List of IBM GERS Customers
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Since 2010, our global team of researchers has been studying IBM GERS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM GERS for Expense Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM GERS for Expense Management include: Unilever, a United Kingdom based Consumer Packaged Goods organisation with 115964 employees and revenues of $71.27 billion, AMEC Plc, a United Kingdom based Professional Services organisation with 40000 employees and revenues of $7.84 billion, Axiata, a Malaysia based Communications organisation with 10500 employees and revenues of $5.27 billion, Crump Life Insurance Services, a United States based Insurance organisation with 1400 employees and revenues of $5.00 billion, Warners' Stellian Appliance Co. Inc., a United States based Retail organisation with 350 employees and revenues of $38.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM GERS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The IBM GERS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AMEC Plc | Professional Services | 40000 | $7.8B | United Kingdom | IBM | IBM GERS | Expense Management | 1987 | n/a |
In 1987 AMEC Plc implemented IBM GERS, the IBM Global Expense Reporting system, as part of its Expense Management capability for corporate expense reporting. The deployment comprised multiple office rollouts, with project leadership credited for eight separate implementations of IBM Global Expense Reporting across AMEC Plc locations, establishing a repeatable implementation pattern for expense capture and reporting.
Configuration focused on core expense reporting workflows within IBM GERS, coupled with ongoing support and troubleshooting responsibilities documented as IBM Global Expense Reporting support. Project activities included Concur expense reporting implementation and conversion work managed by the same teams, indicating parallel expertise in expense reporting platforms and functional continuity across expense management tooling.
Integrations implemented alongside IBM GERS included corporate card programs with Bank of America for both credit card and purchasing card use cases, a Bottomline Technologies accounts payable scanning system, and connections to E1 Enterprise Oracle for downstream financial posting and ledger alignment. These integrations supported end to end flows between employee expense submission, corporate card reconciliation, AP imaging, and ERP financial posting.
Operational governance emphasized centralized project leadership and local support capacity, with training to provide back up support for the Bank of America corporate card program and named implementation teams for card and AP scanning initiatives. The governance model combined project lead oversight for each IBM GERS rollout and ongoing troubleshooting ownership to maintain expense processing, reconciliation, and AP interfacing across finance, travel and procurement functions.
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Axiata | Communications | 10500 | $5.3B | Malaysia | IBM | IBM GERS | Expense Management | 2021 | n/a |
In 2021, Axiata implemented IBM GERS. IBM GERS was deployed as the companys core Expense Management application to centralize expense capture and processing within Group Finance.
The implementation focused on standard Expense Management capabilities including expense claim capture, structured approval workflows, policy validation, and automated posting of expense transactions into financial ledgers. IBM GERS was configured to support finance controls and audit trails consistent with corporate expense policy, and to interface with downstream reporting processes used by the finance organization.
IBM GERS was integrated with Axiatas in-house Travel & Expense Employee Management system, the integration enabling transactional handoff of employee claims and status updates. Axiata also operated SAP Concur across the Corporate Center and subsidiaries and maintained automated data integration between SAP Concur and Axiatas SAP ERP, while Group Financial BI and Cognos consolidated ERP data from all subsidiaries into the Group Financial Data Warehouse for statutory and performance reporting.
Governance for the rollout was coordinated through Group Finance and the ERP Financial Systems team based in Kuala Lumpur, aligning expense workflows with existing financial reporting and BI feeds. The implementation emphasized integration points and data flows over endpoint replacement, enabling expense processing to feed established group reporting and control frameworks.
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Crump Life Insurance Services | Insurance | 1400 | $5.0B | United States | IBM | IBM GERS | Expense Management | 2010 | n/a |
In 2010, Crump Life Insurance Services deployed IBM GERS as part of IBM Expense Reporting Solutions to centralize Expense Management for employee travel and event spending. The initiative targeted corporate finance and accounts payable workflows and explicitly included processing invoices for vendors used for various marketing events.
The IBM GERS implementation covered expense report creation and digital submission, rule-based expense auditing and validation, and invoice processing workflows tied to marketing vendor spend. Configuration emphasized coding and approval routing to finance owners, standardized expense types consistent with corporate policy, and exception handling for event-related vendor invoices.
Rollout and governance were organized around finance and marketing stakeholder ownership, with approval hierarchies and policy enforcement embedded in form workflows. Operational scope focused on expense reporting, accounts payable invoice processing for marketing events, and centralized control of expense policy and approval processes across the organization.
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Consumer Packaged Goods | 115964 | $71.3B | United Kingdom | IBM | IBM GERS | Expense Management | 2012 | n/a |
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Retail | 350 | $38M | United States | IBM | IBM GERS | Expense Management | 2019 | n/a |
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