, charge validation, billing reconciliation, and rate verification, aligned to communications spend control and audit workflows. Configuration work focused on rules for automated invoice matching and exception handling, and on codifying telecom billing validations and contract compliance checks into the application’s expense management logic.
Operational coverage spanned finance and procurement processes with IT oversight for data ingestion and billing feeds, enabling centralized approval workflows and audit trails for communications spend. Governance adjustments included established invoice approval routing and audit procedures driven by the IBM Emptoris Rivermine platform, aligning procurement and finance controls around a single Expense Management application.
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Ford Motor Company | Automotive | 175000 | $18.7B | United States | IBM | IBM Emptoris Rivermine | Expense Management | 2010 | n/a |
In 2010, Ford Motor Company implemented IBM Emptoris Rivermine in the Expense Management category. The deployment was reported at the time of Emptoris's acquisition of Rivermine, with Ford named as a Rivermine customer in the acquisition announcement.
The initiative centered on telecom expense management functionality within IBM Emptoris Rivermine, consistent with Rivermine’s product scope. Functional capabilities associated with this Expense Management deployment include invoice audit and reconciliation, dispute and exception management, service inventory and discovery, and rate and contract management to support telecom expense control.
Operational scope emphasized visibility and control over large enterprise communications spend, positioning the application to support finance, procurement, and telecom operations use cases at Ford Motor Company. The implementation enabled centralized reporting, cost allocation and chargeback workflows for enterprise communications expenditure.
The relationship is documented in trade reporting tied to the Emptoris acquisition, and governance for the IBM Emptoris Rivermine deployment included centralized invoice validation and dispute resolution workflows across corporate finance and procurement, consistent with standard Expense Management rollout patterns.
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Buyer Intent: Companies Evaluating IBM Emptoris Rivermine
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