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List of IBM Life/400 Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Heidelberger Lebensversicherung Manufacturing 18 $2M Germany IBM IBM Life/400 Insurance ERP 2014 n/a
In 2014, Heidelberger Lebensversicherung implemented IBM Life/400 as its core Insurance ERP for life insurance policy administration. The engagement targeted the CLASS LIFE/400 core policy and ledger components, and consultants were engaged to deliver enhancements, SEPA-related document and template work, and migration and testing support in Germany. Configuration and module work centered on policy administration and ledger accounting within IBM Life/400, including document generation templates for SEPA payment messaging and compliance-related message formatting. Functional workflows addressed policy lifecycle processing, premium posting to the ledger, and standardized document template management to align messaging with regulatory requirements. Integrations and operational coverage focused on compliance messaging and interface stabilization, with migration and testing activities executed across the companys German operations. The implementation affected policy operations, finance and compliance functions, and included structured testing cycles and migration rehearsals led by external consultants. Governance and rollout work was consultant-led, emphasizing template standardization, test script development and cutover support, with the public reference explicitly naming CLASS LIFE/400 as the system in scope. IBM Life/400 served as the centralized Insurance ERP platform for these activities, and the engagement explicitly included SEPA-related messaging and compliance interface improvements.
Lansforsakringar Insurance 8500 $2.0B Sweden IBM IBM Life/400 Insurance ERP 1999 n/a
In 1999 Lansforsakringar implemented IBM Life/400, a policy administration application in the Insurance ERP category, with initial production in August 1999 on an IBM AS/400 platform. The project concentrated on life insurance policy administration, centralizing policy records and standard policy workflows to serve Lansforsakringar operations in Sweden. IBM Life/400 became the primary Insurance ERP application for policy management within the organization. After the initial rollout Lansforsakringar added a web interface to IBM Life/400 to simplify operations and onboarding in Sweden, improving system usability and reducing training times for staff. The implementation emphasized the policy administration module of IBM Life/400 and web-enabled access for underwriters and policy administrators. Governance and process changes focused on user training and operational onboarding to align staff procedures with the new web-enabled policy administration processes.
Sun Life Malaysia Insurance 600 $100M Malaysia IBM IBM Life/400 Insurance ERP 2012 n/a
In 2012 Sun Life Malaysia implemented IBM Life/400 as its Insurance ERP. The deployment focused on core life insurance operations for the Malaysia entity and was delivered as part of a broader four country collaboration to implement name screening and transaction monitoring capabilities. IBM Life/400 was configured to support policy administration, underwriting, billing, claims workflows and financial accounting, with product definition templates, premium processing rules and customer data model standardization. Configuration work included automation of premium and commission calculations, rule-based policy lifecycle processing and batch interfaces for reporting and reconciliation. The implementation integrated IBM Life/400 with in-house AML scanning systems AES and NEBS to deliver Name Screening and Transaction Monitoring for Life400, and it connected to an Online Sales Platform for Life Framework to support digital distribution and sales channel workflows. Operational coverage included IT, compliance, sales and finance functions within Sun Life Malaysia, with the solution used for transaction monitoring and online sales orchestration. Local IT governance and delivery processes were strengthened through localization of project management guidelines, establishment of IT Vendor Management, IT Procurement Process and Project Change Control. The program delivered Anti Money Laundering Transaction Monitoring for Life400, AES and NEBS Inhouse AML Scanning System, and an Online Sales Platform For Life Framework, it also supported development of a client centric IT strategy for 2017 and management of IT Opex Capex within targeted thresholds, and the initiative received a CEO's Award of Excellence nomination in 2016.
Insurance 1000 $260M Ireland IBM IBM Life/400 Insurance ERP 2013 TEKenable
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Buyer Intent: Companies Evaluating IBM Life/400

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IBM Life/400. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IBM Life/400 for Insurance ERP include:

  1. IGBMC, a France based Professional Services organization with 570 Employees
  2. Massey University, a New Zealand based Education company with 3178 Employees
  3. FedEx, a United States based Transportation organization with 50000 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD IBM Life/400 Coverage

IBM Life/400 is a Insurance ERP solution from IBM.

Companies worldwide use IBM Life/400, from small firms to large enterprises across 21+ industries.

Organizations such as Lansforsakringar, Zurich Ireland, Sun Life Malaysia and Heidelberger Lebensversicherung are recorded users of IBM Life/400 for Insurance ERP.

Companies using IBM Life/400 are most concentrated in Insurance and Manufacturing, with adoption spanning over 21 industries.

Companies using IBM Life/400 are most concentrated in Sweden, Ireland and Malaysia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM Life/400 across Americas, EMEA, and APAC.

Companies using IBM Life/400 range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.

Customers of IBM Life/400 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified IBM Life/400 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance ERP.